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Special Touch Disaster Restoration, LLC

Founded 2004 • With Angi since June 2010

1.0

(3) Verified Reviews

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Business Details

Phone Number

Address

920 Esther Ln

Murfreesboro, TN 37129

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Description

Special Touch Disaster Restoration, LLC has maintained a standard of excellence and consistent growth pattern since opening January 2004. We have done so by providing great customer service, quality workmanship, and a common sense approach. The above mentioned items have been the focus of Special

Verified Reviews

A few reviews for this pro...
Write a review
Tammy C.
1.0
08/18/2016
unknown
Description of Work
Promise the moon deliver nothing. Then when I would endorse insurance check because I wasn't satisfied they threatened a lien on my house and even sent me a certified notice in the mail stating such. My insurance check was good for 180 days. At that point they wanted me to sign it I only had the check for 3 days
Category
roofing
dan D.
1.0
09/02/2013
my wife told them not to clean the hall they did it anyway
Description of Work
charge for everything they touch
Category
roofing
Teresa L.
1.0
02/17/2013
A Special Touch was prompt and punctual. They arrived when they said they would. However, I explained to the gentleman who came to do the assessment that I just wanted an assessment and they did not have permission to file an insurance claim. I explained I was having an insurance adjustor out and would file a claim later after the insurance assessment and then I would select a roofer. The gentleman clearly did not listen to me. He didn't want to do anything but barge ahead and file a claim. I had to repeat 3-4 times that he did not have my permission to do this. Ultimately, he viewed the roof and stated that he felt all the roof needed was a few repairs. He did not provide a written estimate, a card, or any follow up or contact information. I felt he didn't want to help if the work required was just a roof repair and because I wouldn't let him call the adjustor. Obviously, I chose another company to perform the work. In the end, the insurance adjustor (and 4 other companies) agreed that the roof needed replacement. So the assessment quality was poor also.
Description of Work
I had wind and hail damage on my roof. Based on a referral from my insurance company, I contact A Special Touch to request they do a roof assessment and give me a cost to repair or replace based on their assessment. At that time, I had not yet had the insurance inspector review the roof yet.
Category
roofing

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Roofing
    Epoxy Flooring
    Lead Testing and Removal
    Mold Testing and Remediation
    Asbestos Removal
    Cabinet Refacing and Refinishing
    Interior Painting
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, MasterCard, Visa
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    We specialize in fire, smoke and water restoration projects

    Services Not Offered

    NA

    Frequently Asked Questions & Answers about Special Touch Disaster Restoration, LLC

    How is Special Touch Disaster Restoration, LLC overall rated?

    Special Touch Disaster Restoration, LLC is currently rated 1 overall out of 5.

    What days are Special Touch Disaster Restoration, LLC open?

    Special Touch Disaster Restoration, LLC is open:

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    What payment options does Special Touch Disaster Restoration, LLC provide

    Special Touch Disaster Restoration, LLC accepts the following forms of payment: Check, MasterCard, Visa

    Does Special Touch Disaster Restoration, LLC offer free estimates?

    No, Special Touch Disaster Restoration, LLC does not offer free project estimates.

    Does Special Touch Disaster Restoration, LLC offer eco-friendly accreditations?

    Yes, Special Touch Disaster Restoration, LLC offers eco-friendly accreditations.

    Does Special Touch Disaster Restoration, LLC offer emergency services?

    Yes, Special Touch Disaster Restoration, LLC offers emergency services.

    Are warranties offered by Special Touch Disaster Restoration, LLC?

    No, Special Touch Disaster Restoration, LLC does not offer warranties.

    What services does Special Touch Disaster Restoration, LLC offer?

    Special Touch Disaster Restoration, LLC offers the following services: We specialize in fire, smoke and water restoration projects

    Are there any services Special Touch Disaster Restoration, LLC does not offer?

    NA