I forgot to write a review for Rick when he came out to fix my dishwasher this summer, but I just needed to call him again about a different issue and he told me what to do myself to take care of it. This guy has saved me so much money! The first time, he came out to the house I had just purchased "as is" because the dishwasher didn't drain. The very first thing he said was "well, a lot of people replace a broken garbage disposal and forget to knock out the drain lug before the hook up the hose from the dishwasher . . . . yep . . . . that's it" and he was done in 10 minutes! He only charged me $65 to come out and do that since it was such an easy job, but the point is he knew what to look at and I went from having no dishwasher to having a working dishwasher. What a deal! This time, I called him because I had to move the dishwasher to remove a stubborn kitten who freaked out when we brought him home and ran underneath to hide. He didn't know what food or water were yet, so we had to extract him. When I cleaned that area out later on and pushed the dishwasher back in, I noticed the supply line was dripping both under the sink and also under the dishwasher. I cut the valves because I didn't want a flood. I called Rick because I figured it would be less than $200 to get the copper tubing cut and re-flared or whatever, but he did me one better. He told me to remove the copper tubing, go to a hardware store and get a stainless-steel braided water supply line, and that I could screw it on myself with a wrench. I asked him about removing the other copper supply line that goes to the fridge, which is rusting out so we don't want to feed water into it any more until we replace it (and we'll never hook water up to a fridge again, the #1 cause of residential flooding), and Rick said the hardware store would have a cap fitting that we could use to close off where that copper tubing came off the cold supply line under the sink. What an awesome guy! If we need something done again, I'm calling Rick. He clearly knows his trade, and he's more interested in helping people than anything else. He's very easy to talk to, returns calls pretty quick, and he'll genuinely look out for you. I can't give him a high enough recommendation.