Bensman Home Computer Repair
About us
My name is David Bensman and I am the owner and prime technician for Bensman Home Computer Repair in Memphis TN. Bensman Home Computer Repair has been in business since March 2001 and I hope to expand and grow even more within the years to come. Computer troubleshooting, repair, installs, and upgrades performed in your home, while you wait by an experienced computer technician in the Memphis area.
Business highlights
24 years of experience
Services we offer
Computers are incredible tools for saving time and making life easier, but when they malfunction, ensuring it suits your needs. Transparent Service: While we work on your computer, providing top-notch in-home computer repair and setup services. Why Choose Us? Convenience: We bring our expertise right to your doorstep, saving you the hassle of lugging your computer to a shop. Expert Technicians: Our friendly technicians are skilled at diagnosing and repairing a wide range of computer issues. Personalized Setup: We don't just fix your computer; we set it up exactly the way you want it, they can quickly become a source of frustration. That's where Bensman In-Home Computer Repair comes to the rescue. We've been proudly serving our community since 2001, we encourage you to ask questions and learn more about your system.
Accepted Payment Methods
- CreditCard
Reviews
4.936 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 0% |
Showing 1-25 of 36 reviews
Michael S.
Jul 2016
Great. Excellent. They were very professional and thorough, and I'm very satisfied!
Juanita M.
May 2016
unknown
Judith P.
Nov 2015
unknown
Louanne W.
Sep 2015
Very professional & patient . Works quickly and fixed a problem which has been keeping our computers down for months.
So great to have internet --better than ever has been.
So great to have internet --better than ever has been.
Barbara B.
May 2015
unknown
Phyllis J.
Dec 2014
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Denise B.
Dec 2014
Dave came to the house and showed me the fan that had failed and explained since my computer used the old Vista program it would not be cost effective to repair because Vista would not be receiving any updates in a few years. He recommended a Dell computer which was on sale. Dave completely set up the new computer. I was concerned about getting the data off my old computer since it would no longer start because of the fan failure. Dave was able to retrieve everything from the drives on the old computer and then transfer the information to my new Dell computer. I did not lose any of my old information. Dave was professional, worked quickly, and explained things in full. I am more than satisfied with the new computer and the job that Dave did.
Laura H.
Nov 2014
He was very knowledgable and efficient.
Susan H.
Oct 2014
We needed a new home computer. I called Dave , he came to our home and we discussed where what our computer needs were and where we wanted it to be set up. Dave then got on the phone with Dell and proceeded to order our customized computer. The really neat part of this process was that HE knew the right questions to ask and had the right answers for their techs concerning exactly what we wanted. Within literally an hour, our new computer was ordered, along with the really cool new monitor! We were on our way! Within a few days the monitor arrived and a little bit longer came a computer CUSTOM MADE for us!
Dave came back to our home and installed/set up our new work station. It could NOT have gone smoother! We are members of his Priority One plan so we also only paid for the computer! ...The set up and all was already covered by our subscription!
We could NOT be happier with Bensman Home Computers and the services provided! Thank you DAVE!
I recommend Bensman Home Computer Services to any and ALL! Dave is honest, hard working, professional, and he knows what he is doing! Hats off for a job well done! He more than met our expectations!
THANK YOU Dave Bensman! This is the only home computer service I recommend!
Dave came back to our home and installed/set up our new work station. It could NOT have gone smoother! We are members of his Priority One plan so we also only paid for the computer! ...The set up and all was already covered by our subscription!
We could NOT be happier with Bensman Home Computers and the services provided! Thank you DAVE!
I recommend Bensman Home Computer Services to any and ALL! Dave is honest, hard working, professional, and he knows what he is doing! Hats off for a job well done! He more than met our expectations!
THANK YOU Dave Bensman! This is the only home computer service I recommend!
Carolyn S.
Oct 2014
David was very professional.
ROBERT Y.
Sep 2014
unknown
NICKI K.
Aug 2014
Having searched for someone to set up our new computer in our home, I found Dave Bensman on Angie's List with "A" ratings. He scheduled the appointment promptly and arrived on time. Dave set up the computer, transferred all data, downloaded a security protection that I had and made sure that my husband and I both had our individual e-mails and favorites intact. He was very thorough and patient when I asked him to repeat something, as we're not very computer literate and called the next day to see if everything was to our satisfaction. We were very impressed by his knowledge and love of doing his job and will definitely have him take care of our computer needs in the future.
Cyndy M.
