This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
ELLENDALE HEATING & AIR-CONDITIONING
Heating and Air Conditioning Service, Plumbing, Insulation Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Our business is a “people business”. The reason we exist is to ensure our customers enjoy a comfortable environment in their home or business. To us, “service & repair” equates to our ability to be always available when your equipment isn’t working. That means we serve you 24 hours a day, 7 days a week.
Business highlights
Family owned & operated
Emergency services offered
Services we offer
We offer service and repair on all makes and models of existing equipment. We also provide replacement of old or faulty equipment, as well as new equipment for remodels and new construction. We specialize in new technology such as home automation.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- MasterCard
Reviews
4.7101 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 13% | ||
| 3% | ||
| 2% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 101 reviews
Stuart M.
Feb 2024
Heating and Air Conditioning Service
Tech came out promptly - very knowledgeable. Got me up and running in about 30 minutes. Highly recommend.
Brian B.
Feb 2024
Heating and Air Conditioning Service
I have contracted with Ellendale Mechanical for yearly servicing of some of my 4 business properties and for as needed maintenance on the others as well as my home. They provide top notch and honest service.
Chris M.
Feb 2024
Heating and Air Conditioning Service
Al services went well. They arrived when they said they would And performed the service.
Clay L.
Nov 2018
Heating and Air Conditioning Service
The damper motor was not functioning properly. Had issues with how old it was. Ellendale researched a compatible motor to function with our system. This maintenance was completed in time for us to respond to buyers 10 day dead line for repairs found during inspection. Excellent experience.
Jennifer S.
Oct 2018
Heating and Air Conditioning Service
I would highly recommend Ellendale Heating and Air! I called them Wednesday around 4:00 pm and they had a technician at the property by 9:00 am Thursday. Jim was very knowledgeable and professional.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate working with you! It is always a pleasure!"
Susan R.
Oct 2018
Heating and Air Conditioning Service
Excellent communication and customer service and a very professional, well-done job. Spencer was wonderful to work with and his team did a fantastic job and they were very polite and cleaned up well after themselves and answered all of my questions.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"Thank you so much for the kind words. It was a pleasure working with you!"
Rob R.
Oct 2018
Heating and Air Conditioning Service
Happy with the price and service. Our AC went out again and I knew it was time to replace it. Spencer came by and gave me a quote for several options. I shopped around for a few weeks and their prices were lower than 3 other companies that came out. I called Ellendale Services on Friday to schedule the install and they were at my door by 8am Monday and completed the install by lunch. Outstanding!
Response from ELLENDALE HEATING & AIR-CONDITIONING
"Thank you for allowing us to service you!"
Kerry C.
Apr 2018
Heating and Air Conditioning Service
They were very helpful and went the extra mile to accommodate my budget.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We are glad to support you!"
Kerry C.
Apr 2018
Heating and Air Conditioning Service
They were very friendly and helpful, they went the extra mile to help me find an affordable option that fit my budget.
Sarah D.
Feb 2018
Heating and Air Conditioning Service
When will Memphis contractors realize how unprofessional and disrespectful noncommunication is? I called this company early on a Saturday morning because my mother didn’t heating. They said they’d call and let me know if and when they could come out - “We’ll call you right back.” Four hours later, I called again...nothing...and nothing the rest of the day. I don’t care if you walk on water and can heal a heating unit just by touching it, not calling back (or showing up hours late) means you don’t know how to handle your business. Even if you can’t show up, calling to say you can’t schedule the business is the least you can do.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"First, I want to apologize for the lack of communication. Our primary focus is to prioritize our communication and your experience. Second, I would deeply appreciate the opportunity to discuss this on the phone or meet with you (this is my preference). I am the owner and this is very important to me. You can reach me at 901-218-0111. Thank you."
Beverly H.
Jan 2018
Heating and Air Conditioning Service
very satisfied with all
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate your feedback and look forward to the opportunity of supporting you again."
Frances B.
Nov 2017
Heating and Air Conditioning Service, Plumbing
The technician was not knowledgeable. I talked to someone in the office and they took care of no charge for service call. Yes, I would use them again. We have used this company to install ac when building and they did a fine job.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"Thank you for your feedback. It is very helpful as we continue to improve our processes."
Denise B.
Nov 2017
Heating and Air Conditioning Service
Required two trips but was completed well.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate both the opportunity to serve you and your feedback."
Cheryl P.
Oct 2017
Plumbing
very satisfactory
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate both your feedback and the opportunity to support you."
GAnn E.
