@ Home Computer Service
About us
7 Employees. Uses For Cabling. Charges An Hourly Rate. No Travel Charges. Will do house calls to Entire Area.
Business highlights
Services we offer
Computer Repair. Computer Upgrades. Internet Sharing. Wireless Networking. Spyware Removal. Virus Removal & Spam Control.
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
0% | ||
0% | ||
0% | ||
20% |
When I picked up the computer a couple of days after leaving it in the shop, there were two deep black scratches on one side of the case. I brought this to the attention of the man at the front desk and her got the owner to look at it. The owner said to check with the manufacturer of the case and he would replace it.
I took the computer home and it still had a virus that showed up within about 30 seconds after turning it on.
I returned the computer to the shop and again cautioned them about being careful with the case. When I got it two days later, the virus was indeed gone BUT now it had a large gash in the front of the case on top.
This convinced me that I would NEVER bring anything back to that shop. I cannot imagine what they might do to me or my equipment next time. The owner did say he would replace the case but, could anyone trust his people to actually replace the case with a new one and install all the parts in it in such a way that I could be confident to use it?
Now I am out a $200 case. I did not ask, but no offer was made to just replace it for me. No offer was made even to just reimburse me for what I had paid the shop.
This used to be an excellent company and I had trusted them for years but there seems to be a whole new attitude that is arrogant and uncaring.
Licensing
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