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Bill Ragan Roofing Company, LLC
Maid Service, Post Construction - Clean-up, Seamless Metal Gutters - Install,
About us
Bill Ragan Roofing Company is a licensed, bonded, and insured local roofing company. Additional contact - Taffy Ragan At Bill Ragan Roofing Company, you will receive the exceptional Nashville roofing services that you deserve.
Business highlights
35 years of experience
Services we offer
Roofing. Skylights. Cedar Shake. Copper.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.053 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
4% | ||
0% | ||
0% | ||
0% |
Showing 1-25 of 53 reviews
Joel H.
Nov 2018
Over the last 2 plus years, Regan Roofing has replaced a roof on my personal home and rental property. They offered a selection of styles and roofing systems that worked with our budget on both properties. The crew came as expected and completed the job in a timely manner. The work looked great and improved the value of my home (and rental property). Since the roof replacements, we moved to another house where we discovered a fairly severe leak on day four after move in. I called Bill at Regan Roofing the next day. He looked at the roof and had the area patched in less than 24 hours and repaired a few days later at a very fair fee. If you need a roof I confidently recommend this company. Regan Roofing is a shining example of professionalism, service and integrity. Joel H. Nashville, TN
Response from Bill Ragan Roofing Company, LLC
"We appreciate your business very much! Thank you so much for taking the time to leave this review. It means a lot."
Sheryl S.
Oct 2018
Great...obviously we were pleased the first time or we would have used someone different the 2nd time but chose to use Bill again.
Response from Bill Ragan Roofing Company, LLC
"Thank you [Member Name Removed] for leaving this review and for choosing us for your second roof! You and [Member Name Removed] mean the world to us!"
April C.
Apr 2018
Very good. It is a bisy season for them but they worked my project into a schedule I could live with. The workers were pleasent and did the whole thing in abot 4 hours. Office staff was responsive. All in all acgood experience.
Joseph R.
Feb 2018
Great. Bill showed up when he said he would and was able to repair the gutters within 2 days.
DAVID P.
Feb 2018
They were able to quickly identify the problem and present me with options to fix it. The repair was then promptly completed for a reasonable price. The gentleman I dealt with was prompt, professional and honest. I would use them again.
Response from Bill Ragan Roofing Company, LLC
"Thank you for leaving this review and thank you for your trust and your business. It means the world to us."
William D.
Feb 2018
Two tries but spot on
Response from Bill Ragan Roofing Company, LLC
"Thank you for taking the time to leave this review. It means the world to us. And thank you for being for your trust and business."
Christine B.
Dec 2017
great. They found leak and fixed it
Response from Bill Ragan Roofing Company, LLC
"Thank you so much for leaving this review. Please let us know if we can be of help in the future."
Lynn H.
Nov 2017
Bill's team replaced our 3,500 square foot roof in one day. They cleaned up afterwards. They did a great job!
Response from Bill Ragan Roofing Company, LLC
"We really appreciate you leaving this review. Our team really enjoyed working with you. We look forward to seeing next year!"
Elizabeth C.
Aug 2017
Problem fixed in reasonable manner with flashing; were unable to repair leaking issues around fireplace.
Valerie T.
Aug 2017
They were quick and reasonable rates
Response from Bill Ragan Roofing Company, LLC
"Thank you for leaving this review! We really appreciate it!"
Shana P.
Jul 2017
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Response from Bill Ragan Roofing Company, LLC
"It was a pleasure working with you. We will see you next spring for your annual roof maintenance. Thanks again Walter for your service to our country and thank you for taking the time to leave this feeback. We realely appreciate it."
Sydney C.
Jul 2017
Mr Ragan cold not have been more easy and satisfactory to work with. The job was stellar, even better than I expected, the workers prompt and extremely clean, the communication perfect, the timeliness excellent. I will definitely be a repeat customer.
Response from Bill Ragan Roofing Company, LLC
"We appreciate you taking the time to leave us this awesome review, [Member Name Removed]! We are so glad we were able to complete this job to your satifaction and we look forward to working with you in the future."
Jon B.
Jun 2017
I did not use Bill for this particular issue.
Response from Bill Ragan Roofing Company, LLC
"Thank you so much for leaving this feedback. Let us know if we can be of any help in the future!"
Terrance S.
Jan 2017
Mr. Ragan personally came out and met with me. He was very thorough in discussing details. He offered to do a joint call with my insurance company. Mr. Ragan also gave me a military discount. His staff was very professional and courteous as well. After competition Mr. Ragan came out and inspected the roof. I was very impressed with the service he and his team provided. I appreciate the exceptional service and quality work provided. Mr. Ragan proved to be trustworthy and reliable!
Janice H.
Dec 2016
Did a nice job.
