Bill Ragan Roofing Company, LLC

Over the last 2 plus years, Regan Roofing has replaced a roof on my personal home and rental property. They offered a selection of styles and roofing systems that worked with our budget on both properties. The crew came as expected and completed the job in a timely manner. The work looked great and improved the value of my home (and rental property). Since the roof replacements, we moved to another house where we discovered a fairly severe leak on day four after move in. I called Bill at Regan Roofing the next day. He looked at the roof and had the area patched in less than 24 hours and repaired a few days later at a very fair fee. If you need a roof I confidently recommend this company. Regan Roofing is a shining example of professionalism, service and integrity. Joel H. Nashville, TN

Great...obviously we were pleased the first time or we would have used someone different the 2nd time but chose to use Bill again.

Very good. It is a bisy season for them but they worked my project into a schedule I could live with. The workers were pleasent and did the whole thing in abot 4 hours. Office staff was responsive. All in all acgood experience.

Great. Bill showed up when he said he would and was able to repair the gutters within 2 days.

They were able to quickly identify the problem and present me with options to fix it. The repair was then promptly completed for a reasonable price. The gentleman I dealt with was prompt, professional and honest. I would use them again.

Two tries but spot on

great. They found leak and fixed it

Bill's team replaced our 3,500 square foot roof in one day. They cleaned up afterwards. They did a great job!

Problem fixed in reasonable manner with flashing; were unable to repair leaking issues around fireplace.

They were quick and reasonable rates

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Mr Ragan cold not have been more easy and satisfactory to work with. The job was stellar, even better than I expected, the workers prompt and extremely clean, the communication perfect, the timeliness excellent. I will definitely be a repeat customer.

Mr. Ragan personally came out and met with me. He was very thorough in discussing details. He offered to do a joint call with my insurance company. Mr. Ragan also gave me a military discount. His staff was very professional and courteous as well. After competition Mr. Ragan came out and inspected the roof. I was very impressed with the service he and his team provided. I appreciate the exceptional service and quality work provided. Mr. Ragan proved to be trustworthy and reliable!

Did a nice job.

We have worked with Bill Ragan Roofing for a number of years.  They do excellent work and provide excellent service after the job is done.  Bill and his crew are knowledgeable, professional, honest, reliable and super friendly.  They are always pleasant to deal with.  After working with Bill for several years on several projects, we trust his opinion and recommendation completely.  I would recommend Bill Ragan Roofing to anyone.  They can be trusted to assess the job and perform the work in a very clean and professional manner.  If you have roofing needs, do yourself a favor and call Bill Ragan Roofing!

It has been a distinct pleasure to work with Bill Ragan. He has just completed removal and replacement of the original 6,000+ square foot roof and 2 skylights on our home. Bill is friendly and professional with a unique hands on approach. He clearly cares deeply about the quality of his work. He personally performed the initial inspection and preparation of the proposal. He personally presented us with sample boards and then nailed samples of our top shingle choices to the roof to facilitate making a final selection. Bill welcomed any and all questions. No question was too trivial for a detailed answer. He personally inspected the completed job and cleaned the new skylights. His crew was courteous and tireless. They arrived at daybreak and left at sundown. Their DAILY cleanup was outstanding - no small feat considering that our house is surrounded by forest on 3 sides with very steep slopes. The new roof is beautiful and affords peace of mind knowing that it has been hand nailed, thereby precluding the potential problems associated with installation using pneumatic nail guns. I also want to commend Griffin, whom I consider 2nd in command after Bill on this job. He also demonstrated professionalism, friendliness, and willingness to answer any and all questions. I have no hesitation whatsoever in giving Bill Ragan my highest recommendation to anyone who seeks my opinion and advice.

I was concerned that I was going to have to buy a new roof and they assured me that the roof was fine for another 5 years and that there were other issues causing the problems we were experiencing. They gave me the quote and took care of it within a week. Great service.

unknown

CJ came over the house within a day or two of calling and scheduling. He showed up on time and was very friendly.  I told him that we had a leak in our master closet on our second floor. I showed him where it was coming in and he went on the roof to access the problem.  He took a few pictures with his phone and noticed a nail that had come loose from the shingle giving water a way to get under.  I also told him about the skylights constantly leaking...  He e-mailed a quote a few days later and I called him to set up the work date. 
Only 1 crew member was required, he arrived and was very prompt, did a great job, cut around the shingles on the skylights to help with the drainage and sealed the roof leak.  I was very impressed with the overall service from start to finish.  I highly recommend them and will definitely be calling them again in the future.  A true small business gem! A company who "gets it!"

