UNIVERSAL BUILDERS

BUYER BEWARE !! I purchased a new home from Universal in Wright Farms. I can’t say that I can come up with a single positive experience with them throughout the process. First off the quality of the home is nowhere near the price point. They use the cheapest material build to the minimal standards(sometimes not even that) with the cheapest labor they can find. Many aspects of my home are starting to fall apart in the first year and good luck getting them to respond to any type of warranty work without you borderline harassing them and even the. They won’t respond. The overall business is unprofessional and only care about profits. If you ever bring up an issue you have with your home they completely disregard it if they can’t strong arm their contracted work into repairs. As for the yard, it’s a total joke . They bring in the worst possible dirt full of trash, rocks and debris sprinkle some seed in a couple spots and cal it a day. Not a single person has been able to have a nice lawn without dumping an additional 10+k into sod. Before you look at purchasing a home from Universal I would advise you to knock on any door in any of their neighborhoods and they will tell you the exact same thing I have shared. If I was to do this again I would have never purchased a home from them.

Universal Builders and their rep Lee Perkins did a wonderful job installing a new roof to replace storm damage.  Lee dealt with my insurance company, Tennessee Farmers, from the outset and helped me to get the settlement I needed and deserved.   This alone was a boon to me, because of my greatly busy summer schedule.   From the start, Lee was forthcoming, honest, and informative, and never tried to sell me anything I didn't need.   My own costs were minimal, to say the least, and Tennessee Farmers Insurance was VERY cooperative all the way.   Lee managed the project, having his team on site on time and prepared, and the job was finished when it was promised, and with great integrity.   The roof was inspected afterwards, and found to be done well, professionally, and completely.
I really can't put into words how completely pleased I was with the work done by Universal Builders.  Would I recommend them to you?  I give that question a resounding YES!!   And a special recommendation would be to ask for Lee Perkins as your rep in dealing with your insurance company.   Lee will get you what you deserve, and will not inflate either the work needed or the price, to either you or your insurance company.   There a couple hundred roofers in middle Tennessee right now, and making a choice is difficult at best.    You cannot go wrong with Universal Builders!