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Special Touch Disaster Restoration, LLC

Roofing, Water or Storm Damage Restoration, Fire or Smoke Damage Restoration,

About us

Special Touch Disaster Restoration, LLC has maintained a standard of excellence and consistent growth pattern since opening January 2004. We have done so by providing great customer service, quality workmanship, and a common sense approach. The above mentioned items have been the focus of Special Touch Disaster Restoration, LLC since beginning and will not change. Special Touch Disaster Restoration, LLC provides the customer with a unique service by handling all phases of their damages from start to finish. This allows our client to deal with one company to handle all phases of their project. This is a key feature in separating Special Touch Disaster Restoration, LLC from all competition. We have a 23,000 square foot facility in Murfreesboro, Tennessee. We have the ability to clean all contents in our facilities with the use of ultra-sonic content cleaning in our facility. Ultra-sonic content cleaning gives homeowners and insurance companies new options on cleaning smoke damaged items that could not be cleaned in the past. Our facility is climate controlled and we provide full coverage insurance on all items while in our possession. Special Touch Disaster Restoration, LLC will be the leader in our profession due to Great Customer Service, Quality Workmanship, and our Common Sense Approach. We will look to grow our emergency service drying division to include large commercial losses through increased marketing, increased drying equipment, and new drying technology. Special Touch Disaster Restoration, LLC will not stray from the key components mentioned above and will continue to place the customer as the most valued asset. 100% CUSTOMER SATISFACTION IS OUR GOAL.

Business highlights

Emergency services offered
21 years of experience

Services we offer

We specialize in fire, smoke and water restoration projects

Services we don't offer

NA

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Accepted Payment Methods

  • Check
  • Visa
  • MasterCard
Reviews
1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

Filter reviews by service

Showing 1-2 of 2 reviews
Tammy C.
Aug 2016
1.0
Roofing
unknown

Dan D.
Sep 2013
1.0
Roofing
$5,000
my wife told them not to clean the hall they did it anyway

Teresa L.
Feb 2013
1.0
Roofing
A Special Touch was prompt and punctual.  They arrived when they said they would.  However, I explained to the gentleman who came to do the assessment that I just wanted an assessment and they did not have permission to file an insurance claim.  I explained I was having an insurance adjustor out and would file a claim later after the insurance assessment and then I would select a roofer.  The gentleman clearly did not listen to me.  He didn't want to do anything but barge ahead and file a claim.  I had to repeat 3-4 times that he did not have my permission to do this.  Ultimately, he viewed the roof and stated that he felt all the roof needed was a few repairs. He did not provide a written estimate, a card, or any follow up or contact information.  I felt he didn't want to help if the work required was just a roof repair and because I wouldn't let him call the adjustor.  
Obviously, I chose another company to perform the work.  In the end, the insurance adjustor (and 4 other companies) agreed that the roof needed replacement.  So the assessment quality was poor also.  

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Special Touch Disaster Restoration, LLC is currently rated 1.0 overall out of 5.

Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM

Special Touch Disaster Restoration, LLC accepts the following forms of payment: Check, Visa, MasterCard

No, Special Touch Disaster Restoration, LLC does not offer free project estimates.

Yes, Special Touch Disaster Restoration, LLC offers eco-friendly accreditations.

No, Special Touch Disaster Restoration, LLC does not offer a senior discount.

Yes, Special Touch Disaster Restoration, LLC offers emergency services.

No, Special Touch Disaster Restoration, LLC does not offer warranties.

Special Touch Disaster Restoration, LLC offers the following services: We specialize in fire, smoke and water restoration projects

NA