Installer Direct

Founded 1996 • With Angi since April 2011

Super Service Award winner annually from 2013-2019 in both Nashville and surrounding Tennessee Areas!! We are fully licensed and insured to work on both commercial and residential properties. We specialize in flooring, both sales and installation. We bring the samples right to your home or place of business providing you with excellent quality of service and product lower than our competitors. Installer Direct has been installing hardwood, tile, laminate, carpet and many other kinds of flooring as well as back splashes and custom tile showers for over 20 years in Rutherford and Davidson Counties. We sell hardwood, carpet, laminate and vinyl for less than flooring stores because of our low overhead and direct buying power. We also offer sale and installation of luxury vinyl plank flooring. Our 12 mm product is a better quality and a lower cost than you will find in large box stores; this allows us to be competitive with our pricing. Luxury vinyl plank is completely waterproof! What sets us apart from most flooring companies is that the installer is also your salesman. In most cases a salesman with little to no experience at installing flooring will come out and measure and then on the day installation someone you have never met will come in and start installing the flooring. When you call Installer Direct the installer will come out, give you a free detailed estimate, and be able to answer any questions that you may have. They can find out exactly what specific ideas and care that your home will need and it won't get lost in translation between salesman and installer. We put our customers first, and because of that, we leave every job with the customer's full satisfaction. Additional email address: affordableflooring.craig@gmail.com.Check out our Facebook page at https://www.facebook.com/Installer-Direct-81147472977/

Awards and Badges

Angi Certified

2022 Super Service Award

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Remodeling - General Project

flooring

Flooring, backsplash
View project

Verified Reviews

4.9

(131) Verified Reviews

Ratings Distribution

5

126

4

1

3

0

2

2

1

2

Rating Details

Price
4.9
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

flooring (107)carpet installation (61)hardwood floors (31)tile installation (19)appliance repair (4)plumbers (3)interior painting (2)water damage restoration (2)
Showing 1-25 of 131 reviews
Joanne P.
5.0
01/27/2023
Scott was a pleasure to work with. He and his team did a beautiful job installing my floors. He is professional, efficient, easy to communicate with, trustworthy and very neat.
Description of Work
Old carpet upstairs removed and lVP flooring installed. 3 bedrooms and large hallway.
Category
flooring contractor
Cost
$5,278
Hire Again?
Yes

Service Provider Response

Thank you, you were a pleasure to work with.
Allen B.
5.0
10/19/2022
Installer Direct was great to work with! They always showed up when scheduled and formed high quality work. I would highly recommend them to everyone!
Description of Work
carpet
Category
carpet installation, remodeling
Hire Again?
Yes
Joy C.
5.0
10/15/2022
I called them within days they came, measured and gave me a quote. Came on the day that they said they would and finished on time. Very professional. And I also am hiring them for a bathroom job in the future. very trustworthy.

Images

Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 39910934Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 39910934
Description of Work
Flooring Installment
Category
flooring contractor
Cost
$5,000
Hire Again?
Yes
Claire W.
5.0
06/27/2022
Scott and his team did amazing work on our floors! I am so impressed with his dedication to our project and overcoming supply chain issues. He and his team were diligent, professional, and hardworking. He took our ideas and made them a reality better than we had even envisioned! I would 100% recommend. Thank you Installer Direct!

