Doorpro Inc

Excellent. Same day repair. Great price. Great company.

All professional 1st and 2nd use of service.

They did really well. They were very fair with the pricing. They do a quality install and give you kind of a break on what you need. They don't try to oversell.

I thought for sure that I would have to have the garage door opener replaced because it had stripped gears but DoorPro repaired the unit at a cost much less than a replacement cost. They also adjusted the door, gave me some maintenance suggestions, and provided me with a can of spray lubricant, all at a very reasonable price. Their employees have customer service oriented attitude. I've used their services twice and have been very pleased with both the quality of service and price. Normally, I shop around for service companies for each job but with garage door repairs, I just call DoorPro. I wish that there were more service companies in the Memphis area that were as good as DoorPro.

Went well.

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Their first visit was a couple of months ago.  The technician checked the garage door and fixed the light and told me that everything worked properly.  One or two days later a different technician came out and installed the track and the insulation strip for the bottom of the garage door.  A few days later the garage door came off the track and I had to call Door Pro up to fix it. This happened a total of 4 or 5  times that I called them for the same problem. Plus Door Pro installed a brand new garage door opener which stopped working properly after just a few days. So for this same problem they had to return several times until they finally fixed it correctly, I hope.  But the garage door is still coming off track as of 1/19/16.  Consequently, I chose to use a different vendor even though I have to pay extra to start over again.    

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I called on Thursday, June 17, 2015. They came out the very next day. They called before heading our way. The tech got to my house quick and replaced the mother board and reprogramed our garage door openers for our cars. The tech knew what he was doing and was done within 20 minutes. We have had problems with our garage door opener for over a year. We had tried another company who didn't seem to know what the problem was. Then we called a different company who told us the mother board was bad and needed to be replaced. They said they would be back the next day but we have never heard back from them. We waited around for 3 weeks and I decided to call Doorpro Inc. and not only did I receive  'GREAT CUSTOMER SERVICE'  but somebody who actually knew what he was doing, not to mention the charge wasn't near as high as it would have been if we had gone with the last company.

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Great

They've given me an estimate and if one of the bolts comes off I will have them come and fix the entire door.

He knew his stuff.

Smooth, A+++

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The price was reasonable. I think it was like a flat-rate. They do good work. They are prompt. They came when they said they are going to come. It looks like a good part they put on.

Service technician arrived at the end of the appointment window.  Apologized for not arriving earlier, even though he was still within the appointment window.  He was very pleasant, and quickly reviewed the problem.  He quoted a price to replace the spring  and went to work.  He recommended that the door rollers be replaced due to the age of the door.  There was no pressure, just mentioned it.  I told him I would like to look up the rollers online, he pleasantly stated sure, no problem, I will be done with your spring shortly.  We decided to replace the rollers after doing a little research online, the technician completed that work promptly as well.  I would highly recommend them.  I made two attempts at appointments with another company listed on Angie's List that never returned a call.

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