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Hiller Plumbing, Heating, Cooling, & Electrical
Heating and Air Conditioning Service, Plumbing, Water Heater Service,
About us
Hiller Plumbing, Heating, Cooling & Electrical of Bowling Murfreesboro, TN offers plumbing, heating & air conditioning, sewer & drain, indoor air quality and electrical services near Murfreesboro. If you need a certified plumber, local electrician, or HVAC company with 20+ years of experience with installation, replacement, repair and maintenance services, than we are the company for you. We also offer 24 hour emergency services for those dire times that can't wait.
Business highlights
Emergency services offered
35 years of experience
Services we offer
Plumbing, Drains & Sewers. Heating & AC. Electrical.
Amenities
Emergency Services
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
4.455 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 7% | ||
| 4% | ||
| 7% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 55 reviews
Ruby G.
Jan 2022
The service was fine. I will also recommend them to others.
Nancy S.
Aug 2021
It was great. He was really bice he went good .
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Good Morning [Member Name Removed], Thank you for letting us know about your positive experience. We believe the most important reason for our success and growth has been hiring the most qualified people we can find. Feedback from folks like you is the best way for us to know if we are meeting and hopefully exceeding your expectations. Thanks again, and we look forward to serving you in the future."
JOE B.
Apr 2020
I asked the lady how much to change a water spigot. The lady said they charge me $69 to come how and if they do it they waive the $69. When they got there they tried to charge $199 to change it plus part. A 15 minute job!! They are very misleading. I sent them on there way and I will just do it myself. Do not hire this over charging company!! I will tell everyone I know and hopefully cost them thousands of dollars over the years.
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Hello Mr. [Member Name Removed], Thanks for taking the time to leave us a review. Our goal is to meet and exceed our customers expectations. Our Customer Relations Manager, Paula tried to reach out to you but had to leave a voicemail. At your convenience please call her at 615-292-6110 or reach out to her at [email protected] . Thanks again."
Brock D.
Apr 2019
I HAVE AN 8 MONTH PREGNANT WIFE!!!!!!!!!!!! Over charged and poor installation of tankless water heater!!! Argued with Gas Company at my house in front of my 8 month pregnant wife. Haven't had warm water in 2 weeks. When presented with needed fixes came out and had to get another crew come out because they could not fix either. Still waiting on some resolution. My wife and I have had to take multiple days off work already. Seriously need to make this right. I will continue to post reviews until this is resolved!!! Unbelievable. The Techs were John Harris and Perry Kelley. Younger men. Avoid at all cost!!!!
Marvin C.
Oct 2017
They are plumbing and electric. They do have a location in Murfreesboro, I think that is where the guy came from. They serviced our area. It only cost me $59. It was so easy to repair that they just charged us a service call. They made me wait, you know, the first night. They said it would be a certain time, but it was two or three hours before the guy got there so I said I couldn't wait any longer. Then they had to come back the next day. They called me that morning and said he could come out earlier so then it was okay. That would be my only complaint. Overall it was a good experience, but just the first night I had to wait three or four hours and the guy didn't come so I was, like, I wasted my day.
Leanne W.
Sep 2017
They had to come out several times because there was a leak that they did not find the first time. They just refilled the freon but it went bad again. They had to come back out for more freon. Then they had to come back out and they looked and found the leak that they did not find the first two times when they came out. They tried to charge me a service fee each time they came out even though it was their fault.
Terrence L.
Jul 2017
I would absolutely use them again.
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Dear [Member Name Removed]: Thanks for taking the time to leave us your rating and review. Feedback from folks like you is the best way for us to know if we're meeting and hopefully exceeding our customers' expectations. Thanks again, and we look forward to serving you in the future."
Theresa H.
Feb 2017
He looked at something. I had to have something done with the plumbing. The water was building up. They put a thing under there, to pump out. The Hiller guy looked at it, and the wiring guy did the wiring wrong. He was able to fix the wiring. It was great. He was awesome.
Theresa H.
Feb 2017
A lot of people say they are expensive. You don't see what they do. If you want to do some things yourself, I would say. If you want an company that will take care of everything.
Theresa H.
Feb 2017
I recommend Hiller. They may be pricey, but they come out and are just great. If there is a problem. They send someone out. It doesn't cost you anything, because they guarantee their work. Other thing that is nice. For the warranty cards, they will fill them out for you, so you don't have to worry about it. They have done plumbing checks. They did my tank-less water heater. It was great. They had to put in a new vent on the roof, it needed a special vent. It started raining, and the water was dripping out, and they sent people out in the pouring down rain, and they fixed it. They were great. I had the units done. They call and set up appointments. They remind you, they call that they are on the way. I let my membership thing lap, I need to get that renewed. That was part of the membership program. That provides you two service calls. The electrician comes out too. They did a light for me. They do the service call. They let you know what you need, and what they recommend. If you are a member of their program, you are a priority for service calls. Which is great. Happy Hiller Club special. You can get the service cheaper, you just can't get the quality cheaper. Most people would considered it a B, but me I considered it an A. I don't feel like its ripping me off. Yes its high, just the service they do. Its well worth it. Just what they provide.