Images

Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 39780640Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 39780640Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 39780640
Description of Work
hardwood, carpet
Category
carpet installation, hardwood floor
Hire Again?
Yes
Gemini A.
5.0
09/16/2021
Floor looks beautiful!! They were very professional!!
Description of Work
Hardwood Flooring Sales/Installation/Refinishing
Category
flooring contractor, hardwood floor
Hire Again?
Yes
Kelli B.
5.0
08/24/2021
Professional, cleaned up after, stayed until the job was completed! Wonderful work. Would recommend and use again!
Description of Work
Wonderful. On time! Efficient.
Category
remodeling
Hire Again?
Yes
joe F.
5.0
05/28/2021
Excellent. Scott was professional, courteous, punctual(early actually!) and did a fantastic job. Will definitely hire again.
Description of Work
Carpet Sales/Installation/Repair
Category
carpet installation
Hire Again?
Yes
Kay B.
5.0
07/21/2020
We are thrilled and beyond satisfied. We are new to the area and needed a huge amount of tile work on a home we just purchased, so we checked Angie’s List. Scott Craig (Installer’s direct) was professional, fair, on time and did quality craftmanship. He also recommended another quality craftsman to do some work he was not able to get to. Thanks Scott and Angie’s List!
Description of Work
1000 square foot of Porcelain tile installation
Category
appliance repair, ceramic tile
Hire Again?
Yes
Colin A.
5.0
05/18/2020
Went great! Scott did a great job. Very knowledgeable and trustworthy. I highly recommend working with him.
Description of Work
Replaced flooring throughout entire house. Hardwoods and carpet.
Category
carpet installation, hardwood floor
Cost
$20,000
Hire Again?
Yes
Amy W.
5.0
05/15/2020
Timely, tidy, and thorough! High quality work.
Description of Work
flooring
Category
flooring contractor, remodeling
Hire Again?
Yes
Sherri H.
5.0
05/14/2020
It went overall very well. It was done in a timely manner and very high quality. Very impressed with the time it took to install and love the flooring.
Description of Work
lvp installation
Category
flooring contractor
Hire Again?
Yes
Rodneika C.
5.0
04/08/2020
Very nice guy! Came to do an estimate, very quick! Great pricing! Not as expensive as I was expecting! Very friendly! His crew is amazing! They were very quick and excellent work!
Description of Work
Padding repaired and carpet replaced
Category
carpet installation, flooring contractor
Cost
$341.88
Hire Again?
Yes
Scott H.
5.0
03/06/2020
I'm a part time builder and needed a good flooring guy for this job. I'm very familiar with flooring work, but was new to LVP (Luxury Vinyl). I chose Scott based on these Angie's list reviews. I met with him to go over the unit a few months before I was ready for flooring. Once I was ready Scott promptly dispatched a tile crew first to do my bathroom and kitchen backsplash tile. They were on time, did excellent work and paid all the attention to detail I wanted, without me saying a thing. They even caught an error by the tile company that I would not have seen until it was too late. They were skilled in old school methods (hardiboard) and new methods (Schluter/Ditra membranes). I was impressed with their craftsmanship and would recommend then without reservation. Next up was the LVP install. Again, on short notice Scott was able to get a crew there do do the job on my schedule. Different guys, but I also give their craftsmanship an A rating. They were quick but did the job perfect. Not once single complaint about anything they did. The floor was a Cortec Pro Plus high end LVP and looked perfect after installation. I had some custom trim pieces as well as some quarter round locations and all of that was also done quickly and done very well. They cleaned the whole place very well before they left. I would also recommend those guys without reservation. A friend who lived nearby, based on my choice decided to use Scott's crew to do a full bath tile reno as well. This happened at the same time as my work. His bath was more complicated than mine. His was also done to his complete satisfaction. I've had good subs and marginal subs do work for me over the years. I was relieved that these guys did a perfect job, very happy with them. My new floor guys (old guy retired). I can't see any reason to use anyone else. Price was reasonable/going rates, job was perfect. (re: Scott's Condo reno in Nashville)

Images

Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38428716Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38428716Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38428716
Description of Work
Complete condo reno, tile floor, backspash, and LVP floors
Category
ceramic tile, flooring contractor
Cost
$2,348
Hire Again?
Yes
Paula G.
5.0
01/14/2020
Fantastic. Scott Craig and his wonderful crew are magicians. They must have climbed my spiral staircase 1000 times to install the flooring. Upstairs looks gorgeous now.

Images

Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38328452
Description of Work
Install of luxury vinyl plank
Category
carpet installation, flooring contractor
Cost
$3,400
Hire Again?
Yes
Gloria J.
5.0
11/22/2019
Scott and his crew are so professional and they do amazing work! I am so pleased with my floors! They are beautiful! Definitely will use them again!
Description of Work
yes
Category
hardwood floor
Cost
$4,500
Hire Again?
Yes
Katey P.
5.0
11/15/2019
The team was on time. Very friendly. Even did my master closet with the extra carpet which was a nice surprise. The price was comparable. I would definitely recommend them.
Description of Work
Carpet Sales and Installation
Category
carpet installation
Hire Again?
Yes
Steve R.
5.0
11/15/2019
Great job, prompt, courteous and very professional
Description of Work
yes
Category
carpet installation
Hire Again?
Yes
Tina C.
5.0
11/04/2019
It went extremely well! Scott and his team arrived when they said they would, got busy immediately, and had the flooring installed in a very timely manner. They are all very professional, kind, and left the area immaculate when the job was finished. The floors look beautiful, and we couldn’t be happier!

