Bartlett Garage Doors
About us
We provide garage door repair on all models of garage doors and openers in Memphis, TN and all surrounding cities. Family owned and operated since 1999 and dedicated to providing quality customer service. Call today for your free estimate on a new door, new opener, or repair. Same day service. Best Price in Town for the Best Service Around!
Business highlights
Services we offer
cable replacement, garage door replacement, opener replacenent and service, roller replacement, spring replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 8% | ||
| 0% | ||
| 0% |
My garage door wouldn't shut/ engage with the trolley after having to be manually closed during power outage. I called early Fri. about 7:30 a.m. and left voice message. Received call back about 2 hrs later ( was preparing to call another provider - since it was a Fri didn't want to wait around and have to pay extra for weekend visit or have to wait until Monday - so this was the only negative felt the return call should have been a little bit more prompt), but they did and was able to send two technicians out within a few hours. The technicians were two polite young men, and the problem was easily fixed in minutes. I was charged just the service fee (that was discounted for Angie's list customer).
"Thank you for choosing us to make the repair on your garage door and for leaving a review. We are glad that you were happy with the service we provided. If you need any additional service in the future, we will be happy to take care of you. Alicia"
"Thank you for choosing our company to repair your garage door. We really appreciate your business and for taking the time to submit a review. If you need anytihing in the future, just let us know. Alicia"
"Thank you for calling us with your garage door issue. We greatly appreciate your business and for taking the time to write a review. We hope your door continues to run smoothly, but if you need us-we will be happy to come out. Alicia"
"Please find out what company you used and do the review under their business name. This is Bartlett Garage Doors and we do not have a listing for your address or your name. We also do not charge that amound for a spring replacement. Our spring replacement is under $200 for 2 springs. I am sorry that you did not have a good service experience with the company that you called to come out. We work hard to provide excellent customer service at a fair price to Memphis and the surrounding area. You may call me if you have any questions, Alicia 901-386-4808."
"Thank you for choosing us to make the repair to your garage door opener. We appreciate the kind review and your business. If you need anything in the future, please let us know."
"Thank you for choosing us to make the repair to your opener. I am happy to hear that you were pleased with our service and we appreciate the positive review. If you need anything in the future, please let us know. Alicia"
Started off the new year with a TWO repair bills! LOL!
Bottom line: very professional, prompt, courteous, capable, would use again in the future. Haven't done any price comparison, but so far their excellent service keeps me from doing so.
Our garage door looked like it was trying to self-destruct. I really did look bad, so I called Bartlett garage door on late New Years Eve, not expecting a call back. But approximately an hour later, I got a phone call back and was able to schedule an appointment that same day, but had to cancel because of the technician's current appointment. Being the day before a holiday, I did not mind at all. She was able to schedule a new time that was convenient to my wife and I the day after new years which I thought was really good. The technician came out and VERY quickly diagnosed AND repair the problem. Done in less than an hour I'd say. Did I mention that it had really looked bad?! Very pleased.
Important note: the same garage door broke for a different reason (more obvious) 1 year ago and it was the first time we used Bartlett Garage door. Great service and why we called this 2nd time. But last year, the technician told us the gear was going bad and recommended we replace it then (which we didn't due to cost) and said it could go at any time. Though we didn't change it then, and it did cost us more (because of a 2nd service call), I was really happy he had the professionalism to give us that warning, because this repair did not surprise me one bit when we were told what the problem was.
Oh, the second repair bill? My cellphone. I dropped it... *sigh*
"Thank you for letting us do the second repair on your garage door. We are happy that you were pleased with the service and will recommend us. We are also sorry to hear about the cell phone repair in the same day! If you need anything in the future, please call. Hope you have a Happy New Year!! Alicia"
"Thank you for your positive review and for recommending us to your friends. We really appreciate the referrals. We are glad that you are happy with the repair. Thank you for your business."
"Thank you for choosing us to replace your garage door and for taking the time to give a positive review. We appreciate your business. Hope you enjoy the new door! Alicia"
"Thank you for the chance to repair your garage door and for the online review. If you need anything else in the future, please let us know. We greatly appreciate the business. Alicia"
Licensing
State Contractor License Requirements
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