Response from Bill Ragan Roofing Company, LLC
"Thank you very much for taking the time to leave this very kind review."
Leigh R.
Oct 2016
We have worked with Bill Ragan Roofing for a number of years. They do excellent work and provide excellent service after the job is done. Bill and his crew are knowledgeable, professional, honest, reliable and super friendly. They are always pleasant to deal with. After working with Bill for several years on several projects, we trust his opinion and recommendation completely. I would recommend Bill Ragan Roofing to anyone. They can be trusted to assess the job and perform the work in a very clean and professional manner. If you have roofing needs, do yourself a favor and call Bill Ragan Roofing!
Response from Bill Ragan Roofing Company, LLC
"Thank you for taking the time to leave this review. We have always enjoyed working with you and are very humbled by your kind words."
DAVID S.
Oct 2016
It has been a distinct pleasure to work with Bill Ragan. He has just completed removal and replacement of the original 6,000+ square foot roof and 2 skylights on our home. Bill is friendly and professional with a unique hands on approach. He clearly cares deeply about the quality of his work. He personally performed the initial inspection and preparation of the proposal. He personally presented us with sample boards and then nailed samples of our top shingle choices to the roof to facilitate making a final selection. Bill welcomed any and all questions. No question was too trivial for a detailed answer. He personally inspected the completed job and cleaned the new skylights. His crew was courteous and tireless. They arrived at daybreak and left at sundown. Their DAILY cleanup was outstanding - no small feat considering that our house is surrounded by forest on 3 sides with very steep slopes. The new roof is beautiful and affords peace of mind knowing that it has been hand nailed, thereby precluding the potential problems associated with installation using pneumatic nail guns. I also want to commend Griffin, whom I consider 2nd in command after Bill on this job. He also demonstrated professionalism, friendliness, and willingness to answer any and all questions. I have no hesitation whatsoever in giving Bill Ragan my highest recommendation to anyone who seeks my opinion and advice.
Response from Bill Ragan Roofing Company, LLC
"Thank you so much for your kind words. We take great pride in how excellent your job turned out and we are so excited that you are as pleased as we are about the outcome of your job. Thanks again for the opportunity to work with you!"
Donald C.
Apr 2016
I was concerned that I was going to have to buy a new roof and they assured me that the roof was fine for another 5 years and that there were other issues causing the problems we were experiencing. They gave me the quote and took care of it within a week. Great service.
Response from Bill Ragan Roofing Company, LLC
"Thank you for taking the time to leave this feedback. It was a pleasure working with you!"
Hal J.
Feb 2016
Bill was great. We needed someone to inspect a roof on very short notice. Bill was out there within a few hours and gave me a full report that same day. The roof is old, but I appreciate that Bill gave me a candid assessment (that it has about 5 years left), rather than telling me it needed to be replaced now. Bill also gave me a cost estimate to replace the roof when the time comes, and he said he is happy to come out and inspect it every few years to make sure it is still intact.
While he hasn't done any roofing work for us yet, we will definitely use Bill when we need a new roof or a roof repair.
While he hasn't done any roofing work for us yet, we will definitely use Bill when we need a new roof or a roof repair.
Response from Bill Ragan Roofing Company, LLC
"Thank you for taking the time to leave this review. I am glad that I was able to help you out on such short notice. Please let me know if I can be of service in the future."
Peggy S.
Jan 2016
unknown
Response from Bill Ragan Roofing Company, LLC
"Thank you for taking the time to leave a review. We really appreciate it. Bill Ragan"
Heather M.
Dec 2015
CJ came over the house within a day or two of calling and scheduling. He showed up on time and was very friendly. I told him that we had a leak in our master closet on our second floor. I showed him where it was coming in and he went on the roof to access the problem. He took a few pictures with his phone and noticed a nail that had come loose from the shingle giving water a way to get under. I also told him about the skylights constantly leaking... He e-mailed a quote a few days later and I called him to set up the work date.
Only 1 crew member was required, he arrived and was very prompt, did a great job, cut around the shingles on the skylights to help with the drainage and sealed the roof leak. I was very impressed with the overall service from start to finish. I highly recommend them and will definitely be calling them again in the future. A true small business gem! A company who "gets it!"
Only 1 crew member was required, he arrived and was very prompt, did a great job, cut around the shingles on the skylights to help with the drainage and sealed the roof leak. I was very impressed with the overall service from start to finish. I highly recommend them and will definitely be calling them again in the future. A true small business gem! A company who "gets it!"
Response from Bill Ragan Roofing Company, LLC
"Thank you so much for taking the time to leave a review. We appreciate it so much. Please let us know if we can be of service to you in the future. Bill Ragan"
Emily K.
