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BLIND & SHUTTER GALLERY

With Angi since June 2006

8 EMPLOYEES, NO SUBCONTRACTORS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES APPLY.

Verified Reviews

4.7

(9) Verified Reviews

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Showing 1-9 of 9 reviews
SUSAN K.
5.0
11/10/2017
The company ordered new brackets from the manufacturer of the shades and had them mailed to me. There was no charge. I was reluctant even to ask for help with a shade that was so old, but they were absolutely great!
Description of Work
This review is to applaud their customer service. I contacted the company because I needed a replacement bracket for a window shade I bought there ten years ago.
Category
window treatments
Marcia N.
5.0
07/02/2016
unknown
Description of Work
.
Category
replacement windows
Marcia N.
4.0
04/15/2016
unknown
Category
window treatments
Amy J.
5.0
10/25/2015
They were very responsive and pleasant to work with. We will definitely use them again.
Description of Work
3 HD Duette window blinds
Category
window treatments
Laurie M.
1.0
07/02/2015
I made an appointment one week in advance. When it was 30 minutes passed the appointment, I called the provider and they had to check on the appointment. They called back and said he was on his way. I had allowed 2 hours for the appointment to include measuring the windows (I have a schedule as well!) and was prepared to make a purchase. I cancelled the appointment after waiting 45 minutes.. Very unprofessional as well as disappointing. I will go with another company.
Description of Work
Scheduled an appointment for blinds.
Category
window treatments

Service Provider Response

We apologize about your scheduled appointment. Running behind schedule can happen, but you should have been contacted no later then 15 minutes after the appointment time to inform you of such. We will look into this to prevent it from happening in the future.
Patricia J.
5.0
01/28/2015
unknown
Description of Work
Installed shutters in master bedroom and bath
Category
window treatments
Tod M.
5.0
11/07/2014
Their service and quality of their work was unmatched! We have used them on 2 new houses in the last 3 years. We have moved a lot and they are by far the best at measuring all types of windows, including arched, so the blinds or shutters fit tight. Very professional! Price and quality of their products is very reasonable.
Description of Work
Measured, ordered and installed various window treatments consisting of Plantation Shutters, Roman Shades and Woven Blinds.
Category
window treatments
Jennifer S.
2.0
03/24/2012
Not well at all, they didn't return messages, they made assumptions about what I wanted without asking me and their schedules were very inflexible. Every time something went wrong, they implied I had done something wrong. For instance, when I called after not hearing from them about a quote in almost 2 weeks, they claimed that they had called me but just didn't leave a message. Honestly, the customer service was really bad and I was completely prepared to spend a lot of money very quickly with them. I ended up taking my order to another company that came out to give me a full quote the day after I called them (during the evening as I needed).
Description of Work
I was very disappointed with this company. They might be fine if you can accomodate their schedule of M-F 10-4pm, but since both my husband and me work full time, it was very difficult to have them come out for an evening or Saturday appointment. In addition, they botched the quote (assuming I wanted a lesser brand of window treatments than I did without asking me) and allowed more than a week to go by without calling me to talk about the quote (which was incorrect). I ended up not using them because they were so difficult to work with.
Category
window treatments

Service Provider Response

We are sorry that the experience was not satisfactory. While there isn't anything we can do about our store hours, we will definitely look into the messages oversight to make any necessary improvements. Sincerely, Blind & Shutter Gallery
PAUL B.
5.0
06/29/2006
Blind & Shutter Gallery arrived on time. They always used fine quality material. I can't say enough about how satisfied we are with their work.
Description of Work
Blind & Shutter Gallery installed a shutter system for my sunroom. These had to be custom made, since the windows were irregular sizes.
Category
window treatments

Service Provider Response

Thank-you

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Phone

Address

2969 Armory Dr Ste 400B

Nashville, TN 37204

Map showing BLIND & SHUTTER GALLERYView larger map

Other Information

Services Offered

Window Treatments, Windows,

Services Not Offered

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Payment options

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Visa
MasterCard
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

BLIND & SHUTTER GALLERY is currently rated 4.7 overall out of 5.

BLIND & SHUTTER GALLERY is open:

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: 9:00 AM - 5:00 AM

BLIND & SHUTTER GALLERY accepts the following forms of payment: Check, Visa, MasterCard

Yes, BLIND & SHUTTER GALLERY offers free project estimates.

No, BLIND & SHUTTER GALLERY does not offer eco-friendly accreditations.

No, BLIND & SHUTTER GALLERY does not offer a senior discount.

No, BLIND & SHUTTER GALLERY does not offer warranties.

BLIND & SHUTTER GALLERY offers the following services: BLINDS & SHUTTERS. WINDOW TREATMENTS.

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