CUSTOM ELECTRONICS
About us
Custom Electronics is family owned and operated and has been serving your electronic repair needs since 1989. We offer fast and friendly service on all makes and models of digital and analog direct view, LCD and Plasma TV, Digital Camera, Camcorder, and Video Recorder products.
Business highlights
Services we offer
AND VIDEO RECORDER PRODUCTS., CAMCORDER, DIGITAL CAMERA, LCD AND PLASMA TV, REPAIR SERVICES FOR DIGITAL AND ANALOG DIRECT VIEW
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
"[Member Name], The girls informed me that Samsung was going to take care of that unit for you, this is great news! Thank you for taking time to leave your comments. Joe Weibel"
"[member name removed], Thank you so much for your review. It was very nice meeting you both. Joe Weibel"
"[Member name removed], I'm so sorry to hear that you were not happy with our service, we constantly strive to create a great customer experience as is evidenced in our overwhelming positive feedback on Angie's List and all other review sites. While I respect your opinion and appreciate your somewhat less than constructive criticism, I would like to offer a more realistic image of your visit to our store in April 2014. You brought your Nikon D50 to our store on 04/17/14 stating that it, "Won't do anything". We diagnosed the problem later that afternoon and provided you an estimate the very next day to replace the SD card reader. The repair charges were very reasonable and customary based on that type of repair. I'm not aware of a Nikon D50 DSLR camera being available for the $129.00 you point out in your complaint, the retail price in 2014 was approx. $479. There were 58 images on the SD card installed in your camera, 12 of which were corrupted and unreadable. We simply offered to recover those images at no extra charge if the repair was approved, you were never told that "all your images would be lost", my staff never attempted to intimidate or "scare" you into approving anything. They were never "deceptive" at any time in the process and always courteous to you, answering your questions and addressing your concerns. Once again, I'm sorry that you felt as though our level of service was so bad that we deserved an "F" rating in your review, it's the only "F" rating we have ever received in over 25 years in business, this speaks to itself. Thank you, J. Weibel Custom Electronics"
"[member name removed], I can't thank you enough for your kindness as well as stellar patience during this process. J. Weibel"
"Thank you so much for your review, we appreciate you sharing your experience! J. Weibel"
"Thank you so very much for your kind review of our business. We hope to serve you again. J. Weibel"
Licensing
State Contractor License Requirements
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