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About us
Residential, Commercial and Automotive locksmiths
Business highlights
Emergency services offered
30 years of experience
Services we offer
LOCKSMITH
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.931 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
6% | ||
0% | ||
0% | ||
0% |
Showing 1-25 of 31 reviews
Chris C.
Sep 2017
good
Christina C.
Jun 2017
A gentleman met us at the site of our vehicle at the time requested and immediately got us access to our truck. He was professional and courteous. I would call again!
Regina M.
May 2016
unknown
David J.
Mar 2016
unknown
Elizabeth J.
Jan 2016
unknown
Jennifer A.
Nov 2015
Excellent service. They contacted me right away after I sent a message from Angie's List. Got me scheduled within a few days. One of their employees came out and looked at every lock with me. He rekeyed everything and tightened/repaired some things as this house is 105 years old and a few of the locks were in a state of disrepair. He gave me an estimate for installing a new deadbolt on one door and we will call back to have that done in the future. We will use Pop A Lock as they did a great job with everything else. The rekeying was very quick, he was done in about an hour, all locks use the same key and I received 4 copies of the new key.
Lagena F.
Aug 2015
unknown
Jo R.
Jun 2015
The locksmith was on time, did his work quickly and professionally and tested the lock before he left. Perfect!
Peter F.
Feb 2015
unknown
Crystal S.
Jan 2015
The guy came out the next day and was very nice and helpful. He took his time and made sure to fix our front door since the lock is a very old lock. Later that day, I found a screw that he left out of the lock. I called back to see if he can please come back and put the screw in where it needed to go since he was the one that did not put it back. The women who took the call informed me that even if it was a mistake that they made I would still have to pay another service charge of $49. $49 to have them come out and put a screw back in!!!! That he left out!!!!! After talking with the GM of the Memphis location, he came back out the next day and has taken care of it. Now, two days later the handle has fallen off and the GM has informed me that he will again come back out to make it right. The lock is a VERY old lock. The local company has been great to work with and has been very helpful. The lady from the answering service however was very rude and should not be working in customer service.
Response from POP-A-LOCK
"[Member name removed], thank you for your response. Of course we will come back and take care of it at no charge. I'm not sure who you got at our answering service saying there would be another charge but they were dead wrong. Our work is warranted for 30 days on existing products. Mr. Todd Sanders, who is my General Manager, was the one who did the job. I have spoken to him and he will be in contact with you."
Joseph S.
Jan 2015
Perfect. He was friendly, discussed every option available, and tried to get me to take the lowest possible option.
Marsha P.
Dec 2014
Fortunately, in my neighborhood when I called so punctuality was great!
Marijane A.
Dec 2014
unknown
Tim N.
Aug 2014
We recently moved to collierville and bought a home. We decided we would feel better if we re-keyed not knowing how many people might have had keys from previous owner. Pop A Lock offered a 10% discount to Angies List members. They scheduled appointment within 1 day, arrived on time, were friendly, completed the work, and were affordable. Everything you would want!
Aaron N.
Jul 2014
Took an hour to wait but they did the job in 1 minute. They won't take Angies list 10% discount.
Response from POP-A-LOCK
"[member name remove], thanks for your response. Some of our people from time to time will not recognize the people/relationships we have that we offer a discount to. Most of the time these are our newer employees. I will research your ticket and send you a refund, Can you provide a mailing address please? Thanks! Jimmy Wilkins, Owner"
Ray B.
Jun 2014
unknown
Vanessa C.
May 2014
unknown
Emily Z.
May 2014
The technician was running a few minutes late, but called ahead to let me know. He came out, was quick and efficient, and explained everything he needed to do.
Maria T.
Mar 2014
I locked myself outside the house. I called Pop-a-Lock and the dispatcher siad that someone will come within 30 min. He came in 5 min ... and it took him 2 min to open the door. Prompt, fast, polite! I used Angie's list 10% coupon. You can pay by card or cash. no checks.
Karol P.
Feb 2014
Excellent & rapid service.
William B.
Jan 2014
Very prompt and the 2nd time I've used them. Pop a Lock is very convenient as opposed to removing your door lock cylinders and taking them to the hardware store.
CINDY S.
Jan 2014
The locksmith arrived within approximately 30 minutes of my call on a Sunday afternoon. He was professional, had all the tools that he needed and quickly opened the lock. We were very pleased!
Sharon P.
Jan 2014
I broke off the key to my dead bolt to my back yard. I loved everything about them. They were prompt, and great. He wasn't here more than 30 minutes, and I got the discount for being an Angie's List member. He was very pleasant.
Natasha D.
Jan 2014
I had the BEST experience. I tend to use Angie's list when I'm looking for professional, punctual and quality service. The gentleman that came to my house this morning was all of the above and EXTREMELY thorough! I also love the fact that this provider offered a 10% coupon once you made the appointment on Angie's list. If I ever need a locksmith, Pop-A-Lock will be the ONLY one I call!
Willie A.
Jan 2014
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Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
POP-A-LOCK is currently rated 4.9 overall out of 5.
POP-A-LOCK accepts the following forms of payment: CreditCard
Yes, POP-A-LOCK offers free project estimates.
No, POP-A-LOCK does not offer eco-friendly accreditations.
No, POP-A-LOCK does not offer a senior discount.
Yes, POP-A-LOCK offers emergency services.
No, POP-A-LOCK does not offer warranties.