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Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Installer Direct

Flooring, Carpet Installation, Hardwood Flooring Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Super Service Award winner annually from 2013-2023 in Murfreesboro and surrounding Tennessee Areas!! We are fully licensed and insured to work on both commercial and residential properties. We specialize in flooring, both sales and installation. We bring the samples right to your home or place of business providing you with excellent quality of service and product lower than our competitors. Installer Direct has been installing hardwood, tile, laminate, carpet and many other kinds of flooring as well as back splashes and custom tile showers for over 28 years in Rutherford and Davidson Counties. We sell hardwood, carpet, laminate and vinyl for less than flooring stores because of our low overhead and direct buying power. We also offer sale and installation of luxury vinyl plank flooring. Our 12 mm product is a better quality and a lower cost than you will find in large box stores; this allows us to be competitive with our pricing. Luxury vinyl plank is completely waterproof! What sets us apart from most flooring companies is that the installer is also your salesman. In most cases a salesman with little to no experience at installing flooring will come out and measure and then on the day installation someone you have never met will come in and start installing the flooring. When you call Installer Direct the installer will come out, give you a free detailed estimate, and be able to answer any questions that you may have. They can find out exactly what specific ideas and care that your home will need and it won't get lost in translation between salesman and installer. We put our customers first, and because of that, we leave every job with the customer's full satisfaction. Additional email address: [email protected] out our Facebook page at https://www.facebook.com/Installer-Direct-81147472977

Business highlights

29 years of experience

Services we offer

Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.

Services we don't offer

NA

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • PayPal
  • Check
Reviews
4.9136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
1%
1
1%

Filter reviews by service

Showing 1-25 of 136 reviews
Jennifer H.
Sep 2025
5.0
Flooring
Yes, I recommend this pro
$4,500
Scott and his team was Great. They had a lot of subfloor to fix and they jumped in and got the job done and then they layed the LVP in no time . So glad I hired this team and I would definitely hire them again, very professional and also some hardworking people. I would absolutely recommend them to anyone!
Response from Installer Direct
"Thank you it was our pleasure"

Teri B.
Jul 2025
5.0
Flooring
Yes, I recommend this pro
$5,000
I couldn’t be more pleased! My floors look beautiful! They worked with me and recommended the flooring that fit our needs perfectly. They got it done so quickly, including the repair in the subfloor due to a leaky dishwasher. I recommend them without hesitation.

Thomas M.
Nov 2024
5.0
Hardwood Flooring Service
Yes, I recommend this pro
Amazing transformation of red oak and replacement of old kitchen tile floors. Our 1940s red oak now looks like white oak and the herringbone pattern in our kitchen is perfection. Thank you!

Amanda I.
Aug 2024
5.0
Flooring
Yes, I recommend this pro
Scott and his team are amazing. This is the second time I have had them do work for me and they always go above and beyond. We chose to purchase the flooring ourselves and have them install but didn’t realize the flooring we bought was very low quality. Scott stopped work and contacted me to let me know he would move forward with the work if I wanted him to but he highly recommended buying a different flooring. He was right and he helped us call around to find flooring that day and went to pick it up for us. The installation is perfect and took less time than we expected. To say they went above beyond is to say the least. Great group of people who do great work! 10/10 recommend.

Amanuel T.
Aug 2024
5.0
Hardwood Flooring Service
Yes, I recommend this pro
The installation went very well exceeding our expectations. Scott was super nice working with us on the estimate, things we need for the job and ways to minimize cost. Freddy and his crew did a beautiful job installing our floor. We are going to use their service again and we already recommended them to friends.
Response from Installer Direct
"Thank you, you were a pleasure to work for i hope we can be of service to yall again."

Jordan C.
Jun 2024
5.0
Flooring
Yes, I recommend this pro
$14,000
Scott and his team installed our floors early in 2024, and we could not have been happier! We got a few quotes from a few companies, and Installer Direct was the cheapest with the most services included. He responded very quick, and got me a quote within a day. They got to work installing our floors very quick and installed our floors within a couple weeks of initial contact. The floors looked great, and have held up beautifully over the past 6 months. I could not be happier with Scott and his team! I would not go with any other company!!!

REBECCA D.
Nov 2023
5.0
Flooring, Carpet Installation + 2 more
Yes, I recommend this pro
Scott and his team are next level! They are professional, honest, and complete each job with excellence.

Briony G.
Jun 2023
5.0
Hardwood Flooring Service
Yes, I recommend this pro
It went very well. The work was done professionally, they were on time and apart from the excellent installation, they were extremely clean and tidy. There final work of cleaning every inch of flooring was exemplary.
Response from Installer Direct
"thank you it was our pleasure"

Joanne P.
Jan 2023
5.0
Flooring
Yes, I recommend this pro
$5,278
Scott was a pleasure to work with. He and his team did a beautiful job installing my floors. He is professional, efficient, easy to communicate with, trustworthy and very neat.
Response from Installer Direct
"Thank you, you were a pleasure to work with."

Allen B.
Oct 2022
5.0
Carpet Installation, General Remodeling
Yes, I recommend this pro
Installer Direct was great to work with! They always showed up when scheduled and formed high quality work. I would highly recommend them to everyone!

