ROOTER MAN PLUMBING
About us
Locally owned National Franchise, Family Owned and Operated, since 1991
Business highlights
Services we offer
Full service plumbing, drains, gas pipe air tests, hydro-jetting, leak detection. Repair & replacement of water and sewage lines. Water heater repair/replacement. Smoke testing for odor causing leaks, septic tank and grease trap pumping, video line inspections
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 4% | ||
| 4% | ||
| 6% |
"Sorry, but the gas line it disconnected from the water heater and pressurized to county code enforcement requirement for their inspection which pressure tests the gas line for leaks, your air test was approved after inspection and is not the cause of the appliance failure"
I had bought 3 toilets that the wife and I had wanted and broke 1 trying to reinstall the toilet after the flooring had been replaced at which time I realized I needed help reinstalling them. the gentleman that came out had his hands full because the toilets weighed so much, but he got both toilets installed in 2 hours. He kept his demeanor through out the entire job in spite of getting of cut on the finger moving the toilets around.
I will need a 3rd toilet installed after getting the one that was broken by me during install repaired and I will use this company.
Overall, very unprofessional company. Technician forgot to drain all of the water out of toilet and when carrying through hallway water gushed onto laminate flooring. I had to run and grab towels and rags to soak up water before laminate ruined, on my hands and knees mopping up water with this technician.
When job completed: toilet bottom obviously not level/flush with tile floor. I questioned this, and technician said this was OK, something about it is because it is a tile floor. (???) Found out later that day, when sitting on it, toilet rocked and tilted, unsteady. I searched on internet and found remedy (?) and completed myself by buying shims at Home Depot, and putting on the back of toilet base , myself. Now have ugly grey plastic shims sticking out of the back of my toilet, and it still slightly rocks - not firmly steady.
Next day coincidentally, hot water heater broke. Called same company as I thought might be related to water cut off during toilet repair. They said no but came out next day 1 1/2 hrs later than scheduled and technician said ( this is a 2 -man job - will have to schedule tomorrow). Since I took off work and hoped job would be done that day, now faced with having to take more time off, I requested earliest time possible. he promised 8:30.Next day didn't show up , I called, receptionist said " we called , you didn't answer". I decided to just cancel this company and called another company in town that came out that night and fixed my problem. Very unsatisfied with this company.
.Licensing
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