We are a full service Residential plumbing, air conditioning, heating, and duct cleaning company. we offer a 100%, iorn clad, satisfaction gaurantee. we are lisensed and insured.
Additional Email - [email protected].
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
plumbing, air conditioning, heating, plumbing, duct cleaning, and in door air quality.
Be wary! Mr Conkin installed an HVAC unit in our home in 2015. The unit is under warranty and is currently broken down. He originally offered to come on the morning of February 7th (great!), however by noon we realized he wasn't showing up. This was after we arranged to be at the home and waiting. We called and texted, after multiple attempts he said he would be there within an hour. He did not show up. Since then we have left multiple other phone calls texts and emails all to no response. We are unsure what is going on.
Description of Work: HVAC Repair Under Warranty
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,500
Matt M.
09/2014
5.0
plumbing, water heater repair
 + 0 more
Installation went okay. We had some water coming from the overflow valve after the installation and still do... this is apparently from the water pressure being too high coming into the house. We need a pressure regulator now... just need to save more money for that now.
Description of Work: Replaced hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,800
Malinda U.
07/2013
1.0
air duct cleaning
 + -1 more
We had an appointment scheduled at 9 AM for Rutherford Plumbing to come and look at re-doing the pipes for our bathtub. They didn't call or show up. We called at 11 AM and again at 1 PM to see what was going on and both times we had to leave a voice mail message. The plumber never showed up and Rutherford Plumbing never returned any of our messages.
Description of Work: We scheduled an appointment with Rutherford Plumbing to come and re-do the pips for our bathtub.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Rutherford Plumbing Heating and Cooling
Hello [removed member name], I apologize for any inconvenience that this may have caused you. We never received a voicemail, or received any missed calls (possible problem with our phone service provider, or failure of procedure on our end). As for the missed Appointment time we have no excuse other than we failed to provide you with the same top quality service that our customers have learned to expect from us. Please contact us the next time you need service and we will give you $250 service credit. Once again I apologize for the inconvenience, and hope we will get the chance in the future to regain your trust. Sincerely Steven Conklin Rutherford Plumbing Heating and Cooling, LLC [email protected] [removed website] (615) 809-4746
angela Y.
02/2012
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
Our air conditioner stopped working this morning. So we called Rutherford plumbing heating and cooling to see if they had a someone available that could come out today to see what was wrong. The man on the phone (James) was very polite and assured us that they would have someone out within an hour, and that he would also call when there technician was about a half hour away. About ten minutes later James called back to tell us that Steven was on the way and that he should be there in about twenty five minutes. When Steven arrived (on time) he was polite and curtsy, he actually put little booties over his shoes before coming in. Steven explained to use that he needed to look at the air conditioner to see what was going on with it and asked if we would like to come outside with him so he could explain what was wrong, and show use the problem(s) when he found it. After inspecting the airconditioner he used a little camera to inspect our heat Exchanger that reviled the large holes in it that was causing the heat to turn off. He gave us the options of a repairing it, or a replacement, and explained both procedures. We went with the replacement. the company sent a couple more men out to help Steven, and they had the job completed in about five hours. They where very professional, courteous, clean, and polite. Our new airconditioner is working great! The office call after steven and his crew left to check to see if we where satisfied with Everything and if there was anything else that we needed (awesome). From there office staff to there service men The overall experience was a very nice change from the service companies I have used in the past, and I would definitely use this company again! Thanks!
Description of Work: I had rutherford plumbing and cooling out to replace my central heating and air conditioner, and clean my ventilation ducts.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Heating and Air Conditioning,
Water Heaters,
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Gas Logs,
Water Filtration and Softening,
Chimney Sweep
FAQ
Rutherford Plumbing Heating and Cooling is currently rated 3.5 overall out of 5.
Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Rutherford Plumbing Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Rutherford Plumbing Heating and Cooling does not offer free project estimates.
No, Rutherford Plumbing Heating and Cooling does not offer eco-friendly accreditations.
No, Rutherford Plumbing Heating and Cooling does not offer a senior discount.
Yes, Rutherford Plumbing Heating and Cooling offers emergency services.
Yes, Rutherford Plumbing Heating and Cooling offers warranties.
Rutherford Plumbing Heating and Cooling offers the following services: plumbing, air conditioning, heating, plumbing, duct cleaning, and in door air quality.