Laura T.
Oct 2022
5.0
Flooring, Hardwood Flooring Service + 1 more
Yes, I recommend this pro
$8,000
Everything was absolutely perfect!

Joy C.
Oct 2022
5.0
Flooring
Yes, I recommend this pro
$5,000
I called them within days they came, measured and gave me a quote. Came on the day that they said they would and finished on time. Very professional. And I also am hiring them for a bathroom job in the future. very trustworthy.

Claire W.
Jun 2022
5.0
Carpet Installation, Hardwood Flooring Service
Yes, I recommend this pro
Scott and his team did amazing work on our floors! I am so impressed with his dedication to our project and overcoming supply chain issues. He and his team were diligent, professional, and hardworking. He took our ideas and made them a reality better than we had even envisioned! I would 100% recommend. Thank you Installer Direct!

Brenda B.
Jan 2022
5.0
Carpet Installation
Yes, I recommend this pro
$650
Awesome, quick, pro, amazing!

Gemini A.
Sep 2021
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
Floor looks beautiful!! They were very professional!!

Kelli B.
Aug 2021
5.0
General Remodeling
Yes, I recommend this pro
Professional, cleaned up after, stayed until the job was completed! Wonderful work. Would recommend and use again!

Joe F.
May 2021
5.0
Carpet Installation
Yes, I recommend this pro
Excellent. Scott was professional, courteous, punctual(early actually!) and did a fantastic job. Will definitely hire again.

Kay B.
Jul 2020
5.0
Ceramic Tile Service, Appliance Repair
Yes, I recommend this pro
We are thrilled and beyond satisfied. We are new to the area and needed a huge amount of tile work on a home we just purchased, so we checked Angie’s List. Scott Craig (Installer’s direct) was professional, fair, on time and did quality craftmanship. He also recommended another quality craftsman to do some work he was not able to get to. Thanks Scott and Angie’s List!

Sherri H.
May 2020
5.0
Flooring
Yes, I recommend this pro
It went overall very well. It was done in a timely manner and very high quality. Very impressed with the time it took to install and love the flooring.

Colin A.
May 2020
5.0
Carpet Installation, Hardwood Flooring Service
Yes, I recommend this pro
$20,000
Went great! Scott did a great job. Very knowledgeable and trustworthy. I highly recommend working with him.

Amy W.
May 2020
5.0
Flooring, General Remodeling
Yes, I recommend this pro
Timely, tidy, and thorough! High quality work.

Rodneika C.
Apr 2020
5.0
Flooring, Carpet Installation
Yes, I recommend this pro
$341
Very nice guy! Came to do an estimate, very quick! Great pricing! Not as expensive as I was expecting! Very friendly! His crew is amazing! They were very quick and excellent work!

Scott H.
Mar 2020
5.0
Flooring, Ceramic Tile Service
Yes, I recommend this pro
$2,348
I'm a part time builder and needed a good flooring guy for this job. I'm very familiar with flooring work, but was new to LVP (Luxury Vinyl). I chose Scott based on these Angie's list reviews. I met with him to go over the unit a few months before I was ready for flooring. Once I was ready Scott promptly dispatched a tile crew first to do my bathroom and kitchen backsplash tile. They were on time, did excellent work and paid all the attention to detail I wanted, without me saying a thing. They even caught an error by the tile company that I would not have seen until it was too late. They were skilled in old school methods (hardiboard) and new methods (Schluter/Ditra membranes). I was impressed with their craftsmanship and would recommend then without reservation. Next up was the LVP install. Again, on short notice Scott was able to get a crew there do do the job on my schedule. Different guys, but I also give their craftsmanship an A rating. They were quick but did the job perfect. Not once single complaint about anything they did. The floor was a Cortec Pro Plus high end LVP and looked perfect after installation. I had some custom trim pieces as well as some quarter round locations and all of that was also done quickly and done very well. They cleaned the whole place very well before they left. I would also recommend those guys without reservation. A friend who lived nearby, based on my choice decided to use Scott's crew to do a full bath tile reno as well. This happened at the same time as my work. His bath was more complicated than mine. His was also done to his complete satisfaction. I've had good subs and marginal subs do work for me over the years. I was relieved that these guys did a perfect job, very happy with them. My new floor guys (old guy retired). I can't see any reason to use anyone else. Price was reasonable/going rates, job was perfect. (re: Scott's Condo reno in Nashville)

Paula G.
Jan 2020
5.0
Flooring, Carpet Installation
Yes, I recommend this pro
$3,400
Fantastic. Scott Craig and his wonderful crew are magicians. They must have climbed my spiral staircase 1000 times to install the flooring. Upstairs looks gorgeous now.

Katey P.
Nov 2019
5.0
Carpet Installation
Yes, I recommend this pro
The team was on time. Very friendly. Even did my master closet with the extra carpet which was a nice surprise. The price was comparable. I would definitely recommend them.
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Showing 1-25 of 136

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Installer Direct is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM

Installer Direct accepts the following forms of payment: PayPal, Check

Yes, Installer Direct offers free project estimates.

No, Installer Direct does not offer eco-friendly accreditations.

No, Installer Direct does not offer a senior discount.

No, Installer Direct does not offer emergency services.

Yes, Installer Direct offers warranties.

Installer Direct offers the following services: Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.

NA