PEGASUS PAINTING/CONSTRUCTION

Ron came to my home and talked talked as if he was the best in his trade. He pointed out every imperfection in my home and agreed to repair and paint- he pointed out things that I wasn't even aware of, saying that they would be fixed. I hired him without checking references (BIG MISTAKE). He provided no contract (I was dumb not to ask for EVERYTHING in writing). The work began within two days. I wasn't aware that ALL of the work was to be subcontracted out. A painting crew came in and began taping everything off,and covering my things with plastic sheeting. They taped the sheeting to my newly stained concrete floors, and when the tape was removed, so was the stain and sealer (they used some of the left over stain to cover up their mistakes and didn't have a clue how to repair the damage, leaving clear masking tape imprints in the surface and did not seal). The workers also taped plastic sheeting over the bedspread and large amount of items placed on top of it. When the tape was removed, there was white paint all over one side of the spread(clearly marks in the shape of the tape). When I pointed this out to Ron, he said that it was from my moving the mattress, and that if I wanted him to replace my spread, that I would need to have "professional pictures" taken of the stains, submit them to him and then he would evaluate if it may have been damage incurred by "his people". I chose only Three wall paint colors plus one trim color., and clearly stated where each color was to go. They managed to paint one room the wrong color, but repainted it in the right shade. The walls were partially mudded not sanded smooth and not primed prior to painting- leaving a "bumpy mess" under she painted surface, and clearly dull spots where the mudding occured. When I finally got him to send someone to "touch up" the places that were unacceptable, he sent someone who was clearly on drugs and didn't do even a quarter of the touch ups I marked clearly with post- its in bright colored paper. One room was not even touched with the trim paint. I made the mistake of empathizing with Ron when he asked to be paid before the work was done so that he could "make payroll" and wrote him a check for the whole amount after he assured me that the work would be completed as we agreed. BIG BIG MISTAKE! There were so many things left undone and unfinished, and when I called to see when it would be completed, he told me that as far as he was concerned, he was done. I never saw or heard from him again. I would recommend that if you are approached by this company or by this man, that you run fast in the opposite direction.

It went well. Ron showed up on time to give an estimate. The following week, he and his crew got to work. He even put the cat up (so that she wouldn't get out) when I wasn't able to do so. There were a few places that I've asked that the crew go back over, i.e., cutting in lines aren't straight. But Ron had no problem with that and has said several times that he wants to make sure that I'm happy. The paint job that was done in my dining room was totally his idea, stripes with the same color only different finishes, flat and high gloss. It looks GREAT!!!

I contacted them via email and received a return phone call the next day. They came out approximately one week later to give me an estimate. He gave me a verbal estimate before he left and followed up with a written estimate in email about two days later. I assumed that painting my house meant painting my entire house such as doors and gutters but found out that was not included when we got the final bill. The charges for those things were extremely reasonable but I would have preferred being told up front that those would be an extra charge. Those extras added up to about $300 over the estimate. Had it been another $100 I might have had some heart burn about not being told before hand. Aside from that they were very quality conscious and made sure the job was done right and to our satisfaction. They were done in less than a week after I got the estimate. Very professional and customer service oriented. We are very happy with the outcome. Our home looks fantastic! I would use them agai

Our job was supposed to have been a simple remodeling job but that was before they found the black mold in the entire bathroom that was due to a slow leak in a faucet. The job turned out to be a big one, but it was handled very efficiently.

Mr. Brook went out of his way to make sure that the insurance company paid for all the damage instead of trying to get out of their obligations. Once that was done, he had at least 15 people at the house to get the job done, 2 of those 15 were designated to do clean up work only during the entire time. If I did not see it, I would have never believed it, but he had the entire roof taken off, put back on, and finished in 3 days. He even had someone come out and go over my yard with a magnet to make sure that there were no stray nails left. After that, he hired someone to come rake and clean my yard. I know that if I ever need any work on my house, that It will be Pegsus that I call. It is good to know that there are people still out there that will do what they say in a timely manner. I could not be happier.

Pegasus came over and provided an estimate in 24 hours after I made my call to them. They started the work in a couple of days and finish as scheduled. The work was good and very professional. Ron does a follow up the next day after work is completed to ensure everything went as I anticipated.

Pegasus was very timely on the entire project with quality results- the house looks brand new! Emails, phone calls and personal visits ensured that my expectations were met and that I was well informed on the progress on the job throughout. Pegasus is a great choice for your home improvement needs!

The work was outstanding and they were professional and courteous throughout.