Horseshoe Country Kennels Inc

4.2(
5
)

Animal Boarding Kennels, Holiday Decorating

Services we offer

Pet boarding.

Accepted payment methods

MasterCard
Visa

Reviews

4.25 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.0
punctuality
5.0
Write a review
Showing 1-5 of 5 reviews
Mindy B.
07/2019
5.0
kennels
  + -1 more
This is a wonderful Kennel!!!! We had family members recommend this kennel. They all raved about how awesome it is and I muse agree!!!! It was our first time boarding our dog, so we were pretty nervous. They took such amazing care of our sweet baby!!! I couldn't be more pleased! We will definitely use them again and I highly recommend them!!!!
Description of Work: Dog Boarding
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216
Mia L.
12/2017
1.0
kennels
  + -1 more
Awful. Do not recommend at all. Poorly run. Ownership is unnecessarily rude.
Description of Work: Boarded pet
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$65
Response from Horseshoe Country Kennels Inc
Hello [Member Name Removed], This is Jon with Horseshoe Country Kennels. The problem with your service was non pet related. After picking up your pet, you called me the next day and left a message on the phone to return your call. You were calling me to inquire why the bill was $65.00 for your pet's stay. I left a message on your phone stating that we charge a half day fee for the afternoon pick up slot and I mentioned that it was stated on our website. You returned my call and laid into me about the half day fee not being posted anywhere on our website and yes you were correct. We have been doing website update changes and failed to transfer the statement over to the new page. After further discussions about the money in question, I asked that in the future you choose a different kennel for your boarding needs. I said Thank you and Have a nice day. I immediately mailed you a $13.00 refund that should arrive 12/14/17
Ines M.
06/2014
5.0
kennels
  + -1 more
We have no complaints and have always a good experience with this kennel. The service is family-style and yet professional. They are reliable, clean and qualified to take care of big dogs like our's with ease and love.
Description of Work: We use this kennel whenever we needed dog care b/c we were going out of town. We have a very large dog and we liked that they provided the long runner for him to enter and exit at-will. They have social hour a couple of times a day and bathe him regularly. In the winter there is warmth provided on the floors to keep him comfortable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Duane H.
04/2013
5.0
kennels
  + -1 more
This is a small boarding facility; however, it has indoor/outdoor runs of various sizes and is air conditioned. We have a large male golden retriever so we utilize the large indoor/outdoor runs. The dogs are segregated so if you have a male that is not neutered, they can be let out by themselves for breaks and taking care of business in one of several fenced outdoor areas. The prices are very fair and affordable and the service is top notch. The dogs are well cared for and the facility and outdoor areas are kept clean. We have kept our dog at other kennels but have found this is the best in the area. We have used the Horseshoe Kountry many times over the years and they were recommended to us by our Vet. One day, we came to pickup our dog around closing time. We accidentally locked ourselves out of our SUV. Jon, the owner, and his wife stayed with us until a locksmith could come and unlock our car. They kept our dog inside in the cool while we waited. We appreciated that so much.
Description of Work: Dog Kennel/Boarding - We use Horseshoe Kountry Kennels for boarding our dog while we go on vacation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sarah M.
05/2012
5.0
kennels
  + -1 more
I used them for the first time and I was satisfied. He did not have an email.
Description of Work: I used Horseshoe Country Kennels Inc for dog sitting.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$24

    Contact information

    1250 John Wright Rd, Mount Juliet, TN 37122

    www.horseshoecountry.com

    Service hours

    Saturday:
    8:00 AM - 12:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Animal Boarding Kennels,
    Holiday Decorating

    FAQ

    Horseshoe Country Kennels Inc is currently rated 4.2 overall out of 5.

    Saturday: 8:00 AM - 12:30 PM

    Horseshoe Country Kennels Inc accepts the following forms of payment: MasterCard,Visa
    No, Horseshoe Country Kennels Inc does not offer free project estimates.
    No, Horseshoe Country Kennels Inc does not offer eco-friendly accreditations.
    No, Horseshoe Country Kennels Inc does not offer a senior discount.
    No, Horseshoe Country Kennels Inc does not offer emergency services.
    No, Horseshoe Country Kennels Inc does not offer warranties.
    Horseshoe Country Kennels Inc offers the following services: Pet boarding.

    Contact information

    1250 John Wright Rd, Mount Juliet, TN 37122

    www.horseshoecountry.com

    Service hours

    Saturday:
    8:00 AM - 12:30 PM