Images

Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38212674Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38212674Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38212674Review for Installer Direct - 2201 Valley Grove Drive, Murfreesboro, TN - 38212674
Description of Work
Remodeling - General, Flooring Sales/Installation/Repair
Category
flooring contractor, remodeling
Cost
$1,000
Hire Again?
Yes
Paula Jo S D.
5.0
10/09/2019
WOW Awesome group of men. On time and their work was exceptional. Everything that was promised was done and done well. They cleaned up after they left each day. You will not be disappointed!!! We were given a 2 day time frame and it was completed in 2 days.
Description of Work
kitchen and laundry flooring
Category
flooring contractor
Cost
$2,800
Hire Again?
Yes
Kelly B.
5.0
09/18/2019
Scott and his whole crew were amazing from start to finish! They came to give us an estimate quickly, they helped us order the tile, and they were able to schedule us within the month. The price was very competitive with other estimates we received. They seemed the most knowledgable and most willing to back up their work. We had them remove almost 1000 square feet of sand and finish hardwoods that were installed incorrectly by our home builder. They then installed tile for us in that entire area. The workers were respectful of our home and our time and the job was completed exactly in the time they promised. The floors look amazing and they guarantee their work for the life of the time we live in this home. We would hire them again in a heartbeat! After some unfortunate experiences with contractors, we are so happy to have found Installer Direct and to have had such a wonderful experience!
Description of Work
Hardwood floors removed and tile installed
Category
flooring contractor, hardwood floor
Cost
$12,500
Hire Again?
Yes
Gemini A.
5.0
09/12/2019
They did a fantastic job!! I highly recommend them!!
Description of Work
Hardwood flooring installation
Category
flooring contractor
Hire Again?
Yes
Michael W.
5.0
08/23/2019
Scott and his crew always show up on time and do a quality job. They are are always professional and take time to make sure we are pleased with the work.
Description of Work
Carpet replaced in 3 Bedrooms
Category
carpet installation, ceramic tile, flooring contractor, hardwood floor
Cost
$3,000
Hire Again?
Yes
Jerry A.
5.0
08/08/2019
Went very wall! Scott and his team were able to get the work done in a timely manner and the quality of their work is excellent!!
Description of Work
Replace carpeting in rental property
Category
carpet installation, flooring contractor
Hire Again?
Yes
Dustin A.
5.0
08/08/2019
Scott, the owner, was wonderful to work with throughout the whole project. On the day of install he and his crew arrived on time and got right to work. The completed the job in a very reasonable time for type of install. I would not hesitate to use them again for future projects.
Description of Work
Carpet installation
Category
carpet installation, flooring contractor
Hire Again?
Yes
Richard H.
5.0
02/02/2019
I had multiple rooms to work on. They brought 4 men with the right tools. They did very satisfactory work and cleaned up as they went. I would definitely recommend them for this work.
Description of Work
Carpet stretched
Category
flooring contractor
Cost
$500
Hire Again?
Yes

Phone

Address

2201 Valley Grove Drive

Murfreesboro, TN 37128

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Website

https://www.facebook.com/installerdirectmurfreesboro/

Other Information

Payment options

Check
PayPal
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Installer Direct is currently rated 4.9 overall out of 5.

Installer Direct is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Installer Direct accepts the following forms of payment: Check, PayPal

Yes, Installer Direct offers free project estimates.

No, Installer Direct does not offer eco-friendly accreditations.

Yes, Installer Direct offers warranties.

Installer Direct offers the following services: Full Service Flooring Company, along with Painting and Bathroom Remodels. We sell and install all types of hardwood flooring, carpeting,laminate, and vinyl. We install tile, back splashes, showers as well as floors.