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Services we offer
Installation & repair of masonry.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Lisa H.
May 2012
Masonry Work
Overall I was pleased wtih the design (a couple of cuts at the top were less than attractive, but would suffice). I was unable to be home the next day when he came to acid wash the box. I left his check in the mail box- BIG MISTAKE! The box appears to have never been washed. It looks like they tried to scrape some of the excess mortor off and damaged a couple of the bricks. It looks awful upon close review.
Due to some major health issues, it took me some time, but in February, I began contacting Mark a couple times a week to get him to come back and clean the box. I couldn't get a response most of the time, and when I did, he told me he would be there on Saturday - two weeks in a row and never showed up.
During the last conversation we had, Mark angerily and rudely informed me that I was 1% of his business and 99% of his headache. He said that he was working in Atlanta on a WalMart and didn't have any complaints from them. He told me that I said I was picky and could not be pleased (untrue). I said did say that I am particular and difficult to please and would be unhappy with the orange bricks." He told me that the design I picked was awful...(although I emailed it to him in the beginning and he said it was fine!). He told me the box was too big and that he was still stuck with the original brick that I would not accept. He would not let me get a word in and was yelling and talking so fast and calling me "Lady" about every other word. The conversation ended by me telling not to come near my property (which I am sure is exactly what he wanted to hear). Mark Wassel is angry and is very unprofessional. Everytime I pull in my driveway and look at this mailbox, I get upset. It may not have been a big job to him, but it was something I was so excited about and paid my hard-earned money to have done. Now I hate this mail box! My advice to you is to "Stay Away From this Contractor!
Due to some major health issues, it took me some time, but in February, I began contacting Mark a couple times a week to get him to come back and clean the box. I couldn't get a response most of the time, and when I did, he told me he would be there on Saturday - two weeks in a row and never showed up.
During the last conversation we had, Mark angerily and rudely informed me that I was 1% of his business and 99% of his headache. He said that he was working in Atlanta on a WalMart and didn't have any complaints from them. He told me that I said I was picky and could not be pleased (untrue). I said did say that I am particular and difficult to please and would be unhappy with the orange bricks." He told me that the design I picked was awful...(although I emailed it to him in the beginning and he said it was fine!). He told me the box was too big and that he was still stuck with the original brick that I would not accept. He would not let me get a word in and was yelling and talking so fast and calling me "Lady" about every other word. The conversation ended by me telling not to come near my property (which I am sure is exactly what he wanted to hear). Mark Wassel is angry and is very unprofessional. Everytime I pull in my driveway and look at this mailbox, I get upset. It may not have been a big job to him, but it was something I was so excited about and paid my hard-earned money to have done. Now I hate this mail box! My advice to you is to "Stay Away From this Contractor!
Licensing
Bonded
Insured
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FAQ
Mark Wassel Masonry is currently rated 1.0 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 7:00 AM - 7:00 PM
Mark Wassel Masonry accepts the following forms of payment: Check
Yes, Mark Wassel Masonry offers free project estimates.
No, Mark Wassel Masonry does not offer eco-friendly accreditations.
No, Mark Wassel Masonry does not offer a senior discount.
No, Mark Wassel Masonry does not offer emergency services.
No, Mark Wassel Masonry does not offer warranties.
Mark Wassel Masonry offers the following services: Installation & repair of masonry.