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Paul Davis Restoration

Founded 1966 • With Angi since June 2006

For almost 50 years, Paul Davis has built its business on the promise to its customers to restore residential and commercial properties that have been damaged due to fire, water, wind and storm. Paul Davis has a proven history and reputation for innovation for solutions, a rigor for communication, a dedication to training and technical competency, leading edge technology and proof and measurement of quality delivery, and leading edge technology. The company is adamant about creating new methodologies to help property owners recover from the disruption to their lives and jobs, property managers to make buildings function again, and insurance and institutional clients with work that pleases their own customers while at the same time providing them with quick and accurate data to meet all their needs. State of TN General Contractor’s License #48524 State of MS General Contractor’s License #R06907 State of AR General Contractor’s License #0199831111 IICRC Certifications: IICRC Certified Firm #66407 Water Damage Restoration Fire & Smoke Restoration Applied Structural Drying Applied Microbial Restoration Applied Mold Restoration Lead Safe Certified Firm #NAT-32914-1

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
#48524
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(25) Verified Reviews

Showing 1-25 of 25 reviews
paula P.
1.0
10/06/2016
Not good. I will contact this company again. I do not understand what happened. I find this to be very unprofessional.
Description of Work
I never received a return phone call. Unless, this is the company their receptionist hung up on me time after time.
Category
decks, drywall, plumbing, remodeling, roofing, woodworking, interior painters
Glenn S.
5.0
05/27/2016
unknown
Description of Work
Replace entire roof - insurance covered payment
Category
roofing, water damage restoration
John P.
5.0
05/10/2016
unknown
Category
water damage restoration
sherry T.
5.0
05/04/2016
unknown
Description of Work
repaired and remodeled on suite bathroom
Category
remodeling, water damage restoration, home remodeling
Joyce B.
5.0
05/04/2016
unknown
Description of Work
Repaired water damage to wall and ceiling. Perfect.
Category
drywall, water damage restoration
Charles S.
4.0
04/29/2016
unknown
Description of Work
Hot water heater in the attic leaked and damaged sheet rock on two levels of the house. They were prompt in getting here to pull out wet insulation and set up fans. However I do not feel they pulled all of the wet insulation out of the ceiling on the first floor in the kitchen. The man who came to repopcorn the ceilings had an extremely hard time getting the popcorn covering to not bubble. This is why I gave the company a B rating. The ceiling in the kitchen is still not acceptable but after many tries I was told they were done. The work done in the master bathroom was excellent work.
Category
drywall, plumbing, water damage restoration
J W.
5.0
03/11/2016
unknown
Description of Work
During the freezing cold my pipes burst in 2 of my 4 rental units. The ceiling fell and the walls were soaked. | |I called Paul Davis. Randel Whitmore was my liaison and what a guy! He was great. I enjoyed having everything accomplished thru one phone call to one person. Randel was quick to return my calls and did everything he said he would do and then some. | |Paul Davis tore out the ceiling and replaced it and pulled the sheetrock down and went back with new. New insulation was put in the attic. They re-tiled the bath wall around the tub in one unit. They painted and cleaned up behind themselves. They were awesome! | |After all of that - Randle Whitmore has checked back with me to see if everything was alright. If I am satisfied. Fantastic company. I highly recommend them. | |
Category
hardwood floor, plumbing, water damage restoration, home remodeling
Lillie & Loui T.
5.0
02/10/2016
unknown
Description of Work
Water restoration
Category
water damage restoration
Steve K.
5.0
12/08/2015
Outstanding from beginning to end, excellent communication, excellent workmanship. Price is an estimate...as the cost was mostly paid by insurance minus my deductible.
Description of Work
Replaced damaged laminate in kitchen
Category
remodeling, water damage restoration, home remodeling
Zoe J.
5.0
05/11/2015
They set the standard so high. I think that’s on originally dislike those other people so well. They just call us every day to see if things were going well. They send in a man and he checked on everything. They were so professional when they’re through with their service. They did a beautiful job. The man who worked together was so polite to each other. They were just professionally trained. We were especially impressed with another man named Paul. He knew what was going on, what to advice and so forth.
Description of Work
Two years ago, we had a flood downstairs. They ended up wrecking out the floors and put in new laminate floors. They took out the carpet rug with the big rug and had it clean.
Category
remodeling
Raymond G L.
5.0
02/24/2015
I am a carpenter, I have rehabbed, I am a retired rental property maintenance technician. I am in awe at the high quality of the work that was done and the level of professionalism and honesty.
Description of Work
Remove and install vapor barrier and laminate flooring in 3 bedrooms, living room and 2 hallways. Replace some floor molding; paint all floor molding and trim. Paint bathroom.
Category
water damage restoration, woodworking, interior painters
Janine W.
5.0
09/28/2014
THEY WERE A LIFESAVER! I called several places on the Friday afternoon before Memorial Day weekend. The job was not huge but it was a crisis situation. Most of the other places I called didn't even call me back. They sent someone out to handle the situation immediately. They were professional from start to finish. I was really surprised to see that some people had evidently had problems with them. I would never consider calling any one else for restoration services based on my experience with them. Professional and excellent from start to finish. I love them.
Description of Work
Abatement of water damage caused by drainage from heating and air unit in attic.
Category
water damage restoration
Mark L.
5.0
06/16/2014
Paul Davis Restoration did a terrific job. The supervisor, Randle Whitmore, did an excellent job of explaining the work to be done and making sure it was accomplished promptly and professionally. The bathroom vanity, cabinets, mirror, and some drywall needed to be repaired and/or replaced. When they were done, I couldn't tell there had ever been any damage. The entire process, including repainting the entire bathroom, took five days, exactly what had been promised. Definitely recommend.
Description of Work
Restored master bathroom after damage due to frozen pipes and subsequent flooding.
Category
drywall, plumbing, water damage restoration, woodworking, interior painters
Ronnie B.
5.0
05/29/2014
Every employee that I deal with at Paul Davis was the consummate professional. Starting with the phone calls to their office, any necessary follow up calls, timely arrival to complete the work and every aspect of their operation was above and beyond my expectations. When I purchased this house I replaced a florescent light fixture in the kitchen with an incandescent light fixture. The area around the florescent light fixture had to be painted and the paint was off by a couple of shades. The person from Paul Davis saw that this did not match and he painted that area for me at no additional cost and gave me extra paint in case I needed to touch up somewhere else later. Now you tell me how many contractors you know that would do that for you without you even asking!!! If I ever had a need for water damage repair in the future, only one call will be necessary and that will be to Paul Davis Restoration. You can’t go wrong dealing with these people.
Description of Work
I had water damage, carpet and ceiling, from a poor roof replacement which was done by the previous owner of my home.