Aug 2014
unknown
Response from Bensman Home Computer Repair
"During our initial phone conversation [member name removed] said she wanted me to upgrade her Windows XP computer to Windows Vista. I informed her that this would take longer than an hour to do so she declined to have me do that. She then said she had a problem with her WiFi. It would not reach a certain part of her home. I said I could probably fix that within an hour. I went out to her place and fixed that problem in two minutes. Then [member name removed] wanted me to look at her desktop PC. She was running an old pc with windows xp. I informed her that it should have been replaced because Windows XP is no longer receiving Windows updates and thus her computer is proportionately more vulnerable to attack. She opted not to let me help her purchase and set up a new PC and instead wanted me to show her how to back up her data onto a USB flash drive. I did so. Then, at her request I explained how to do that process three times. [member name removed] wrote down the steps for doing a backup that I outlined. [member name removed] said she thought she understood how to do a backup. Because her PC is so old it would have taken a very long time to transfer her data. She elected to not have me wait to confirm that the transfer was successful. I asked her if she had any further questions. She asked me a few more questions all of which I answered. Then I asked her if she had any more questions and she said she did not. That is where service call ended. I informed her that I would answer any simple questions over the phone, but that I don't walk people through complicated processes over the phone because it takes time away from customers who are paying me to come to their home to fix their computers. I did tell her that if she wanted me to fix her current PC it would take about three hours and I would gladly come back and do that. If she liked I would also help her purchase and set up a new PC. Which would take about the same amount of time. I also informed her that my regular hourly rate is a reasonable seventy dollars an hour. [member name removed] did the math and apparently decided my price was not to her liking as I have not heard from her since. Ultimately, [member name removed] purchased an hour of computer repair time and of the things she wanted me to do I did what could have been done within that hour. It just happened to take two minutes. I find it interesting that this review doesn't state. "Dave came to my house in Eads and diagnosed and fixed my problem in two minutes. All for fifty bucks! I will definitely hire him again!!" I suggest that the next technician that goes to [member name removed] not make their task look to easy."
Kathryn K.
Jul 2014
great
Barry B.
Jul 2014
It went very well. I would definitely use him again.
Thomas H.
Apr 2014
I got home from work to find that my computer was displaying a BIOS error, and would not boot up. I did not know who to call or where to take it. I decided to become a member of Angie's List, and see who was recommended. I saw that BENSMAN Home Computer Repair had 23 reviews, and they were all "A" rated. After reading a few reviews I called David, and told him about my computer problem. He came to my house an hour later, and within the next hour he fixed my computer's problem. However, he did more than fix the problem I called him about. My computer had not been able to read the second hard drive on my computer in over a year, and two other computer technicians had unable to fix the problem. David was able to fix that problem as well. I was very impressed with his skill and knowledge about computers, as well his professionalism. David will be the only person I turn to in the future for computer issues.
Jane M.
Apr 2014
Mr. Bensman is very thorough. He is very patient in explaining things to someone who is technilogically challenged! He is very detailed-oriented. Makes double sure everything is working before he leaves. This is the second time I have used him and been very pleased both times. I recommend him highly.
Patti R.
Apr 2014
David was able to quickly determine that my internet was running slow and after confirming that it was not my wi fi system in the house he started checking the computer for possible causes. I had received a bogus email from paypal which was a scam and clicked on it and we decided that there may be malware installed on the computer so he brought it back to the factory settings. It still ran slow while the other computers in the house were functioning properly. We moved the computer to a different position in the house closer to the wi fi and it immediately started working better. He thinks that the network adapter in my computer may be weak and if the problem persists he suggested that I contact HP as it is under warranty.
He was knowledgeable and I would call him again if I had another problem.
He was knowledgeable and I would call him again if I had another problem.
Pam P.
Mar 2014
Excellent and prompt service. Knowledgeable and very professional. Highly recommend
NELL N.
Mar 2014
Everything went smoothly. Dave did a good job explaining things to me in an accesible way. I am an accountant and although I know a great deal about my trade computers have always been a bit of a mystery to me. From now on if I have a computer problem I know I'll call Dave.
Mark L.
Feb 2014
The job went very smooth, he had me up and running in no time!
Wayne D.
Feb 2014
Mr. Bensman was punctual, professional and courteous. He found out what the problem was and did what needed to be done to remove it. He answered all of my questions and offered advice about my computer. He was generous with his time and his knowledge of computers.
Vani K.
Jan 2014
.
James H.
Dec 2013
David was very prompt and came over on the day I called. He did a completed troubleshoot and diagnostic and helped us resolve our problem within 30 minutes of service. I really like his knowledge and understanding of various computers and their capabilities. Would definitely recommend and use again.
Philip G.
Dec 2013
Great! My problem was resolved promptly. Dave Bensman came to my house within two hours of first contact. He was prompt, courteous,very focused, highly professional. I liked his approach - fix the problem now, at my house, instead of asking me to drag my computer to a repair depot and then wait several days or weeks for a clerk (not the repair person) to call me that it can be picked up and I have to test it myself.
Licensing
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FAQ
Bensman Home Computer Repair is currently rated 4.9 overall out of 5.
Bensman Home Computer Repair accepts the following forms of payment: CreditCard
No, Bensman Home Computer Repair does not offer free project estimates.
No, Bensman Home Computer Repair does not offer eco-friendly accreditations.
No, Bensman Home Computer Repair does not offer a senior discount.
No, Bensman Home Computer Repair does not offer emergency services.
No, Bensman Home Computer Repair does not offer warranties.