DOBBS FORD AT WOLFCHASE

We had researched current values on our vehicle we were trading in, a 2009 Land Rover.  We were very interested in a used vehicle on their lot. We test drove the vehicle, went through the usual sitting down to haggle price routine you go through at car dealerships. The price we were given for our trade in was nothing but insulting! The salesman had no interest in working with us to offer more, come down on the price of the vehicle we were interested in purchasing. So we left and on we went to another dealership. We received numerous phone calls that afternoon and the next day from Dobbs and now they were willing to talk numbers, etc., blah, blah, blah. It was too late, as we found another dealership who appreciated our business, gave us more than we were asking on our trade in and truly appreciated our business.

They quoted a price to purchase the mirrors and then install them. After agreeing to the price I remembered I had a discount coupon and they had no problem accepting it.



The work was done on time and you could not tell the truck did not come with the new mirrors as standard equipment.

They called the next morning and told me what was wrong and had it fixed by the afternoon. Good service and good people! I have never had a problem.

My $98.27 bought me a written report: and quot;Needs fuel pump. Fuel pump will have zero pressure. This caused excessive amps to pull from inertia switch melting switch and connector. Recommend fuel pump, switch and connector.and quot; Also recommended was a 'fuel service'. Total cost, with my 10% off coupon: $1,328.27. The $98.27 for diagnosis would apply towards this $1,328.27.
Thanks, but no thanks.
I took it to my neighborhood auto shop: Barton's Car care. Same description. They said that they have found the culprit to usually be either the Fuel Pump Relay or the PCM Relay. Max said, and quot;I'd try that first. It sure beats $600 for a new fuel pump.and quot;
They replaced both for $56.05. An hour later at home, I cracked open the relays. The contacts on the PCM (Power Control Module) Relay were showing definite signs of wear. In the weeks that have followed, I have had zero problems.
I am not going to pass judgment. That will come later. I just wanted to pass along information for
other readers.
Kind regards,
TBT
Mid-town Memphis

Our purchase went well. We had to buy the car on short notice. We were referred to one of the salesmen by some friends and he listened to what we were looking for. They gave us a fair deal. We were buying a used vehicle and he worked with us to try to stay within our budget. I would use their services again and I would recommend them to other people that I know.

My car axles were making a lot of noise, grinding and grating away. I found it very difficult to drive my car, so I gave it for servicing and they changed the axles. They have done a fabulous job and my car is running fine now. I am very happy with their service and delighted to be able to recommend them to others.

There were a couple of small dents on the left side of my car. I gave it to them to repair the dents and paint those over. They did a good job.