Armor Roofing

Very professional job, from start to finish. Did an excellent job of cleaning up after the job was finished.

Be home with they are roofing.  Watch out where they place their blue tarps.  They will recklessly throw them on bushes, gardens, security lights, statues.  Do not pay them until the job is completely done to your satisfaction.  When Armor gets their money, Armor is gone.

I was contacted by a rep in my neighborhood and offered a free estimate after the storm in May 2012.  He was very courteous and professional and offered to work with my insurance company to get me a new roof.  Everything went smoothly, and in about 2 weeks, the crew was scheduled to come do the work on my house.  I worked directly with Connor for the majority of the process, who was very helpful in advice regarding style and color of my new roof and accommodating when I changed my mind about the color.  The date of installation was rescheduled once, which was attributed to the color change (even though I asked for the change the morning after the original decision was made).  I upgraded to architectural shingles and installed a ridge vent, which I was told would cost about $500 more than what insurance would cover.  The crew arrived promptly at 6:30 am on the day of the installation, and by the time I left for work at 7:00 am, the majority of my old roof had been removed.  When I got home at 5:00 pm, the crew was almost finished.  The cleaned up the yard and left at about 7:00 pm.  I paid the original invoice as soon as it was received, thinking that the transaction was finished.  Connor called me later saying that the crew had replaced some boards on my roof that he didn't know about, and that I owed about $200 more.  He met me at work to pick up the check, which I appreciated.  I was told at the beginning that there was a 30 year warranty on the roof, and that I would receive information about this after the roof was installed and payment was complete.  I was told the warranty package would arrive by mail.  After several weeks with no word, I spoke with Connor again, who assured me that the customer service department would mail it out right away.  Again, a few weeks later, I still had not received the package.  I emailed him again about a month ago, and I have yet to receive a reply.  The finished product looks very nice, with the exception of a few dents around the chimney flashing.  I was planning to use this company again to replace my gutters and possible my siding, but as they have not provided the warranty that they initially promised, I probably will not.

see above

Update 6/13/12:

This has been a terrible repair experience.  Please don't use this company.