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Terminix - Memphis -Termite & Pest Control

Founded 1927 • With Angi since August 2006

4.6

(225) Verified Reviews

Business Details

Phone Number

Address

685 S Cox St

Memphis, TN 38104

Description

When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can

Verified Reviews

A few reviews for this pro...
DORIS G.
5.0
08/07/2017
I have an annual contract for service. They explained the chemicals used and services provided.
Description of Work
Inspection/Pest control treatment
Category
pest control

Service Provider Response

Thank you for sharing your Terminix experience! Please do not hesitate to contact us should you need additional assistance at 1.844.251.2164. Thank you!
DORIS G.
5.0
08/07/2017
I'm on an annual contract with them.
Description of Work
They did an inspection.
Category
pest control

Service Provider Response

Thank you for taking the time to review your recent Terminix experience. Please do not hesitate to contact us if you have any questions or need further assistance. Thank you. -Lisa O.
Andrea B.
5.0
06/16/2017
The price seems a little high. We are still using them.
Description of Work
They do our pest control.
Category
pest control
Andrea B.
5.0
06/16/2017
They were good. If I didn't like them, we would not be using them. They are good about letting me know when they are coming and when they will be here.
Description of Work
They did our pest control.
Category
pest control
Joseph P.
3.0
12/17/2015
They had to come back out. It is a quarterly thing. They come out about every 3 months. Their termite is okay, but they need to step up their pest control. They are not good about coming back unless you call. I pay for a year. I think they are overpriced for the work that they do. If someone asked me about using Terminix I would tell them to look around. In the future I will use them for termite service, but I don't think I will use them for pest control.
Description of Work
I have both their termite and their pest control.
Category
pest control
Tiffanee H.
5.0
04/21/2015
I have been Terminx for about six years. I know the guy that comes. They are always on time and always call ahead of time. They are in and out.
Description of Work
I use Terminix for pest control.
Category
pest control
Brian K.
5.0
07/08/2014
Tripp showed up right on time at 9 AM on a Saturday morning and explained what he planned to do first which was inspect for termite activty. We had not seen anything but part of the annual contract stipulates that there can't be any pre-existing termite activity. This was completed quickly and then he started applying a completely odorless pesticide in spot areas on the house interior. He then used a different product on the exterior....in the rain while it was almost 90 degress outside. He also used the product in the storage area off the carport and in the back yard where there is a tool shed. He explained everything he'd done when he was finished, after spending almost two hours at our home, and, to allow a week before calling in the event of any new insect activty to allow the products to work. We couldn't be happier and Tripp couldn't have been nicer, or more professional.
Description of Work
Inspect for termite activity and treat property for pests.
Category
pest control
BERTHA G.
4.0
05/30/2014
They come when they said they were coming. They gave you a phone call to tell you that they are coming and set up an appointment. They follow through on the appointed time.
Description of Work
We use Terminix Collierville. They have a contract with us and we use them on a contractual basis. They charge $200 every three months.
Category
pest control
Rafal K.
1.0
05/23/2014
Recently bought a house which passed termite inspection on purchase without a problem. When I called Terminix upon having ownership of the house, they took my name, address, phone, and stated the termite annual contract was good for another 8 months, they will sent me renewal notice when the time comes. I was pleased with that. When we called Terminix to come inspect the house about 6 months after taking ownership of the house, the inspector showed up, surveyed that there is no obvious damage, but termites are in the area. When I inquired about treatment, he stated that they would be happy to do it, but the contract expired. They could not trace my phone calls and Terminix inspector could not verify any of this - even when I had paperwork of previous contract. My conclusion was that Terminix is scamming new homeowners with this approach. By simply allowing previous owners policy to expire and having us take a new contract, they are getting rid of their own liability for previous contract. This is dishonest and unethical. DO NOT USE SUPPORT SUCH SCANDALOUS BEHAVIOR.
Description of Work
Inspect the house for termites.
Category
pest control
Johnny J.
5.0
04/21/2014
Very satisfied with service and payment options.
Description of Work
Inspected in & under house for termites, treated under house, installed anti-termite plugs throughout yard.
Category
pest control
Jean N.
2.0
01/11/2014
Had numerous problems over the years with rats in the attic. Finally, last fall our excellent new technician said that we had a major problem and that he wanted a supervisor to check things out. This individual recommended that we add the company's new type of insulation in the attic for $1,200.00 AND add some kind of flashing under the gutters for $3,000.00. We decided to start with the insulation, and discussed with the individual just what would take place. He promised the following: to clean the attic of all previous pest droppings, to keep the pot lights open from the insulation, to repair the vertical insulation that had fallen down on the vaulted den ceiling area, and to move items that were in the way...spray the open boards area...and replace those items. Much of what was promised was NOT done, and our subsequent complaints were apparently of little concern to those with whom we spoke. No apologies were ever offered, no discount given for the hassle. The young men who did the work were very nice, but had apparently been given no instructions from the fellow who made all the promises. After the work was completed, the installers left no bill. About 4-5 days later we received an "urgent" call from the supervisor demanding a bill payment. Replied that we had not received the bill, and paid it the next day.( The following day a bill arrived from Terminex headquarters)
Description of Work
Blew insulation in the attic
Category
pest control
Patricia G.
5.0
01/09/2014
They always do a good job and have been servicing the house for years now. I would recommend them.
Description of Work
They did exterior general pest conrtol.
Category
pest control
Angela P.
5.0
12/03/2013
They are great and I would give them high marks. They are available whenever we need them.
Description of Work
I have a 1 year contract with them for interior and exterior pest control. They did a treatment for me at that time.
Category
pest control
Anne H.
5.0
09/08/2013
We have a pest control service contract and can call anytime we have a problems. The service technician showed up the very next day. They always resolve the problem immediately to our complete satisfaction. I highly recommend.
Description of Work
Pest control, sprayed for spiders and scorpions
Category
pest control
JENNIFER J.
5.0
07/22/2013
As always, very professional and courteous. On time, check with us to make sure everything is ok and to see if we have any special requests. Always make sure we know to call for a no-cost re-treatment if necessary (we have never needed).
Description of Work
Quarterly spray
Category
pest control, lawn treatment
Ian R.
5.0
07/08/2013
My experience was pretty much aligned with what is on the site. They had a very good response time. There was a high level of satisfaction.
Description of Work
Terminix was used for pest control.
Category
pest control
Billy C.
1.0
07/01/2013
Signed up to get pest control service in May 2013 and after three reschedules, I decided to cancel and go with a different provider. Price seemed fair and they are quick to take your booking/payment information over the phone. After that, though, you are kind of in the dark. I never received a phone call from the local office saying they would be late or even miss the appointment. I had to call every time the following day to get a reschedule. On the third try for the initial appointment, I called the morning of only to be told they had to reschedule for five days later. Finally just gave up and got no hassle from the customer service agent I cancelled my account with. They actually seemed kind of nonchalant about my business from the start, so it was no surprise.
Description of Work
Quarterly pest control/termite service.
Category
pest control
BERTHA G.
4.0
06/13/2013
I am not sure with Terminix Collierville yet because I’m just starting to use them. They do a great job.
Description of Work
I used Terminix Collierville for termite control services.
Category
pest control
Renee F.
5.0
06/05/2013
They have been very good for the year we have been using them. It's expected to see some roaches once in awhile in the south, but Terminix responds to our calls very quickly to handle the problem.
Description of Work
Terminix comes in quarterly for pest control for roaches and spiders both inside and outside our home. We saw some roaches in our kitchen and they came out the next day to spray our home.
Category
pest control
Sean L.
5.0
05/09/2013
I don't have any termites so I guess that's good. Their staff was good.
Description of Work
I have a termite contract with Terminix.
Category
pest control
Patricia D.
5.0
05/07/2013
Overall, it was great! They took care of the problem right away. They were very efficient and professional throughout the service.
Description of Work
They sprayed my entire home inside and out for termites.
Category
pest control
Linda H.
5.0
01/29/2013
I was very happy with Terminx for helping me get rid of all of my bugs(includinh the cockroaches) I hope to be able to hire them again in the future.
Description of Work
Finally getting rid of all of my bugs.
Category
pest control
Amie R.
5.0
01/14/2013
I used them for a while. I discontinued the service because I did not need them anymore. However, they were always very timely, sometimes early, and polite. They went beyond their call of duty.
Description of Work
They mainly took care of a rat problem I had.
Category
pest control
Richard C.
5.0
12/20/2012
They arrived on time and treated the outside of the house for bugs. Very professional and described the process they were doing.
Description of Work
Hired Teminix to maintain a level of protection in the house from bugs.
Category
pest control
Patricia C.
4.0
07/23/2012
We prefer not to disclose the amount that we spent on their services. They’re fine and we would recommend them.
Description of Work
We use Terminix for pest control services. We’re on an annual contract with them and they check for termites.
Category
pest control