SUMMARY:   Heads and shoulders about everyone else.  If I had to do another house I would not even bother calling anyone else.
QUOTE:   Mr. Ragan answered all questions and gave detailed answers without being a pushy salesman.  Very pleasant to work with on out first meeting.   Cost was within a couple of hundred of my other two quotes.   After completion, I think he may have been the lowest bid by a few dollars.
HAND HAMMER:  Now this is very unusual.   No power hammers.   My brother thought he was nuts.  Mr. Ragan gave me the reasons behind why he uses hand hammers.   I checked it on on the web in a professional roofers forum.  Every thing made sense, plus one advantage that he did not even bring up.  No more nail guns for me!!
VENTILATION:   Asked about the best ventilation.    He recommended wind turbans.   I noticed a difference right away in out bonus room.
SCHEDULING:  Everything went as planed.
LENGTH OF JOB:  Since he does not use power hammers it does take twice as long.   But the noise in the house was livable.
CLEAN UP:   Wow.   I do not know how they did it.  Very very good job.  Very clean.
WARRANTY:   Just let him tell you about it.   To me it was an eye opener.   If you go with someone else, you really need this information.   The warrante comes from the roofing supplyer, but full warrante is only good IF the roofer is certified by the supplier!!

short version --
these guys are extraordinary!
long version --
i had major storm damage and missing shingles from several storms over the last couple of years, but the storm in spring, 2014, was the worst and did the most damage.  finally the roof looked so bad that i was almost afraid to leave the house for fear it would rain and i wouldn't be there to check whether it was leaking or not.  the house was built in 1994, and i bought it in 2001, and i was pretty sure that the original roof had never been replaced.
taking a deep breath first, i made a list of several roofing companies based on the reviews on angie's list.  bill ragan roofing had by far the best reviews, so i called them first.  i also called four other companies too, tho, just so i could get a feel for pricing and possible logistical hassles.  the guy from bill ragan roofing, joe enriguez, came out very promptly -- within a few days, as i remember.  he went up on the roof, checked out the damage, and said he thought i would have to have a new roof, that it was not feasible just to repair the damaged parts.
mr. enriguez worked up an estimate of approx $7,400.  this included taking off the old roof completely, replacing all of the shingles with architectural shingles that carry a warranty for as long as i own the house and as long as the first subsequent buyer owns the house, reflashing the chimney, putting ice/water shields in all of the valleys, removing and replacing the vents on the top ridge of the roof, and -- practically the most important part to me -- cleaning up everything when they were thru.
i talked with representatives of the other roofing companies i had called, and some were close in terms of the materials used, but no one had the combination of superior materials and warranty that i wanted.  so even tho bill ragan roofing was not the least expensive, i had the most confidence in them.  i called my insurance company (state farm, which was terrific in their claim servicing, by the way), and they sent out an estimator.  mr. enriguez agreed to be here on the day the estimator came in case there were any Qs.  after taking into account my $1,000 deductible, state farm gave me a total estimate for payment of approx $4,250.
the difference between the estimate from bill ragan roofing and that of state farm was accounted for, i think, by the fact that they were going to be using a higher quality of shingles, plus i had asked for a warranty that was longer than the typical 20 years.  so, including the $1,000 deductible i paid, my total out-of-pocket expense was approx $3,150.  i consider that a reasonable price for what i got -- a worry-free roof probably for the rest of my life (i am 68), or at minimum until i sell the house.
everyone i worked with was courteous, conscientious, and thorough.  we had to delay the work slightly because of rain, but the actual installation took only two days, i believe (maybe two and a half).  the house looks exponentially better.  best of all, i have not found one nail, one shingle, one anything, since they were here.  it was one of the most thorough cleanup jobs i have ever been privileged to have for work on my house.
mr. enriguez was truly a pleasure to work with.  he answers his phone, responds to e-mails, and tells the truth about everything.  his time estimates were exactly correct.
the only hitch i had -- but this was not the fault of bill ragan roofing -- was that after the roof was done, it took a couple of months, and some prompting by me -- to get the paperwork from GAF that describes the warranty.  however, it eventually came, and i've put it with all of the other warranties and house info, so that if i sell the house, it will be there for the next owner.
i recommend bill ragan roofing absolutely, without hesitation.

unknown

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I found Bill Ragan Roofing on Angie's List and the recommendations there led me to call for an estimate. Bill called the same day to set up an appointment.
Over the course of a week, he walked the roof, brought by shingle samples, explained the difference between manufacturers and sent me a reasonable estimate for materials and labor (for roofing, skylight repair, vent replacements and adding a ridge vent.) He inspected my gutters and told me they were fine, even though I expected to have to replace them.
The crew showed up on time and was respectful of our property. Unfortunately, rain showers cut short the work day but they still managed to get everything done in 2.5 days. The crew replaced many rotting boards while they worked (at a pre-arranged price per board) so they didn't have to stop the work flow to ask permission. The yard and surrounding area were left cleaner than when they got here.
Bill came out to inspect the job and go over my warranty with me. He's an absolute joy to work with and I will recommend him to anyone needing roof work. It's not often you meet a dedicated, friendly professional of this caliber. A joy to work with.

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