iFix++Memphis
About us
iFix++Memphis has completed over 1000 successful repairs on iPhones, iPod's, and iPad's. We've been featured on Groupon, Living Social, and other social media platforms as the most reliable and knowledgeable repair specialist in Memphis. We understand that people are busy and don't have enough time on their hands, so as a convenience to our customers we offer free pick-up and delivery within a 10 mile radius of our store. We also offer loaner phones so that you always stay connected, whether it's your work or personal phone.
Business highlights
Services we offer
any repairs for iPod and iPad's as well., battery replacement, camera replacement, color conversions, iPhone Screen repair
Accepted Payment Methods
- CreditCard
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BAD Customer Service + BAD repair + No Savings = GO ELSEWHERE!
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I used iFixMemphis (aka "iFix901" etc) to replace a screen/digitizer on my iPad 3. My suggestion: DO NOT USE their services. The price was comparable with other local repair shops ($150+tax). The work was sub-par, took multiple attempts and Still is not correct. The other reviews about how bad the customer service is are all spot-on in my opinion. I made 3 visits to the store and not once was I greeted with a Hello or any greeting. I never received a THANK YOU for your business nor even a simple, Have a good day or Come Back if you need anything. The attendant seemed borderline bored with having to assist someone.
I work downtown so I went for convenience of location. That was my mistake. It's worth the drive to get it fixed elsewhere, if done correctly.
iFixMemphis replaced my digitizer (the glass touch-screen) on my iPad 3. But when they gave me the 'fixed' iPad, it now had air bubbles between LCD & Digitizer. When I pointed it, they too saw it and said "Don't worry, you can ignore those, it will still work fine". No, it distorts the image and the MAIN point is, I paid for a new screen so it should Look and Act like New.
I left it to be replaced Again. Each time was an overnight stay as it wouldn't be ready in 2 hours based on other reviews I read.
iFix Memphis said "We will call you when it is ready". They never called. I left voicemail and tracked them down the next day where they implied the unit had been waiting for me to pick it up (they never called, but fine, I went to get it.)
Upon the 2nd try at fixing it, the bubbles were gone, but Now it had a noticeable smudge underneath the screen.They said "Yes, I see it but it's fine. If we try to take it off, we will break the screen (???)--again" I don't care what they do so long as it's fixed. They are responsible for How they handle the repair & parts.
They said "Don't worry, that (smudge) won't affect the performance". Again, they JUST DON'T GET IT... When you Pay for New screen, it should look brand new. This looks like I bought a used unit with a blemished screen. VERY disappointed.
The iFixMemphis service techs either Don't Know How, or simply Don't take the Time, to do the job Right. I should have requested half my money back at a minimum as I could replace the screen for half the cost, I paid extra to ensure it would be done right. I left $170 poorer and disappointed....
anI will Not be a repeat customer nor can I recommend them in good conscience.
Licensing
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