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa
    Senior Discount
    Ask for Details
    Warranties
    Yes

    Services Offered

    Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Terminix - Memphis -Termite & Pest Control

    How is Terminix - Memphis -Termite & Pest Control overall rated?

    Terminix - Memphis -Termite & Pest Control is currently rated 4.6 overall out of 5.

    What days are Terminix - Memphis -Termite & Pest Control open?

    Terminix - Memphis -Termite & Pest Control is open:

    Sunday: 7:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    What payment options does Terminix - Memphis -Termite & Pest Control provide

    Terminix - Memphis -Termite & Pest Control accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

    Does Terminix - Memphis -Termite & Pest Control offer free estimates?

    Yes, Terminix - Memphis -Termite & Pest Control offers free project estimates.

    Does Terminix - Memphis -Termite & Pest Control offer eco-friendly accreditations?

    No, Terminix - Memphis -Termite & Pest Control does not offer eco-friendly accreditations.

    Does Terminix - Memphis -Termite & Pest Control offer a senior discount?

    No, Terminix - Memphis -Termite & Pest Control does not offer a senior discount.

    Are warranties offered by Terminix - Memphis -Termite & Pest Control?

    Yes, Terminix - Memphis -Termite & Pest Control offers warranties.

    What services does Terminix - Memphis -Termite & Pest Control offer?

    Terminix - Memphis -Termite & Pest Control offers the following services: Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.