Oct 2015
unknown
Response from Bill Ragan Roofing Company, LLC
"I am sorry to hear about your negative experience after the ice storm. This doesn't sound like something my company would do, return a call two months later. Are you sure you called the right Ragan Roofing? There's 3 of us in Nashville. I have checked back on our call list and your name isn't on it in February or in April. Bill Ragan"
GERALD P.
Aug 2015
SUMMARY: Heads and shoulders about everyone else. If I had to do another house I would not even bother calling anyone else.
QUOTE: Mr. Ragan answered all questions and gave detailed answers without being a pushy salesman. Very pleasant to work with on out first meeting. Cost was within a couple of hundred of my other two quotes. After completion, I think he may have been the lowest bid by a few dollars.
HAND HAMMER: Now this is very unusual. No power hammers. My brother thought he was nuts. Mr. Ragan gave me the reasons behind why he uses hand hammers. I checked it on on the web in a professional roofers forum. Every thing made sense, plus one advantage that he did not even bring up. No more nail guns for me!!
VENTILATION: Asked about the best ventilation. He recommended wind turbans. I noticed a difference right away in out bonus room.
SCHEDULING: Everything went as planed.
LENGTH OF JOB: Since he does not use power hammers it does take twice as long. But the noise in the house was livable.
CLEAN UP: Wow. I do not know how they did it. Very very good job. Very clean.
WARRANTY: Just let him tell you about it. To me it was an eye opener. If you go with someone else, you really need this information. The warrante comes from the roofing supplyer, but full warrante is only good IF the roofer is certified by the supplier!!
QUOTE: Mr. Ragan answered all questions and gave detailed answers without being a pushy salesman. Very pleasant to work with on out first meeting. Cost was within a couple of hundred of my other two quotes. After completion, I think he may have been the lowest bid by a few dollars.
HAND HAMMER: Now this is very unusual. No power hammers. My brother thought he was nuts. Mr. Ragan gave me the reasons behind why he uses hand hammers. I checked it on on the web in a professional roofers forum. Every thing made sense, plus one advantage that he did not even bring up. No more nail guns for me!!
VENTILATION: Asked about the best ventilation. He recommended wind turbans. I noticed a difference right away in out bonus room.
SCHEDULING: Everything went as planed.
LENGTH OF JOB: Since he does not use power hammers it does take twice as long. But the noise in the house was livable.
CLEAN UP: Wow. I do not know how they did it. Very very good job. Very clean.
WARRANTY: Just let him tell you about it. To me it was an eye opener. If you go with someone else, you really need this information. The warrante comes from the roofing supplyer, but full warrante is only good IF the roofer is certified by the supplier!!
Response from Bill Ragan Roofing Company, LLC
"You have described Bill's ethics to his core! Everything you said is true and we appreciate you laying everything out so specifically. You were a joy to work with and I hope that "No" you wouldn't hire us again is just a typo (kidding, I know it was). Please let us know if there is every anything we can do for you in the future. Thank you so very much for your truly kind words."
Susie R.
Aug 2015
short version --
these guys are extraordinary!
long version --
i had major storm damage and missing shingles from several storms over the last couple of years, but the storm in spring, 2014, was the worst and did the most damage. finally the roof looked so bad that i was almost afraid to leave the house for fear it would rain and i wouldn't be there to check whether it was leaking or not. the house was built in 1994, and i bought it in 2001, and i was pretty sure that the original roof had never been replaced.
taking a deep breath first, i made a list of several roofing companies based on the reviews on angie's list. bill ragan roofing had by far the best reviews, so i called them first. i also called four other companies too, tho, just so i could get a feel for pricing and possible logistical hassles. the guy from bill ragan roofing, joe enriguez, came out very promptly -- within a few days, as i remember. he went up on the roof, checked out the damage, and said he thought i would have to have a new roof, that it was not feasible just to repair the damaged parts.
mr. enriguez worked up an estimate of approx $7,400. this included taking off the old roof completely, replacing all of the shingles with architectural shingles that carry a warranty for as long as i own the house and as long as the first subsequent buyer owns the house, reflashing the chimney, putting ice/water shields in all of the valleys, removing and replacing the vents on the top ridge of the roof, and -- practically the most important part to me -- cleaning up everything when they were thru.
i talked with representatives of the other roofing companies i had called, and some were close in terms of the materials used, but no one had the combination of superior materials and warranty that i wanted. so even tho bill ragan roofing was not the least expensive, i had the most confidence in them. i called my insurance company (state farm, which was terrific in their claim servicing, by the way), and they sent out an estimator. mr. enriguez agreed to be here on the day the estimator came in case there were any Qs. after taking into account my $1,000 deductible, state farm gave me a total estimate for payment of approx $4,250.