Janet B.
Dec 2016
Problem solved and corrected
Paul H.
Oct 2016
unknown
Douglas T.
Sep 2016
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Kerry P.
Aug 2016
unknown
Sid G.
Aug 2016
I paid for all the plumbing in my house up to the fixtures to be replaced. I thought the cost was high but Hiller said it would only take two days and I wouldn't need to take off work so I thought paying extra for the convenience was worth it. 5 months later my toilet is sitting in my bedroom. I've taken 7 days off work. Hiller straight up told me they weren't going to do what I've paid them to do because it was too hard. They refuse to finish the job but are still charging me the full amount. Everyone beware - after the first two days I was told the job was complete. After I pointed out several things that weren't up to code or even started they had to send another crew for 2 more days - this crew was the one that said the job was too hard and they weren't going to finish it. In addition the reason I had to take off work - the whole crew left my house in nashville unlocked and unattended for over 1.5 hours, then lied to their company about it when I complained. The crews were extremely vulgar, swearing non-stop in front of my girlfriend. They damaged my floor, which they did pay to fix however required me to take 3 more days off work. All and all a terrible experience, Hiller keeps telling me excuses but not actually doing what I paid for. Also they sent me a couple late payment notices before they even told me they weren't going to finish the job. Their motto - happy you'll be or the service is free - I'm not trying to get it for free, but just goes to show they're liars from top to bottom. Oh, and the toilet in my bedroom - I just called today and they told me they didn't know I wanted it put back in the bathroom. What? I rate things objectively and this is the first company I've rated F across the board.
Jim P.
Jul 2016
unknown
Chris G.
Jul 2016
unknown
Aaron R.
Jun 2016
The second time was done right, unfortunately it took me calling and complaining. I was disappointed in Hiller as they are expensive in comparison, but you expect the job to be done correctly and to a high standard when done. In this case the guy came out and repaired the broken faucet. The work required him to repair the concrete as he had to chisel it out. Instead of repairing it properly he used white caulk which stood out and looked unprofessional. He also got caulking on the side of the house. The guy that came out a second time fixed it all properly and professionally.
Kevin W.
Apr 2016
They gave me a fair quote and a good followup call. The tech that came out was friendly and very helpful as well.
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Thank you very much Mr. [Member Name Removed] for the positive feedback, and glad to know we made the top grade with our service, that is our goal every time. If you need anything at all at any time please just give us a call at 615-292-6110. Thank you"
Stephanie W.
Mar 2016
unknown
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Thank you very much Ms. [Member Name Removed] for the positive feedback, we strive to make sure we continue to meet and hopefully exceed your expectations always and welcome all feedback. If you need anything at all at any time please just give us a call at 615-890-9228. Thank you"
Tammy O.
Nov 2015
unknown
Frank B.
Oct 2015
unknown
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Thank you very much for the positive feedback, we strive to make sure we continue to meet and hopefully exceed your expectations always and welcome all feedback. If you need anything at all at any time please just give us a call at 615-890-9228. hank you"
Keith S.
Oct 2015
unknown
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Thank you for letting us know you are not happy with Hiller, we value all feedback negative and positive. And do truly want to make anything right if we did not leave a customer fully satisfied. I please ask if you could let us know the details to why you were not satisfied. Our records show that you got some work done in 2014, but doesn't show that you had any complaints or unresolved concerns. We very much want to make this right for you and fix anything on our behalf that needs to be fixed for the future, with this we would greatly appreciate if you could give us more detail. You can call directly into the office at 615-292-6110 to speak with someone or even leave feedback through our website @ www.happyhiller.com."
Teresa F.
Oct 2015
unknown
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Thank you (Removed member name) for the feedback and the opportunity for the business, we are very glad that you are satisfied with the services. If you need anything at all please just let us know at anytime. And again thank you very much."
Daniel E.
Oct 2015
unknown
Response from Hiller Plumbing, Heating, Cooling, & Electrical
"Thank you [Member name removed] for the feedback and the opportunity for the business, we are very glad that you are satisfied with the services. If you need anything at all please just let us know at anytime. And again thank you very much."
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Hiller Plumbing, Heating, Cooling, & Electrical is currently rated 4.4 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Hiller Plumbing, Heating, Cooling, & Electrical accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Hiller Plumbing, Heating, Cooling, & Electrical does not offer free project estimates.
No, Hiller Plumbing, Heating, Cooling, & Electrical does not offer eco-friendly accreditations.
Yes, Hiller Plumbing, Heating, Cooling, & Electrical offers a 10% senior discount.
Yes, Hiller Plumbing, Heating, Cooling, & Electrical offers emergency services.
No, Hiller Plumbing, Heating, Cooling, & Electrical does not offer warranties.
Hiller Plumbing, Heating, Cooling, & Electrical offers the following services: Plumbing, Drains & Sewers. Heating & AC. Electrical.