C & C ALUMINUM BUILDERS SUPPLY
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
First and foremost C&C Aluminum (Dale Cooper, co-owner) accomplished EVERYTHING promised! The usual bickering over what was to be done did NOT occur, amazing. I found Mr. Cooper very trustworthy.
All of the crew were professional, polite, respectful and extremely hard working. Michael and Tracy took the lead in our project and made sure everything was done as if it were for their house.
If I had to complain about something, it would be that I had to call the office as it was hard to reach Mr. Cooper on his personal cell phone.
The job took longer than expected because we kept adding things, the weather fought us and the holidays.
I was happily surprised to see that they were willing to use the best product (i.e. AvanTech subflooring rather than Huber Blue Plus & upgraded the thermostat to the Honeywell RTH7600D at no additional cost). We added an outside door that would connect our existing dining room to the sun room. They went the extra mile to make sure they protected the dining room so that the drywall dust and insulation being cut did not cover anything (made a happy wife). We added two more ceiling lights which C&C installed at no additional charge.
Another modification was to move the door going to the patio over six inches (6?). Even though they had ordered the door and adjacent windows, C&C went ahead and modified the order to meet our wants.
We had one issue where a large amount of water go onto the partially tiled floor. They brought in a heater and dried it out, but I was unsure if they were able to dry between the concrete board and the AvanTec. Mr. Cooper told his crew to go in and removed the tile and concrete board to show me that it was dry. Thinking back, it surprises me that they went that far and did not just dig in saying it was dry.
To me the best example of Mr. Cooper?s integrity came from a misunderstanding we had as we laid out the tractor cover. We agreed on an 8x20 foot cover and Mr. Cooper ordered and delivered it to the site. As they started to install it I noticed that it wouldn?t be big enough to completely cover my tractor because of the uprights. I told the workers to stop as it wouldn?t meet my needs. Mr. Cooper and I agreed to split the difference in the cost of the larger covering as we were both at fault (I agree). Later on Mr. Cooper came back and said he would eat the entire cost of the upgrade.
I not only would recommend C&C Aluminum Builders Supply / Comfort Plus, I have told Mr. Cooper that I want him to return to add a covering from the detached garage to the new deck as soon as I have the funds. Just wish I could post a picture :) .
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