Electronics Repair Center

No one ever called. They should be taken off ur list

Very well and timely

Tv got repaired without them having to come to my home. Other company I had contacted were going to take my tv away for repair. Michael gave me instructions right over the phone and based what he told me it worked! They would the first people I would call if I needed help in the future.

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Unfortunately my TV was unable to be repaired. But I received excellent service and I was notified in a timely manner about the status of my TV. I would definitely use them again.

I dropped the television off for repair Tuesday afternoon and by the next morning the problem had been diagnosed and the television had been repaired. The cost of repairs was within the range of what I expected to pay and what I considered reasonable. Cleve also gave me details on what the problem was, sought out the best deal for me in the purchase of repair parts, and gave advice on how to protect my television from lightning and power surge damage.

When I walked in they said free estimates. They asked me what was wrong with the tv. They asked if they could see what was wrong with it. They said $62. I thought it was a free estimate. He told me that it would cost $1700 to fix. Not his fault but phillips tv was charging that for the screen not the sp.

Scheduled appointment promptly. Owner even waited past normal business hours to meet me for final transaction.

I have a 46" vizio tv that won't turn on so initially I contacted a direct tv tech to come check it out. He said it was an internal problem and there was nothing he could do. So then I decided to go online and consult a vizio tech and he charged a small fee to tell me what he thought the problem might be. I then called the Electronic Repair Center and spoke to a guy that was somewhat rude to me right from the start. I explained to him that I have a 46" vizio tv that won't turn on but the white vizio sign lights up but nothing else, just black screen. Then I asked this guy how much for tv repair? He said his initial fee was $55.00 not including parts etc. and I would have to bring it to his shop for repair. Then I asked him how much does he charge to repair fuses and or capacitators? He asked me how do I know what is wrong with the tv in a rude tone! After getting slightly agitated I then went on to explain to him what I was told from the actual vizio tech online concerning the bad fuses and or caps in this tv. I am also up on electronic repair myself and I switch out parts from my computers etc. all the time so I have a pretty good idea of what's going on. I also have the tools to check the power running through the power supply and I can check the inverter board but I don't have the soldering equipment needed to do this job! This is why I am looking for a good repair guy to fix this issue and this is also why I felt slightly offended when he acted like I had no idea what I was talking about. He went on to say that he never heard of a faulty fuse or a bad cap causing this problem and I know it could be the power supply or a bad inverter board. I also learned from doing research online that many people have had these problems with vizio tv's and it usually points to a bad fuse or capacitator. So at this point I figured this guy must not know much about this particular type tv set an decided to take my business elsewhere. I don't doubt that this guy does good work because the ratings speak for themselves but he needs to polish up on his people skills over the phone! A repair guy should never assume that a customer has limited ability or knowledge about his/her goods because many of us do our research before calling.

Very good experience. Cleve got the job done quicker than expected at a fair price. The TV is working fine now.

Great. Hassle free experience.