Redeemers Group

Foundation Repair, Basement Waterproofing, Concrete Leveling,

About us

Our specialists will evaluate your homes problem and propose a solution at no cost to you. We accept various forms of payment including financing. Find us on Facebookfor a coupon for your project. We invite you to visit our website www.redeemersgroup.com to see case studies of projects like yours, and to view additional independent reviews from our clients. We offer a transferable warranty, which means if you sell your home, the warranty transfers to the new owner. Additionally, we are part of the Basement Systems and Supportworks national dealer networks.

Business highlights

17 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Emergency Services Offered

Services we offer

Crawl Space Repair & Encapsulation, Foundation Repair, Basement Waterproofing, Mold Remediation, Exterior Drainage Solutions, Concrete Leveling

Services we don't offer

Roofing, Pressure Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.696 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 96 reviews

Steve K.
08/2024
5.0
mudjacking, foundation repair
  + 0 more
Everything went great, work was done as promised
Description of Work: Concrete Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
08/2024
5.0
basement waterproofing
  + -1 more
Efficient. Friendly. Cleaned up well. We will use them for another project.
Description of Work: Basement Waterproofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Redeemers Group
Thank you for your feedback! We appreciate you choosing Redeemers Group to help you with your home repair needs!

Mary Y.
08/2022
5.0
foundation repair
  + -1 more
Really well! They gave us our best quote, did the work professionally and solved our issue
Description of Work: Pilers for foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Redeemers Group
Thank you so much for your kind words!

Sandy C.
02/2021
5.0
insulation, foundation repair
  + 0 more
Prompt and professional service, the crew were very friendly and polite, they completed the work as contracted in less than 4 hours. We had 3 beams and 9 jacks installed. They were careful to protect our hardwood floors and cleaned after installation. Our only criticism is the crew were not wearing masks and our door was frequently left open.
Description of Work: Floor jacks installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you [Member Name Removed] for the review! We appreciate your candor and we will pass this feedback to our crew leaders to ensure we are improving our service and safety.

Sharon R.
01/2021
5.0
basement waterproofing
  + -1 more
Excellent crew! Kyle and Chet were professional, courteous and they answered all my questions. They explained everything as the project progressed. I highly recommend Redeemers Group!!
Description of Work: Crawl space encapsulation
Rating CategoryRating out of 5
Yes, I recommend this pro

John P.
01/2021
5.0
mudjacking
  + -1 more
Fantastic. Redeemer filled all of the voids under the entire driveway - literally at least 1/3 of the driveway had zero support underneath it because the ground had washed away. The Whole driveway is now level and all the cracks are repaired.
Description of Work: There was serious erosion under the driveway of a home I just bought, and part of it collapsed into the hole.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Derek N.
01/2021
5.0
insulation, basement waterproofing
  + 0 more
This solved a huge issue in our newly purchased home. The crawl space was dank and humid and this seeped into the home, creating an uncomfortable and unpleasant high humidity environment in the house. Redeemers came out, talked through the best solution for our home, and scheduled the service. When install came, they were super professional, hard working and on time. The finished product is outstanding and has lowered our in house humidity by almost 20%. Highly recommend this team and company!!!
Description of Work: Crawl space encapsulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
[Member Name Removed], thank you again for taking the time for such kind feedback. We are so honored by your recommendation, and glad to have been able to help! If you know of anyone else who could use our services, please send them our way: we'll send you a gift, and get them a discount: https://www.redeemersgroup.com/refer.html

Edna S.
11/2020
5.0
basement waterproofing
  + -1 more
This is my second time to use Redeemers group for this problem. The first one worked so well I went with the again. They are efficient and explained everything I needed to know before they left.
Description of Work: I had water coming in through the walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina M.
11/2020
5.0
mudjacking, foundation repair
  + 0 more
The crews were AWESOME! The first crew Jet & Jed, explained and invited us to watch the whole pillars installation! That was freaking Amazing! The second crew Aaron, Venny, & Tristian also explained the Poly process and I was able to see the cracks actually close right before my eyes! That was also Freaking Amazing! When I tell you these guys knew their stuff, these guys knew their STUFF! All were VERY FRIENDLY and easy to talk to! Finally, if you need any foundation work done, these men at Redeemers are the ones to do a ⭐️⭐️⭐️⭐️⭐️ job! Happy Customer, Regina
Description of Work: We had pillars installed and poly to stabIlize foundation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
WOW! Thank you so so much for taking the time to tell us about your experience with us. It makes a HUGE impact on what we do, and I know the guys on your jobs loved hearing they made a difference for you :) If you recommend anyone else to us, remember you can use our Spread the Love Referral to ensure they get a discount (and you get something as well!) https://www.redeemersgroup.com/refer.html

