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I am very pleased with the quality and professionalism of Spotless. The young men providing the service, Zack and Kameron , were very professional as well as friendly. They explained about the possibility of some stains not being able completely disappear, which is understandable when dealing with pets. They were very knowledgeable and answered any questions I had. They even took a picture on one of their phones and brought it to me to show me concerning an area I had placed a plastic mat over the carpet at my computer desk. Zack explained that the area may look a little different due to having the mat down. But, after they completed their work, I thought the rooms looked great! Having two little dogs can sometimes be rough on carpets no matter how well they are trained. Accidents will happen. There were a few spots that used to "bug" me every time I saw them, but Spotless got them all out. Their name says it all, SPOTLESS! They worked hard to get the job done, wasted no time and didn't not rush through the job. I will definitely call Spotless for future carpet cleaning jobs.
The cost was very reasonable and worth every penny. The area rug has to have special cleaning since it is wool and handmade. Therefore, they take it away and return it in about 2 weeks. The $401.00 included the two bedrooms, living room and the area rug.
I highly recommend this company for your carpet cleaning needs. If you have pets, let them know when you make the appointment. I think they use something especially for pet stains. Whatever they used, did the job and left a pleasant scent.
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