A Step Above logoApproved Pro
Approved Pro

A Step Above

Carpets or Rugs Clean at Home, Tile & Grout Cleaning - For Business, Carpets or Rugs - Clean - For Business,

About us

At A Step Above, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.

Business highlights

8 years of experience

Services we offer

Carpet Cleaning, Carpet Repairs, Pet Treatments, Tile & Grout Cleaning, Upholstery and Furniture Cleaning

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-14 of 14 reviews
Judie J.
Jul 2024
5.0
Google Review
Honest and trustworthy. This company employs people who value integrity. I look forward to doing business with them in the future.
Response from A Step Above

"Hi Ms Judie, Thank you for the comments about the company and our Team! We look forward to taking care of your floor care needs in the future. Have a great 4th of July! Bobby 615-309-1848"


Guy B.
May 2020
5.0
Yes, I recommend this pro
Crew was very friendly, professional, timely and did a great job.
Response from A Step Above

"Afternoon Guy! I hope this finds you well. Thank you for the 5 STAR review and the feedback about the team! We are so glad the service appointment was great and look forward to taking care of your floor cleaning or repair needs in the future! Bobby Harlow 615-309-1848"


Michael C.
Apr 2020
5.0
Yes, I recommend this pro
Great field workers
Response from A Step Above

"Morning Mike, Thank you for the 5 Star review and the comments about the technicians! We appreciate you choosing A Step Above! Call us when you need us again! Bobby Harlow"


Patricia T.
Apr 2020
5.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
They were courteous, understanding, friendly, prompt, careful.....I will definitely hire them again.
Response from A Step Above

"Hi Patricia, Thank you so much for the 5-Star rating and the kind words about our team! We look forward to working with you again when you have floor care needs in the future. Bobby Harlow."


Daniel H.
Mar 2020
5.0
Yes, I recommend this pro
Response from A Step Above

"Hi Daniel! Thanks so much for the 5-Star review and the opportunity to take care of your carpet repair and carpet cleaning needs! Thank you for choosing A Step Above and call us when you have floor care needs in the future. Bobby Harlow. 615-309-1848"


Roegan R.
Dec 2019
5.0
Yes, I recommend this pro
Nice personable professional efficient honest
Response from A Step Above

"Hi Roegan, My apologies for the late response! The Holidays have me way behind. Thank you for the comments and review! Thanks so much for choosing A Step Above and call us when you need us in the future. Bobby Harlow"


Mark H.
Nov 2019
5.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
Response from A Step Above

"Hi Mark! Late Happy Thanksgiving! Thanks so much for the review and please keep us in mind for your future floor care needs. Bobby Harlow 615-309-1848"


Bill B.
Sep 2019
4.0
Yes, I recommend this pro
There were two area 3X5 area rugs, one very soiled with cat urine. The company did extra work to insure the ammonia odor was removed. As an amputee they provided help unloading and loading the carpet after cleaning. Overall, a good experience.
Response from A Step Above

"Hi Bill, Thank you for the comments about the service for your rugs! The rug with cat urine was very soiled and I'm glad we could get the ammonia odor out! We thank you for the feedback. We will do our best to give you more value on your next service. Bobby"


Jane B.
Jul 2019
4.5
Carpets or Rugs Clean at Home
Yes, I recommend this pro
I was so very pleased with this service--the young man who came to my home was fabulous--you should be very proud to have him in your group jane bryant
Response from A Step Above

"Hi Jane, Thank you for choosing A Step Above and for the great comments! We are very proud of our technicians, the fabulous service they provide our customers and our commitment to exceptional service! Please call us again when you have floor care needs and we will work a little harder to earn a 5 Star Review! Bobby Harlow"


L. T.
Jul 2019
5.0
Yes, I recommend this pro
All professional aspects. Will refer and use again .
Response from A Step Above

"Hi Lois! Thank you for the 5 Star review and the comments! Please call us when you have floor care needs in the future! Bobby Harlow"


Donna D.
Jun 2019
5.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
The guys were friendly, attentive, professional, very careful with my custom made down cushions, pillows and the rest. A pleasure to work with!
Response from A Step Above

"HI Donna, Thank you so much for the kind words and so glad we took good care of your 55 year old sofa and 20 year old arm chairs! Please call us again when we can help with your floor care, tile or hard stone needs! Thank you for choosing A Step Above! Bobby"


Kathy S.
May 2019
5.0
Yes, I recommend this pro
Quick to respond, called when there were any issues, prices were fair, customer very friendly and helpful
Response from A Step Above

"Hi Kathy, Welcome to Nashville! Thank you for the feedback and we look forward to helping you in the future. Bobby Harlow"


Kathy P.
May 2019
5.0
Yes, I recommend this pro
he was polite and did a great job
Response from A Step Above

"Hi Kathy, Thank you for the kind words and for choosing A Step Above! Bobby"


GiGi T.
Apr 2019
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
I hired A Step Above for wall to wall carpet and individual throw rug cleaning service. Technician Christopher was very personable, and went beyond what I expected. I felt that I was in good hands and very well taken care of. Highly recommended!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A Step Above is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: Closed
A Step Above accepts the following forms of payment: CreditCard
Yes, A Step Above offers free project estimates.
No, A Step Above does not offer eco-friendly accreditations.
No, A Step Above does not offer a senior discount.
No, A Step Above does not offer emergency services.
Yes, A Step Above offers warranties.

Contact Information

301 Glenrose Avenue, Nashville, TN 37210

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:8:00 AM - 6:00 PM
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