Larry H.
11/2020
5.0
mudjacking, foundation repair
  + 0 more
I want to rave about the work Redeemer's Group did on my home. I have seen many work groups in my 31 years in the military and my 50 years career in mental health. Redeemers work groups are among the best I have witnessed. Three different teams worked on my house and they all did extremely well. They arrived on time, worked efficiently, and left the area clean. I obtained quotes from four different companies for my repair project before I had the work done by Redeemers. I encourage everyone having foundation issues to call Redeemers to do the work. Dr Larry P Henderson, Col (ret) USA
Description of Work: Log home basement walls reinforced and front porch leveled and cracks repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Redeemers Group
Dr. [Member Name Removed], you are too kind! Thank you for the awesome review! Thank you also for your service, I hope you had a relaxing Veteran's Day. If you recommend anyone else to us, remember you can use our Spread the Love Referral to ensure they get a discount (and you get something as well!) https://www.redeemersgroup.com/refer.html

Charlene W.
10/2020
5.0
basement waterproofing, foundation repair
  + 0 more
Everyone from the salesman to the workers were really great to deal with. Our home got moved up to an earlier appointment time due to our situation being much worse than previously thought by us. The workers were polite, worked hard, always early to arrive ahead of scheduled time, stuck with it until done. Absolutely would hire this company again!!! Customer service at the top level also. Other companies could learn a LOT from this company about customer service, type of employees to hire, quality of work done. They are simply put OUTSTANDING!!! I dont give rave reviews unless earned. They earned it hands down!! Thank God they are in business!
Description of Work: House foundation incapsulated, house floor joists,house sill plate replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you so much for the kind review. We are thrilled to have made such a difference for you! Please don't forget our referral program. it's unlimited and we LOVE it! We think you will too ;) https://www.redeemersgroup.com/refer.html

Julie W.
10/2020
5.0
basement waterproofing, foundation repair
  + 0 more
The Redeemers Group construction team was on time, pleasant, worked hard, and completed the project a day earlier than promised. The Foundation repair was well done. The encapsulation made the crawl space clean, dehumidified, and safe. We were impressed by the company's professionalism and attention to detail.
Description of Work: Foundation repair and Crawl Space Encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
[Member Name Removed], thank you so much for your feedback. We are thrilled to know we were able to get the job completed in a way that made you happy! We wanted to be sure you knew about our referral program. It's unlimited, and for each person you send our way, we'll send you a gift! Be sure to check it out: https://www.redeemersgroup.com/refer.html Thank you again for your feedback :)

Christopher D.
08/2019
5.0
foundation repair
  + -1 more
Redeemers Group was prompt, courteous, and professional all around. I called regarding cracked bricks on the outside of our home, concerning for a foundation issue. Scheduling was easy. They called the day before to confirm the appointment and who would show up to our house. The day of inspection Jay called 15 minutes before arrival, and arrived exactly on schedule. He and a colleague (Kirk) were courteous and professional. They even took their shoes off in the house, which my wife loved. They visually inspected the area of concern, and performed professional measurements using a leveled tripod laser. Jay and Kirk determined the crack was due to construction and we had no current foundation problem. They provided advice for keeping water away from our home, and for monitoring the foundation over time. The company also sent a detailed foundation package in the mail so I could read on the topic before the inspection. Overall fantastic experience and I would recommend to those in need of a foundation inspection or repair estimate.
Description of Work: Foundation Inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you so much for this review, Mr.[Member Name Removed]!!! We are so happy that you had such a redefining experience with us and that we could give you peace of mind regarding your foundation!! We know that foundation problems can be scary, so peace of mind means everything to homeowners! Please let us know if we can be of any assistance in the future!