Category
drywall, water damage restoration, woodworking
Jeremy B.
3.0
04/06/2014
Provider was recommended through my insurance carrier USAA. Pricing was more than 2X all other proposals
Description of Work
Exterior Remodel, paint, window and rotted wood replacement
Category
remodeling, woodworking
Cecil C.
5.0
01/16/2014
They were very good. They did an excellent job and we were very happy with it. The insurance paid for the job.
Description of Work
We had a leak in the kitchen and it extended all the way into the dining room. Paul Davis Restoration took down the sheet rocks and fixed that leak.
Category
drywall
E D.
5.0
10/22/2013
We ended up not having to use them. We had a pipe blow out in the wall and they loaned us a circulating fan to dry out the floors and stuff. We decided not to file a claim through our insurance company and Paul Davis is who the insurance company uses. But we paid for the repairs ourselves and they still let us borrow the fan for a month and they didn't charge us for it. They were very polite, and everybody did what they were supposed to do. It was a little tough getting them on phone.
Description of Work
We consulted with Paul Davis Restoration.
Category
water damage restoration
Gary W.
5.0
09/26/2013
It went great. Saved some money on the windows by fixing them instead of replacing them. I've used them before for a major remodeling job.
Description of Work
Fixed 10 rotting windows. Replaced woodwork in house that was damaged by dogs. Replaced frames on 2 inside doors. Replaced screen on outside patio. Replaced woodwork on patio. Painted replaced woodwork. Painted patio inside and outside. Painted some walls outside of door frames.
Category
hardwood floor, water damage restoration, woodworking, interior painters
CHARLES C.
3.0
07/18/2012
the painting and sheetrock replacemant was excellent. however, the cabinets were not repaired / rejuvenated properly.it took over two months to have the mistakes corrected and be close to acceptable.the quality of the cabinet repairs was totally unacceptable twice and were finally completely stripped and redone completely by the sub contacter to finalize the repairs, after two substandard attempts were refused upon inspection and redone completely. far too long was taken to correct the poor quality that was evident.
Description of Work
storm damage to roof and interior of house in the kitchen. sheetrock, painting and cabinet refinishing.
Category
roofing, woodworking, home remodeling
Marguerite B.
5.0
07/17/2012
They did a great job and very nice to deal with. I would use them again.
Description of Work
He built a double decker deck and added on a bathroom for our home.
Category
decks, home remodeling
Pamela B.
2.0
05/25/2012
This is the company that my insurance contracts with and sent over to dry out the water. Here is the letter I sent to my insurance company about my expeirence with them. I just wanted to say that I am not happy with the water restoration company that was sent this time. I had expected the cost to be similar to last years claim as the damage was not as extensive as the roof leak. * The cost was never discussed before they setup equipment* As they left yesterday, I asked about the price and the technician said he expects upward of $500 but can't give us an exact amount until he puts it in the computer. We pointed out that last year we only paid $110 and were not expecting to pay so much more. His response was and quot;I don't know until I put things into the computer.and quot;.* Later that evening, we talked to the company about the cost difference again. He said it was roughly $25/day per fan leaving me with the impression that the $500 quoted by the technician was inaccurate and we would be roughly at $125 since we had four fans and the dehumidifier. * Today they came to check how things were and remove the equipment and completely surprised me with a bill that was close to $400. When asked why it was so high, I was told that it is $25/day for each fan again and a hundred something for the dehumidifier. I am assuming the rest is for labor since I have not been given a breakdown of the work and cost yet to be sure. I questioned the price to the technician again and he said that they did give us a break as the job would have normally have been at the $800 mark. It feels like we are being taken advantage of during an emergency situation by a company who tries to squeeze every penny they can, adding equipment while the homeowners are distracted by dealing with the installation (and costs) of a new water heater and never explaining what they do, why, and avoid providing any information about the actual costs until it is too late. When I was agreeing to the company to come I was expecting:* That similar services come for a similar price, not nearly /four/ times as much.* Being told about the expected costs before anything was done. I probably should have been more on the ball with this but since they had insisted on coming at the same time as the plumber was working, we were distracted by dealing with that and the $1500 bill to fix the leak issue to begin with.* When they did actually talk about cost with me, I expected I was being told about the costs of all equipment and labor, not just the cheapest of the equipment that was left. What I would not have expected is the company virtually dropping as much equipment into my bedroom as they can fit, use additional equipment without explaining its necessity, avoid direct questions about the costs and then charge us with four times the amount we told them we expected to pay. Because of this, I would highly recommend that USAA re-evaluate using this company and go back to the company that was used last year for these reasons.
Description of Work
Water heater leaked and we had water damage in the attic where the water heater is located and in the cieling of the master bedroom where the water dripped through. The put up dryers and dehumidifiers to dry out the water.
Category
water damage restoration
Bill H.
4.0
02/29/2012
The experience was fair; they use a lot of immigrant help and I am not sure whether they are here legally or not. If you are not careful they create a lot of collateral damage. In my case they destroyed an air conditioner; they bought me a new one but they almost broke that too. I do not know whether I would use them again in the future.
Description of Work
I used Paul Davis Restoration to put new siding on my house.
Category
siding
Pat M.
5.0
09/01/2011
I picked them because they were listed under my insurance company's recommendation. They were very good. The quality of workmanship was very good. I will tell others that I appreciate their work, and I like them very much. It was insurance company who paid them, and I paid my full deductible. They used different contractors, and they were excellent.
Description of Work
I hired Paul Davis Restoration in April. I had a water leak, so they took out the kitchen cabinets, and replaced some hardwood floors.
Category
hardwood floor, woodworking
5.0
09/07/2006
Considering the huge job at hand, they did a great job picking up all of the debris and garbage. We were very pleased with the clean up and we were impressed with the work and how quickly they were getting the job done. When it was all over, we were very pleased with the ending results and there weren t any problems. The work was done under our warranty.
Description of Work
They put on new shingles, siding and added a fireplace to our four bedroom, three level home. It took one week to complete the job.
Category
roofing, siding
5.0
08/08/2006
Paul Davis made the transition of this job rather smooth. They was extremely cautious in keeping everything clean so that the dirt and debris did not get into my house. I can see that they do very well with remodeling jobs and I would never mind hiring them again for anything they may provide. If I am in need of the service, they got the job.
Description of Work
Paul Davis replaced a few of the big, old pipes that were rusting under the foundation of my 4000 square foot house. We paid them $8k to do the job.
Category
plumbing

