Hollywood Feed

fine all ok no problems

I bought what I needed. This store has always been clean and the employees are helpful.

They were very helpful to guide me through my search for the products I needed.

unknown

Had been going to her for a while and I gradually became displeased with her service.  This time she sheared him like he was a sheep.  I did not ask her to do that.  She chopped him up and cut his stomach.  There was a razor burn on his belly.   He has long hair and the cut looked really bad.  There long hair here and short hair there.  I asked her recently to only bathe him and brush him and not cut him or his hair and she became belligerent when I mentioned the bad hair cut and the razor burn.

She had also been coming in late and when I spoke with the manager about scheduling, she was very annoyed and said the groomer had her own schedule and could come when she wanted to.  She was also rude to my husband the last time we picked up the dog.

This has been totally unacceptable and I do not recommend this company to anyone.

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unknown

I walked in and was greeted and showed me where the items were that i wanted. They were very nice and helpful. I had called ahead and they were very nice on the phone as well as in person and that is why I went there over going to PetCo or PetSmart.