I installed an opener on my double garage door and it was not great. The top panel of the door flexed a scary amount when closing. I figured the spring was shot or something. Wisely I contacted Aaron's. Joe came out to take a look and immediately realized I had installed the opener bracket too high on the door and that the brace was too low. Long story short, he was there 5 minutes, told me what I had done wrong, took pity on me, and charged me nothing for the advice. Great experience.