the difference between the estimate from bill ragan roofing and that of state farm was accounted for, i think, by the fact that they were going to be using a higher quality of shingles, plus i had asked for a warranty that was longer than the typical 20 years. so, including the $1,000 deductible i paid, my total out-of-pocket expense was approx $3,150. i consider that a reasonable price for what i got -- a worry-free roof probably for the rest of my life (i am 68), or at minimum until i sell the house.
everyone i worked with was courteous, conscientious, and thorough. we had to delay the work slightly because of rain, but the actual installation took only two days, i believe (maybe two and a half). the house looks exponentially better. best of all, i have not found one nail, one shingle, one anything, since they were here. it was one of the most thorough cleanup jobs i have ever been privileged to have for work on my house.
mr. enriguez was truly a pleasure to work with. he answers his phone, responds to e-mails, and tells the truth about everything. his time estimates were exactly correct.
the only hitch i had -- but this was not the fault of bill ragan roofing -- was that after the roof was done, it took a couple of months, and some prompting by me -- to get the paperwork from GAF that describes the warranty. however, it eventually came, and i've put it with all of the other warranties and house info, so that if i sell the house, it will be there for the next owner.
i recommend bill ragan roofing absolutely, without hesitation.
these guys are extraordinary!
long version --
i had major storm damage and missing shingles from several storms over the last couple of years, but the storm in spring, 2014, was the worst and did the most damage. finally the roof looked so bad that i was almost afraid to leave the house for fear it would rain and i wouldn't be there to check whether it was leaking or not. the house was built in 1994, and i bought it in 2001, and i was pretty sure that the original roof had never been replaced.
taking a deep breath first, i made a list of several roofing companies based on the reviews on angie's list. bill ragan roofing had by far the best reviews, so i called them first. i also called four other companies too, tho, just so i could get a feel for pricing and possible logistical hassles. the guy from bill ragan roofing, joe enriguez, came out very promptly -- within a few days, as i remember. he went up on the roof, checked out the damage, and said he thought i would have to have a new roof, that it was not feasible just to repair the damaged parts.
mr. enriguez worked up an estimate of approx $7,400. this included taking off the old roof completely, replacing all of the shingles with architectural shingles that carry a warranty for as long as i own the house and as long as the first subsequent buyer owns the house, reflashing the chimney, putting ice/water shields in all of the valleys, removing and replacing the vents on the top ridge of the roof, and -- practically the most important part to me -- cleaning up everything when they were thru.
i talked with representatives of the other roofing companies i had called, and some were close in terms of the materials used, but no one had the combination of superior materials and warranty that i wanted. so even tho bill ragan roofing was not the least expensive, i had the most confidence in them. i called my insurance company (state farm, which was terrific in their claim servicing, by the way), and they sent out an estimator. mr. enriguez agreed to be here on the day the estimator came in case there were any Qs. after taking into account my $1,000 deductible, state farm gave me a total estimate for payment of approx $4,250.
the difference between the estimate from bill ragan roofing and that of state farm was accounted for, i think, by the fact that they were going to be using a higher quality of shingles, plus i had asked for a warranty that was longer than the typical 20 years. so, including the $1,000 deductible i paid, my total out-of-pocket expense was approx $3,150. i consider that a reasonable price for what i got -- a worry-free roof probably for the rest of my life (i am 68), or at minimum until i sell the house.
everyone i worked with was courteous, conscientious, and thorough. we had to delay the work slightly because of rain, but the actual installation took only two days, i believe (maybe two and a half). the house looks exponentially better. best of all, i have not found one nail, one shingle, one anything, since they were here. it was one of the most thorough cleanup jobs i have ever been privileged to have for work on my house.
mr. enriguez was truly a pleasure to work with. he answers his phone, responds to e-mails, and tells the truth about everything. his time estimates were exactly correct.
the only hitch i had -- but this was not the fault of bill ragan roofing -- was that after the roof was done, it took a couple of months, and some prompting by me -- to get the paperwork from GAF that describes the warranty. however, it eventually came, and i've put it with all of the other warranties and house info, so that if i sell the house, it will be there for the next owner.
i recommend bill ragan roofing absolutely, without hesitation.
Margaret M.
Jun 2015
unknown
Response from Bill Ragan Roofing Company, LLC
"You are amazing. Thank you for being part of our family!"
Licensing
State Contractor License Requirements
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FAQ
Bill Ragan Roofing Company, LLC is currently rated 5.0 overall out of 5.
Bill Ragan Roofing Company, LLC accepts the following forms of payment: CreditCard
Yes, Bill Ragan Roofing Company, LLC offers free project estimates.
No, Bill Ragan Roofing Company, LLC does not offer eco-friendly accreditations.
No, Bill Ragan Roofing Company, LLC does not offer a senior discount.
No, Bill Ragan Roofing Company, LLC does not offer emergency services.
No, Bill Ragan Roofing Company, LLC does not offer warranties.