Elizabeth B.
11/2018
5.0
foundation repair
  + -1 more
The workers were very professional. They took time to explain what they were doing. Had me come out and watch when the house was lifted to see the change. They cleaned up after themselves. They were conscientious about my pets and making sure they closed my gates. I am very pleased with their work.
Description of Work: Pillars installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Bonnie T.
10/2018
5.0
pressure washing, mudjacking, foundation repair
  + 1 more
Shane and Courtney did an excellent job. Our patio had a lot of cracks and some real major ones. It looks great and will look that way for many years to come. Thanks guys. 👍
Description of Work: Leveling the concrete patio around our pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you very much for sharing your experience! We truly do appreciate that you took the time to share your experience :)

Alyssa M.
10/2018
5.0
foundation repair
  + -1 more
Wonderful. The crew was amazing, fast and quiet. Very punctual and polite. Explained the process well. Overall it was a great experience.
Description of Work: Crawl space foundation repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
We are so happy to hear that it was a great experience! Thank you thank you for sharing this!

EUGENE S.
08/2018
5.0
basement waterproofing, mudjacking, foundation repair
  + 1 more
The team of three was on time...actually a little early! Dylan, Charlie, and Louis introduced themselves and shook my hand. Dylan then reviewed with me the work that was to be done and asked me if there were any questions. Then, they got to work. They were very respectful of the property and very careful when traversing the house to the basement. The guys worked very efficiently together. I easily discerned that they had done this many times before as they worked so well together. After completion of the work, we did a walk through to be certain that I was completely satisfied. The basement looked entirely different and unquestionably for the better! I was very happy with the work performed and with the communication from the installers at the job site. The Redeemers Group Co. home office also communicated well with me prior to the installation; I had a direct contact person and telephone number in case I had any questions prior to the work being done...this is a definite plus! I will certainly have them return to completely finish out the basement when I am ready. I recommend Redeemers Group without reservation.
Description of Work: partially finishing out the basement with wall insulation; water proofing and de-humidifier installation in the basement; sealed 2 cracks in the driveway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,495

Response from Redeemers Group
Fantastic fantastic fantastic! Dylan's crew is a great group of guys who truly care, and we are so glad that that was visable for you. It's what we hope to accomplish with every project. Sincere thanks for sharing your feedback!

Andy W.
07/2018
5.0
foundation repair
  + -1 more
Fantastic Philip King and his crew were outstanding
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Redeemers Group
Thank you for sharing! We appreciate your feedback so much! High five!

Deborah A.
06/2018
4.0
foundation repair
  + -1 more
At this time it appears to have leveled the foundation. The workers were late for the appointment and left a hole in the carpet. The workers drilled holes under the carpet in all rooms except one. The workers were nice but it would've been better if I was asked about putting the hole in the carpet before it was actually done.
Description of Work: level foundation

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you for your feedback! It definitely helps us grow!

Paul P.
05/2018
5.0
foundation repair
  + -1 more
Excellent! Although the guys showed up a day earlier than expected due to equipment issues and my wife noticing that equipment was left around after the first day of work like kids leaving toys around the house when being called in for dinner, which could've been attributed to the heavy rain that came to the area, I was very pleased with the job and results. Phillip, the team lead, Danny, Sam and Taylor acted very professional and completed the job ahead of schedule. All seemed to be great guys and and who cared about doing a good job and all took time to answer questions I had while they were working. Nice job on the cleanup too.
Description of Work: Foundation repair with push piers, smart Jack joist support and cleanspace liner with smart drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200,000

Response from Redeemers Group
Thank you for sharing your thoughts! It is very helpful!

Terry O.
04/2018
5.0
foundation repair
  + -1 more
Repair on piers was first class. Wonderful courteous and professional crew. Haven’t done poly yet. Communication from office started off good but got more difficult after my job was delayed by your company. The disruption of the household and trying to reschedule our lives after we agreed on a firm date was frustrating.
Description of Work: Piers on slab and poly foam

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from Redeemers Group
Thank you for sharing your honest feedback! We know these are big repairs that are stressful and disruptive. We will share with our team the opportunity to make it smoother!

