IN HOME MOBILE COMPUTER SERVICE

My wife and I both have separate logins on our computer. When I got home in the evening after the computer had been returned, I found out that when I logged in everything was fine. When my wife logged in she still had problems. I called the company and made another appointment for the next day. He called the next day and said he wouldn't be able to come over for one more day. He returned on the second day and took care of the problem quickly. He was professional and very good at his job. He also made a point of telling me each time he came to my house that if I had any problems to call and he would come and take care of them. I was very happy with the work he did. After the first trip to my house, he wasn't as punctual as I would have preferred and I spent a couple of hours waitng for him.

You can call Dell if you buy a computer from them and you have problems. The problem is that they talk to you over the phone and try to tell you how to fix things yourself. I'm retired now and I don't want to mess with computers. That's why we have people come to our house to do the work. We were pleased with this particular company, I guess. My wife really uses the computer more than I do but I thought the prices were reasonable. You figure for fifty bucks, they diagnosed the problem, told us to get a new printer shipped out, and then came and set it up for us and made sure it would work properly.