About us
Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.
Business highlights
Services we offer
Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by Geek Squad - Best Buy
Number of Stars | Image of Distribution | Number of Ratings |
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58% | ||
25% | ||
8% | ||
8% | ||
0% |
Filter reviews by service
However, my main complaint against The Geek Squad is their lack of responsiveness. The technician broke my office chair and told me he would report it and a supervisor would contact me. Well two phone calls and one month later and no one has contacted me. Also my scanner doesn't work (part of my printer) and I attempted to do a live contact with The Geek Squad, since I didn't remember my password I indicated that and received a message that instructions for setting a new password would be sent to my email account in a few minutes. Guess what one hour later and still no email.
Unfortunately I signed a one year contact and at this point I'm ready to write it off as lost money. If you're in Memphis DO NOT USE THE GEEK SQUAD.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.