Mills H.
04/2018
5.0
basement waterproofing
  + -1 more
Project went great. Phillip King and Jamaal are the ones that installed our system and they were extremely professional and knowledgeable about everything. Not only did they do a great job, but they also took the leftover dirt and filled up the potholes in my yard! These guys are great and their waterproofing system is way better/cheaper than having to dig up your yard and put an underground liner on your house. A+ A+ A+
Description of Work: Installed waterproofing drainage system for our basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Redeemers Group
High Five! Thank you for sharing this! Love that our team went the extra mile; they certainly look for opportunities to do so! Please let us know if we can be of assistance in the future!

Mitchell V.
03/2018
5.0
foundation repair
  + -1 more
It went great crew was great always let you no what was going on,and cleaned up very nicely
Description of Work: House lifted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Redeemers Group
Thank you for chiming in! Please let us know if you need us!

Seth B.
03/2018
5.0
insulation, basement waterproofing
  + 0 more
Great they installed a sump pump and matting which would take care of of all the water and moisture I had under my house
Description of Work: Water in crawspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Redeemers Group
We are glad you were pleased with your experience! Thank you for sharing that!

Andrew B.
03/2018
1.0
foundation repair
  + -1 more
The salesperson from Redeemers (Chris Perez) sold the work that would be performed as able to solve several problems with my house. He told me they would be using levels and sensors to level the floor in the middle of my house as they raised their jacks and braced the foundation. He also said they would correct the tilt of the back wall by leveling it to the position it was originally in when the house was constructed. He assured me the extra cost Redeemers charged in excess of the competition was due to their superior technology and how they could level the house and the competition could not. After the foreman had already begun work, he explained to me that they did not guarantee any lift and they didn’t guarantee any improvement - only that it wouldn’t get any worse. He then tried to sell me on much more extensive work than was quoted. Upon completing the work, the yard was all torn up and they had tracked mud around and in my house. I do not recommend anyone hire this company as they seem to operate a “bait and switch” scheme.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$13,000

Response from Redeemers Group
Thanks for speaking up. We absolutely do not want anyone walking away from their experience feeling the way that you do, and we wish there was a way to change that. I would like to take the time to address some things mentioned. When we do a structural repair, we are very up front on what we are doing. Everything on our website, our materials, our proposals, our contract, our Customer Advocate that calls throughout the process, the video that is sent to each customer before installation that explains what to expect, and then the Foreman of the project all communicate the same exact thing: What we guarantee and warranty is stabilization. What we hope for is lift. Any company that presents themselves that they guarantee lift to level is simply not telling the truth. When a home has spent years settling, we cannot know how it will respond, and "making it the way it was when it was built" is not possible. There are many projects that we are able to achieve lift to level, and others where it would cause more damage to the home to continue to try and lift it. There would never be a scenario where there would be a bait and switch on that scenario. We have purposely built in so many checkpoints that are in writing, verbal, by video, etc, that even if there was human error on one part of it, there would be many other checkpoints along the way. We also send every customer a video 10 days prior to installation reminding them of what to expect on the day of installation. It specifically addresses what the possibilities are when heavy equipment is driven on the yard, especially during a rainy season. Our Customer Care Advocate makes sure that each customer has both received and viewed that video. I've outlined these steps for this reason- we care very much and are very committed to everyone involved being on the same page, to make sure expectations are what they should be, and to be very transparent.

Contact information

3955 Whitebrook Dr, Memphis, TN 38118

http://www.redeemersgroup.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18603
Trade License Locale
MS
Trade License Authority
Mississippi State Board of Contractors
Trade License Expiration
06/21/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Concrete Leveling,
Insulation,
Pressure Washing

FAQ

Redeemers Group is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Redeemers Group accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Redeemers Group offers free project estimates.
No, Redeemers Group does not offer eco-friendly accreditations.
No, Redeemers Group does not offer a senior discount.
Yes, Redeemers Group offers emergency services.
Yes, Redeemers Group offers warranties.
Redeemers Group offers the following services: Crawl Space Repair & Encapsulation, Foundation Repair, Basement Waterproofing, Mold Remediation, Exterior Drainage Solutions, Concrete Leveling
Roofing, Pressure Washing

Contact information

3955 Whitebrook Dr, Memphis, TN 38118

http://www.redeemersgroup.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM