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Burns Appliance Repair

4.8

(140) Verified Reviews

Founded 2010 • With Angi since July 2012

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Awards & Badges

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Super Service
Award 2020

Licensing

Bonded
Insured
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Hours

Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed

Company Contact

428 N Mendenhall Rd

Memphis, TN 38117

Description

We are a family ran business that has fast, friendly and most of all affordable major appliance repair. We've been in business since 2010 but have been in the trade since 2000. Our goal is to make the repair(s) easy and go as quickly as possible for all of our customers. Thank you for your time and always remember, "For a company who cares, call Burns Appliance Repair."...

Verified Reviews

4.8

(140) Verified Reviews

Ratings Distribution

5

121

4

12

3

1

2

1

1

5

Rating Details

Price

4.7

Professionalism

4.9

Punctuality

4.9

Quality

4.9

Responsiveness

4.9
Read reviews by category
appliance repair (139)dryer vent cleaning (6)HVAC Companies (2)
Showing 1-10 of 140 reviews
5.0

03/17/2021

The repair went very well and we were very pleased with the work from Burns Appliance Repair. The service techs were punctual, polite, and assessed and repaired the problem with the freezer very quickly. It has since been about two weeks since the repair and the freezer continues to function well.

DESCRIPTION OF WORK
Freezer Repair

CATEGORY appliance repair

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/04/2021

5.0

03/04/2021

They were a few minutes early. Most unusual. Rick Burns was very knowledgeable. He know exactly what was wrong after a short conversation. The service took about an hour including a visit to a hardware store. Rick and his assistant were friendly and very efficient. I would definitely hire him again,

DESCRIPTION OF WORK
washing machine maintenance

CATEGORY appliance repair

COST $170

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/04/2021

5.0

11/30/2020

Prompt, business professional, knowledgeable, cleaned up, perfect

DESCRIPTION OF WORK
Repair of Bosch Dishwasher

CATEGORY appliance repair

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/17/2020

1.0

11/17/2020

Refused to come. Said he only worked within the 385 corridor - not Piperton. Although, if you read his main page he clearly states he serves 38017. Piperton is 38017. Total BS - my job just wasn’t worth his time.

DESCRIPTION OF WORK
Gas cooktop igniter orifice

CATEGORY appliance repair

WORK COMPLETED ON 11/17/2020

1.0

08/11/2020

It didn't. Was scheduled on Tuesday 8/11/20. No show and no phone call.

DESCRIPTION OF WORK
dishwasher repair

CATEGORY appliance repair

WORK COMPLETED ON 08/11/2020

5.0

06/24/2020

The freezer repair was our second engagement with Burns Appliance Repair. On both instances, Rick repaired our appliances quickly and cost-effectively. Our original call was to repair a 5-year old under counter ice-maker. Rick managed to repair it after I had given up. Due to the quality of the service on our ice-maker, we called Burns a second time when our freezer stopped working. After only a f...

DESCRIPTION OF WORK
Repaired Ice Maker & Freezer

CATEGORY appliance repair

COST $160

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/24/2020

5.0

05/22/2020

Mr. Burns learned on the fly with this particular refrigerator. It was a simple part replacement that was common in most refrigerators, and he had the part in his truck since it is a common problem. He fixed the problem, and the refrigerator has had no problems since then.

DESCRIPTION OF WORK
The laboratory refrigerator for my business was not cooling.

CATEGORY appliance repair

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/16/2020

5.0

04/19/2020

Fridge making loud noise at various times when it cut off. First called official GE Repair Repair Service and their guy wouldn't even look at it, said on phone on way to house he had to hear noise to repair and would just charge me a $100 service call if couldn't hear noise. Told him I thought it might be compressor & he said he would have no idea what it could be if he couldn't hear it and theref...

DESCRIPTION OF WORK
Refrigerator compressor replaced

CATEGORY appliance repair

COST $450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/16/2020

5.0

04/11/2020

Very friendly and professional...great experience

DESCRIPTION OF WORK
Dishwasher installation

CATEGORY appliance repair

COST $120

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/08/2020

5.0

12/28/2019

He had to make two trips but I’m pleased.

DESCRIPTION OF WORK
Refrigerator repaired

CATEGORY appliance repair

COST $320

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/28/2019

Services Offered

Heating & Air Conditioning Service & Repairs, & Appliance Repair - Ranges, Stoves, Ice Makers, Refrigerators, Ice Machines, Water Heaters, & Dryers.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes