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ELLENDALE HEATING & AIR-CONDITIONING
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Our business is a “people business”. The reason we exist is to ensure our customers enjoy a comfortable environment in their home or business. To us, “service & repair” equates to our ability to be always available when your equipment isn’t working. That means we serve you 24 hours a day, 7 days a week.
Business highlights
Emergency services offered
Services we offer
We offer service and repair on all makes and models of existing equipment. We also provide replacement of old or faulty equipment, as well as new equipment for remodels and new construction. We specialize in new technology such as home automation.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7101 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 13% | ||
| 3% | ||
| 2% | ||
| 1% |
Showing 1-25 of 101 reviews
Stuart M.
Feb 2024
Tech came out promptly - very knowledgeable. Got me up and running in about 30 minutes. Highly recommend.
Brian B.
Feb 2024
I have contracted with Ellendale Mechanical for yearly servicing of some of my 4 business properties and for as needed maintenance on the others as well as my home. They provide top notch and honest service.
Chris M.
Feb 2024
Al services went well. They arrived when they said they would And performed the service.
Clay L.
Nov 2018
The damper motor was not functioning properly. Had issues with how old it was. Ellendale researched a compatible motor to function with our system. This maintenance was completed in time for us to respond to buyers 10 day dead line for repairs found during inspection. Excellent experience.
Jennifer S.
Oct 2018
I would highly recommend Ellendale Heating and Air! I called them Wednesday around 4:00 pm and they had a technician at the property by 9:00 am Thursday. Jim was very knowledgeable and professional.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate working with you! It is always a pleasure!"
Susan R.
Oct 2018
Excellent communication and customer service and a very professional, well-done job. Spencer was wonderful to work with and his team did a fantastic job and they were very polite and cleaned up well after themselves and answered all of my questions.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"Thank you so much for the kind words. It was a pleasure working with you!"
Rob R.
Oct 2018
Happy with the price and service. Our AC went out again and I knew it was time to replace it. Spencer came by and gave me a quote for several options. I shopped around for a few weeks and their prices were lower than 3 other companies that came out. I called Ellendale Services on Friday to schedule the install and they were at my door by 8am Monday and completed the install by lunch. Outstanding!
Response from ELLENDALE HEATING & AIR-CONDITIONING
"Thank you for allowing us to service you!"
Kerry C.
Apr 2018
They were very helpful and went the extra mile to accommodate my budget.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We are glad to support you!"
Kerry C.
Apr 2018
They were very friendly and helpful, they went the extra mile to help me find an affordable option that fit my budget.
Beverly H.
Jan 2018
very satisfied with all
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate your feedback and look forward to the opportunity of supporting you again."
Denise B.
Nov 2017
Required two trips but was completed well.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate both the opportunity to serve you and your feedback."
Cheryl P.
Oct 2017
very satisfactory
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate both your feedback and the opportunity to support you."
GAnn E.
Sep 2017
Some years back I used Ellendale Heating & Air Conditioning when they were one of my choices with American Home Shield. I liked them and thought they were honest and did good work. They are no longer connected with American Home Shield but if they were...they would be my first choice. I paid my copay with American Home Shield of $75 at the time. I have no idea what the total cost was. I don't remember the actual date so date given is just a guess. I just remember being impressed with them.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for the kind comments and the opportunity to support you."
WANDA B.
Sep 2017
Good. My screws are missing on the panel box. When I open it the door comes off.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate your feedback. We will have a tech come by to evaluate this situation."
Michael A.
Sep 2017
Installed as agreed, but installation not up to code. Very disappointed
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate your feedback. We are going to schedule time to review the install then follow up with a more detailed response. First, I'd like to thank you for both the feedback and the opportunity to visit with you. Second, after a review, we are glad to take additional steps to improve your comfort system. I'd like to personally thank you for the opportunity to support you."
Monica J.
Aug 2017
They did a fine job, easy to work with, happy to do business with them. I actually had them do both of my AC Units, and they were able to honor that same price for both of the units, which was a discount over their regular rate. I would definitely use them again. Good company to work with, highly recommend. The workers were very courteous, polite and respectful, just everything you would want. They were prompt and courteous and seemed like they would be a trustworthy group.
Faheem M.
Jul 2017
Great service. Technician took is time and also provided helpful tips.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We want to thank you for your feedback and the opportunity to support you."
Anne B.
Jul 2017
ABOVE EXCELLENT; EXTREMELY PROFESSIONAL
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We want to thank you for the opportunity to support you and for your kind comments."
David K.
Jul 2017
They did not follow through on schedule. They had to be called several times to ensure follow through and they never apologized for missing appointments.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"I am very sorry about us not meeting your expectations. We strive to exceed expectations not for you to have this experience. I will follow up with you after a review of your situation."
Dan S.
Jul 2017
Great! They were so much better than any other heating/air condition company that I have used in the past. Very trustworthy. Very knowledgeable, very punctual, overall fantastic service.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for your feedback and appreciate the opportunity to support you. Your feedback will be used as we continue to improve our processes."
Jay W.
Jun 2017
Excellent customer service would hire again
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for the opportunity to support you. Please let us know if there's anything we can do to serve you."
Elizabeth C.
Jun 2017
Angie's wrote me and told me since they have not responded that I should choose another company. why should I have to do the Dirty Work of playing secretary isn't that the point of the mediator?
Response from ELLENDALE HEATING & AIR-CONDITIONING
"I am very sorry about the communication issues. I didn't receive your original purchase or email contact to set up an appointment. This has not occurred before. I've sent you an email so that we can establish service. Please call me or text me on my cell phone number 901-218-0111. Thank you."
Jay W.
May 2017
on time owner was very friendly as was service tech
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for your feedback and the opportunity to support you. Please let us know if there's anything we can do for you."
Nicole L.
May 2017
Initially I was skeptical because no one showed up on the agreed date. I called again, they came out the next day and did excellent work and the owner even called and also came out to make sure everything was correct.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for both your feedback and the opportunity to support you. We will use your feedback to improve our processes."
Ann V.
May 2017
The gentleman who came was very nice and did an excellent job. My only issue came in getting it scheduled. Once it was scheduled without anyone letting me know. It had to be cancelled once due to weather. The day service was provided was originally scheduled between 4:00 p.m.- 6:00 p.m. so I wouldn't have to miss much work. They moved it up and arrived around 3:00 p.m. Other than the scheduling, I have no complaints.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"Thank you for your feedback and the opportunity to support you. We will use your feedback to improve our scheduling process."
Licensing
State Contractor License Requirements
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FAQ
ELLENDALE HEATING & AIR-CONDITIONING is currently rated 4.7 overall out of 5.
ELLENDALE HEATING & AIR-CONDITIONING accepts the following forms of payment: CreditCard
Yes, ELLENDALE HEATING & AIR-CONDITIONING offers free project estimates.
No, ELLENDALE HEATING & AIR-CONDITIONING does not offer eco-friendly accreditations.
No, ELLENDALE HEATING & AIR-CONDITIONING does not offer a senior discount.
Yes, ELLENDALE HEATING & AIR-CONDITIONING offers emergency services.
Yes, ELLENDALE HEATING & AIR-CONDITIONING offers warranties.