HOME DEPOT

First, we prepared our home for installation on our confirmed install date; however, no one showed up to install carpet. When we finally called around lunchtime on the install date, they noted that there had been a warehouse flood a week earlier - and that the carpet install would be rescheduled. On the reschedule date, the installers were terrific, however they noticed that the carpet was literally falling apart. It was defective, so halfway through the install, we had to stop again. Due to fumes, we are all sleeping in one small room, leaving all windows open (in July) and have little to no communication from the store manager. Pretty frustrating all around as our home looks like the photo included.

Home Depot has good prices and they are efficient at what they do. You can get in and get out of there without any real problems. Early on, I had to give them a down payment before I took the item but I've beend going there for so many years, they don't require anything upfront anymore.

It was a lengthy process that cost me unnecessary expense, wasted time,,and damage not counting having to argue to get things corrected. I am still waiting for the credit. I still don't understand why I was told I could not purchase another dishwasher until they picked that one up. The new one could have to been delivered when the old one was picked up. I was supposed to be called about the damage claim yesterday, but that did not happen.

Once the sloppy work and water damage was brought to the Zone Manager's attention, the work was redone and accomplished timely and correctly.

The sales representative at the store provided excellent assistance in helping me select the products. All three jobs were scheduled within a week with two different companies. All jobs were completed within two weeks. Workers arrived on time. They completed the jobs on time and cleaned up the areas once finished.

I was very impressed with the tile job done by Home Depot. It looks nice. I have used them for services in the past and have always been pleased. They are prompt, reliable, and fair in price. I would recommend them to others.

They were very dedicated to their work and they really spent a lot of time on the carpet. One of the guys saying you have to live and be comfortable so were going to do it right. So I would keep in mind that if you want new carpet done right and fast use Home Depot.