Phone

Address

2093 Thomas Road Ste. 6

Memphis, TN 38134

Other Information

Services offered

We are a full service contractor: Remodeling (General, Kitchem, & Bathroom), Residential Services, Construction, Drywall, Hardwood Flooring, Painting, Plumbing, Roofing, Siding, Decks, Emergency Board-ups, Emergency Response, Water Damage Restoration, Fire and Smoke Damage Restoration, Wind and Storm Damage Restoration, Mold Remediation, Biohazard/ Trauma Cleanup, Contents Cleaning and Restoration

Payment options

Check
Visa
MasterCard
Discover
American Express

FAQ

Paul Davis Restoration is currently rated 4.6 overall out of 5.

Paul Davis Restoration is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Paul Davis Restoration accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express

Yes, Paul Davis Restoration offers free project estimates.

Yes, Paul Davis Restoration offers eco-friendly accreditations.

Yes, Paul Davis Restoration offers emergency services.

Yes, Paul Davis Restoration offers warranties.

Paul Davis Restoration offers the following services: We are a full service contractor: Remodeling (General, Kitchem, & Bathroom), Residential Services, Construction, Drywall, Hardwood Flooring, Painting, Plumbing, Roofing, Siding, Decks, Emergency Board-ups, Emergency Response, Water Damage Restoration, Fire and Smoke Damage Restoration, Wind and Storm Damage Restoration, Mold Remediation, Biohazard/ Trauma Cleanup, Contents Cleaning and Restoration

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