
Little Guys Movers
About us
Little Guys Movers have called Murfreesboro, TN one of our homes since February, 2011 when we rolled in to set some roots down. As one of the fastest-growing major cities of the Volunteer State, we have found plenty of ways to apply our experience as hard-working, quality movers. Do you need a supply of cardboard moving boxes? We got ‘em. Are you in need of piano movers? We are qualified to safely move all kinds of specialty items. Call us or fill out our online form to receive a free quote on your next move. Whether you are buying your first place, downsizing, or just making another stop along your journey, Little Guys Movers will get you there. For two decades, we have been providing fast, friendly and affordable service to take the stress out of moving day. When you work with us, you can count on meticulous, careful handling of your possessions in professional moving vans, and accurate customized price quotes - with no surprises.
Business highlights
Services we offer
Apartment Moving, Corporate & Commercial Moving, Local Moving, Long Distance Moving, Moving - Seniors, Packing Supplies, Piano Moving, Residential Moving, Specialty Items, Storage
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"Thank you very much, if you need anything in the future let us know."
I would highly recommend Little Guys Movers to anyone that is searching for a moving company. They provided a two man team and did not damage any possessions during the moving process. These gentlemen were courteous, helpful, professional, and punctual during the entire time. We had to reschedule several times before our final moving date and the staff at Little Guys Movers were always willing to help us. Also the cost was very affordable and there was no hidden fees at the end.
"Thank you for the great review (removed member name)."
"Thank you (removed member name), we appreciate the business."
"Thanks again, we had a wonderful time."
"Thanks [Member Name Removed], we appreciate the business."
"We appreciate the great review."
"Thank you very much [Member Name Removed]. We truly appreciate your review and look forward to working with you again."
"(Member Name Removed), thank you again for allowing us to earn your business. We also truly appreciate the positive review."
"Thanks (member name removed), if we can ever assist you again please do not hesitate to call."
[Background]
My husband and I conducted a recent interstate move using a pod storage & moving company. Since we were storing as well as shipping, we were told upon placing our order that we were to call 7 days in advance of needing our unit, which would allow time for logistics, shipping to Nashville, receipt of the container at the Nashville facility, and delivery to our home.
When I was ready to set up final delivery, I called and was told 10 days was the absolute fastest I could receive the unit. In addition, the "storage fee free" unloading week that had been previously mentioned was, in actuality, a strict 5-day courtesy grace period (which would be calculated using the days of the month remaining after the unit was picked up in August plus the days of the month prior to and including the pick up date in May). If I exceeded the grace period, I would be charged a ~$250 May storage fee, which they do not prorate.
At the end of all my calls with many various agents/supervisors/managers, I ended up with the earliest possible delivery date, May 2nd, and pick up on the last day of my grace period, May 3rd (unit must be empty, clean, and unlocked by 7am).
Unless my husband and I could get our storage pod fully unloaded on the day it was delivered (with no foreknowledge of what time of day that might be), we would lose ~$250 to the company responsible for the time crunch in the first place.
[Booking Little Guys]
After doing some Angie's List research, I contacted Little Guys Movers (LGM) via email for a quote. The quote I received was well out of our budget, so I moved on to looking at other options. When "other options" came back comparably expensive but less well rated, I came back to LGM. I explained how desperate my situation was and asked if there was anything that could be done to procure services that were in my budget (e.g. hire fewer men, send the crew back after a set amount of time whether the job was finished or not, etc.).
To my surprise, the manager, John Manning, emailed me personally after reading my email chain with the main LGM email address. He let me know that my original quote was based on a miscommunication of how many units I needed unloaded. The revised quote he provided was actually less expensive than the storage fee we would be charged if I didn't get the unit unloaded by May 3rd.
I was impressed and grateful that John took a personal interest in my booking, but I was even more impressed by his integrity. My email to LGM fully expressed my situation--how tightly I was up against a wall, that I didn't have another moving company to go to, and that I was willing to pay the rate quoted (which I didn't yet know was mistakenly high) if I could cap the number of hours. I never would have known if John and/or LGM took advantage of me, but what I do know now is that they had the opportunity to and didn't.
[Moving Day]
Close to the time they were scheduled to arrive, I received a call letting me know that the team assigned to us had been asked by the client they were currently with to stay later than he/she had originally booked and making sure that wasn't a problem for me. The team also called when they were en route on my house. (This was a positive communication experience, and should not reflect negatively on their punctuality. They knew I requested that they come by as late as possible to avoid the possibility that they would arrive before the storage pod.)
Rob, Todd, and Brad's arrival was a pleasant surprise, because LGM provided us this three-man crew for the rate at which we had booked a two-man crew. (Even though Brad appeared to be new, an extra man is always valuable.) Rob went over all the fees and procedures with me before starting.
All three men were friendly while still being professional, in addition to being positive and kind. I never once heard a complaint or negative comment about the amount of items/boxes, the weight of an item, or the location I requested something be placed. They were just as careful when they first started as they were with our final pieces--laying moving blankets over hardwood, securing padding to the front doorframe, and using a hand truck/dolly that had been cleverly padded so it would not damage anything moved by it. In just 1hr 45 min, the entire 16' storage pod was unloaded into the rooms I requested and the washer and dryer were properly connected.
Rob went over the final paperwork with my husband and me, and we were again pleasantly surprised to discover that LGM's policy of prorating to the quarter-hour applied even though the crew finished in less time than we had booked them for.
[The Crew]
I was extremely happy with the crew that we were sent.
Rob and Todd were both excellent leaders as well as movers. Without ever slowing down the move, they taught tips and best practices to Brad while ensuring our items were moved properly and safely. Rob was positive and upbeat from the moment he walked in the door, an attitude he actively shared with the other crew members. Todd also made sure they cleaned up any trash they were responsible for before leaving.
Brad came to me immediately (after reporting the potential incident to Rob and/or Todd) to tell me that he accidentally stepped on the edge of a bag and thought he heard a popping sound. He asked me to inspect the bag so I could let him know if anything was broken. Luckily, it had just been a pop of bubble wrap, but I was impressed by a company (and a crew member) that would come to me to report possible breakage even though I didn't notice him step on anything and even though they were unloading a self-pack.
Overall, I was extremely happy to have worked with LGM, and I would both use them again and recommend them to others.
Licensing
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