Sep 2017
Heating and Air Conditioning Service
Some years back I used Ellendale Heating & Air Conditioning when they were one of my choices with American Home Shield. I liked them and thought they were honest and did good work. They are no longer connected with American Home Shield but if they were...they would be my first choice. I paid my copay with American Home Shield of $75 at the time. I have no idea what the total cost was. I don't remember the actual date so date given is just a guess. I just remember being impressed with them.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for the kind comments and the opportunity to support you."
WANDA B.
Sep 2017
Heating and Air Conditioning Service
Good. My screws are missing on the panel box. When I open it the door comes off.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate your feedback. We will have a tech come by to evaluate this situation."
Michael A.
Sep 2017
Heating and Air Conditioning Service, Insulation Service
Installed as agreed, but installation not up to code. Very disappointed
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We appreciate your feedback. We are going to schedule time to review the install then follow up with a more detailed response. First, I'd like to thank you for both the feedback and the opportunity to visit with you. Second, after a review, we are glad to take additional steps to improve your comfort system. I'd like to personally thank you for the opportunity to support you."
Monica J.
Aug 2017
Plumbing
They did a fine job, easy to work with, happy to do business with them. I actually had them do both of my AC Units, and they were able to honor that same price for both of the units, which was a discount over their regular rate. I would definitely use them again. Good company to work with, highly recommend. The workers were very courteous, polite and respectful, just everything you would want. They were prompt and courteous and seemed like they would be a trustworthy group.
Faheem M.
Jul 2017
Heating and Air Conditioning Service
Great service. Technician took is time and also provided helpful tips.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We want to thank you for your feedback and the opportunity to support you."
Anne B.
Jul 2017
Heating and Air Conditioning Service
ABOVE EXCELLENT; EXTREMELY PROFESSIONAL
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We want to thank you for the opportunity to support you and for your kind comments."
David K.
Jul 2017
Heating and Air Conditioning Service
They did not follow through on schedule. They had to be called several times to ensure follow through and they never apologized for missing appointments.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"I am very sorry about us not meeting your expectations. We strive to exceed expectations not for you to have this experience. I will follow up with you after a review of your situation."
Dan S.
Jul 2017
Heating and Air Conditioning Service
Great! They were so much better than any other heating/air condition company that I have used in the past. Very trustworthy. Very knowledgeable, very punctual, overall fantastic service.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for your feedback and appreciate the opportunity to support you. Your feedback will be used as we continue to improve our processes."
Jay W.
Jun 2017
Heating and Air Conditioning Service
Excellent customer service would hire again
Response from ELLENDALE HEATING & AIR-CONDITIONING
"We'd like to thank you for the opportunity to support you. Please let us know if there's anything we can do to serve you."
Virginia M.
Jun 2017
Heating and Air Conditioning Service
Dennis came out to give us an estimate on a new HVAC unit. He was very professional and such a nice man. Their estimate was less expensive than the other three companies we contacted.
Response from ELLENDALE HEATING & AIR-CONDITIONING
"[Member Name Removed], We appreciate the opportunity to support you and your kind words. Thanks, Dennis"
Elizabeth C.
Jun 2017
Heating and Air Conditioning Service
Angie's wrote me and told me since they have not responded that I should choose another company. why should I have to do the Dirty Work of playing secretary isn't that the point of the mediator?
Response from ELLENDALE HEATING & AIR-CONDITIONING
"I am very sorry about the communication issues. I didn't receive your original purchase or email contact to set up an appointment. This has not occurred before. I've sent you an email so that we can establish service. Please call me or text me on my cell phone number 901-218-0111. Thank you."
Licensing
Bonded
Insured
Licensed*
Trade License Number
CMC-C52034
Trade License Expiration
09/16/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ELLENDALE HEATING & AIR-CONDITIONING is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM
ELLENDALE HEATING & AIR-CONDITIONING accepts the following forms of payment: American Express, Financing Available, Check, Visa, MasterCard
Yes, ELLENDALE HEATING & AIR-CONDITIONING offers free project estimates.
Yes, ELLENDALE HEATING & AIR-CONDITIONING offers eco-friendly accreditations.
No, ELLENDALE HEATING & AIR-CONDITIONING does not offer a senior discount.
Yes, ELLENDALE HEATING & AIR-CONDITIONING offers emergency services.
Yes, ELLENDALE HEATING & AIR-CONDITIONING offers warranties.
ELLENDALE HEATING & AIR-CONDITIONING offers the following services: We offer service and repair on all makes and models of existing equipment. We also provide replacement of old or faulty equipment, as well as new equipment for remodels and new construction. We specialize in new technology such as home automation.