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Chimney Quest

Founded 1945 • With Angi since January 2014

5.0

(11) Verified Reviews

Business Details

Phone Number

Address

1915 Hwy 12 S

Middle Tennessee, TN 37015

Description

We have been in business since 1945 when my late father started the company. It is the mission of Chimney Quest to provide customer service, restoration and products so superior that we will remain the standard by which all our competitors will have to measure themselves. We will do this by

Verified Reviews

A few reviews for this pro...
Dustin S.
3.0
03/29/2018
The lady I spoke with was very friendly. I guess this company must stay very busy and I will assume does great work because I've certainly tried, but still haven't gotten them to contact me.
Description of Work
I've attempted to contact this company multiple times beginning with my initial email on 2/11 through Angie's list. I've spoke with a lady on the phone twice that said I would get a call to schedule an estimate, but to date has never happened.
Category
chimney repair
K M P.
5.0
07/30/2017
Fireplace inspection and cleaning scheduled quickly and arrived promptly on time. Chose Chimney Quest for best price quoted for cleaning. Found cracks in ceramic plates and gave quote to replace. Needed to order plates and scheduled date and time for replacement. Day of repair did not arrive on time; however did call to report they were unavoidably detained on last job and gave window of time of arrival. Replaced ceramic plates with steel plates. Worked quickly and efficiently and cleaned up well. Gave discount on dryer vent cleaning. Will use again for fireplace/chimney work and dryer vent cleaning.
Description of Work
Fireplace inspection and repair, and dryer vent cleaning
Category
chimney sweep, chimney repair
Tiffany T.
5.0
06/03/2017
They made an appointment then had to cancel last minute. I was frustrated but not upset as things so happen and I was in a time crunch due to selling my home. They made it up by coming on the weekend and offering a discount on their service. I will definitely use them again!!
Description of Work
Needed a flu and cap replaced.
Category
chimney repair
Laura M.
5.0
05/19/2017
I can't say enough good things about these folks. I had an extensive job, involving 4 chimneys, and mortar repair on a large home. These folks were able to pinpoint (and document through photos) the problems, which went beyond just the chimneys. I also had issues with cracks in my mortar and roof tucks. These guys were conscientious and professional, and obviously cared about the client's home. But the most impressive thing is that they are problem solvers and can do lots of things, which you don't always find these days. They were able to look for and fix a leak that had plagued me for several years, despite multiple calls to the roofer. Excellent service and work.
Description of Work
Chimney repair; masonry; roof repair; leaks.
Category
masonry, roofing, chimney caps, chimney repair
Ryan G.
5.0
01/23/2017
very professional and cleaned up after himself. He did a thourough inspection.
Description of Work
cleaned chimney
Category
chimney sweep
Janie G.
5.0
12/26/2016
They rebuilt our crown, replaced the chimney cap, sandblasted the mold off the brick and totally cleaned out the inside of the chimney. It looks sparkling now!
Description of Work
Our chimney had a large birds nest blocking the flue, plus water leaking down the back due to a worn cracked crown around top of chimney.
Category
chimney sweep, chimney caps, chimney repair
John C.
5.0
12/19/2016
They were great. They are very competent and very reasonably priced.
Description of Work
They inspected my 3 chimneys.
Category
chimney repair
Elaine P.
5.0
12/06/2016
Great! Very nice, honest & courteous folks! I would use them again & recommend them!
Description of Work
We had our chimney flue reattached after having a new roof installed.
Category
chimney caps, chimney repair
Jessy K.
5.0
09/29/2016
Wonderful people. I'm a people person and have strong feeling about the way sales & trade persons should treat their customers. They were very happy, cordial and kind. I would do any other business with them in a heartbeat. They did everything as promised and completely fixed our leak at way less than other companies quoted us.
Description of Work
New cap, pressure washed & sealed with waterproof membrane.
Category
chimney sweep, chimney caps, chimney repair
Akerho O.
5.0
07/03/2016
John weeks from Chimney Quest was phenomenal! I received the referral for Chimney Quest from roofers working on our recently purchased home after sharing with them the estimate I got from another chimney repair company. The service was almost half the price of the other estimate from the leading Chimney repair company in Nashville. John and his team showed up when they said they would, did the work they quoted us for, and were very responsive throughout the process. He laid out all of the options for me and provided his opinion on the best course of action (which surprisingly was the least expensive). I can't thank John enough for working so well with me and my family. It was a pleasure working with him and his team. If I or anyone I know ever needs work to be done on their chimney I will not hesitate to refer them to Chimney Quest.
Description of Work
Installed Steel Forms, Poured concrete to create new chimney crowns, tuck point top rows of bricks on the chimney,
Category
chimney repair
Jeffrey M.
5.0
02/03/2016
John Weaks has an excellent team and got my job down almost a month before the competition would have been able to, which was critical because the broken crown was resulting in interior flooding during heavy rainstorms. The office seemed a little overworked; after my initial contact by phone I was sent an estimate and told it could be done the following week if I signed on within the next day. I did, having already received other quotes that were essentially the same but much later in start time. A week later, I received a call that they were going to come out for an estimate. Informing them they had already given me an estimate, it turned out they were overbooked and couldn't get to me for another week, but came out just to evaluate that the estimate provided based on my description of the job was accurate, which it was. Speaking to one of the servicemen, they were working in excess of 12 hours a day due to the holiday season and severe rainstorms we'd been having, so I think it's likely the office was just overwhelmed. That said, the work was fine quality; I had it inspected by a third-party afterwards during the course of a roof inspection and they verified everything was done well.
Description of Work
Full crown replacement; redid flashing, sealant, moss-removal/power washing.
Category
chimney repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Chimney, sweeps, cleaning, chimney caps, brick, block, stone work. Chimneys built from ground up. chimneys relined. Waterproofing of basements, crawlspace & foundation repairs.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Chimney Quest

    How is Chimney Quest overall rated?

    Chimney Quest is currently rated 5 overall out of 5.

    What days are Chimney Quest open?

    Chimney Quest is open:

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 12:00 PM

    What payment options does Chimney Quest provide

    Chimney Quest accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Chimney Quest offer free estimates?

    Yes, Chimney Quest offers free project estimates.

    Does Chimney Quest offer eco-friendly accreditations?

    Yes, Chimney Quest offers eco-friendly accreditations.

    Does Chimney Quest offer a senior discount?

    Yes, Chimney Quest offers a 10% senior discount.

    Does Chimney Quest offer emergency services?

    Yes, Chimney Quest offers emergency services.

    Are warranties offered by Chimney Quest?

    Yes, Chimney Quest offers warranties.

    What services does Chimney Quest offer?

    Chimney Quest offers the following services: Chimney, sweeps, cleaning, chimney caps, brick, block, stone work. Chimneys built from ground up. chimneys relined. Waterproofing of basements, crawlspace & foundation repairs.