Doug's TV Repair

I had a problem with my TV, he came out and fixed it. I liked him.

Doug was very knowledgeable. He recognized the issue and had it fixed in a short period of time. I would highly recommend him.

No trouble found

Unfortunately the repair/part cost more than what a new TV would have. Doug took the broken TV off my hands on only charges $20 for the house call. I highly recommend using Doug.

Repairman determined that the HDMI boards would have to be replaced. Due to the age of the TV's we determined to replace the sets instead of repairing them.

Great, got it fixed in about an hour.

Our 5 year old 51" flat screen TV went blank last Sunday evening. I looked up TV repair on Angie’s List, contacted Doug’s TV Repair through their web site, and had someone on site Monday morning by 9 or 10 AM. He diagnosed the problem as a failed power supply board, ordered a new one, and installed it this morning. He charged $30 for the initial visit, and $170 for the board and its installation today. I feel as if I was well treated, and would recommend him if anyone else has tis kind of a problem.

Overall, the experience was great. I would highly recommend Doug's TV Repair. I will recommend them to a friend or anyone who asked. He was prompt, responsive, straight forward, and clearly skilled at his trade. After requesting a quote for service from Doug, he called me within 24 hours. Initially, he and I discussed the issue over the phone, and then he asked me to review what troubleshooting steps I had taken to that point. After that, he asked me to run through some additional troubleshooting steps. The next day, once I had run through them, I called him back and let him know that the issue was still occurring. At that point, he let me know what he thought the problem was, and quoted me a price for fixing that issue. It was a board on the TV that needed to be replaced. I agreed to the price, and we set an appointment for an in-home visit. He arrived on time and got right to work. He clearly knew what he was doing as there was no fumbling around. Unfortunately, the board that he had (a refurbished unit) did not work as expected. He promptly ordered a new board from the manufacturer, and he was upfront that the new board would cost more. I agreed to the new price. Once it came in, we scheduled another visit, and again he arrived on time. He replaced the board, and got it set back up within an hour. It all worked as expected. Again, highly recommend.

Doug was on time for our scheduled in-home evaluation. He figured out the problem, ordered the part, came back and fixed up the TV. Would recommend him to friends and definitely use his talents again.

Excellent. Quickly found issue - ordered part, returned and completed the repair.

Vendor is knowledgeable. Service went very well.

After another company decided from the supplied picture and description of the issue it was not economically feasible to repair my TV, I reached out to Doug's TV repair for a second opinion. I some experience in electronics I was not convinced the other company's remote diagnosis was correct. It was easy to contact Doug's TV repair and promptly schedule my in-home appt. Doug was on time, got to work right away and obviously knew what he was doing; his experience and knowledge were apparent. He methodically diagnosed the problem and luckily effected repair on the spot. I believe the total fee was a good overall value and am satisfied. Although he was in and out in a flash, one must remember with services like these one is remunerating not only for straight clock time, but also for years of experience, knowledge, training, tools, fuel cost, and vehicle overhead- just to cite a few. My TV sustained slight internal damage during a household move, and the moving company was very interested in my overall assessment and experience with Doug's TV repair. I was pleased to convey the details of my positive experience, and recommend them to the moving company should they need this type of service in the future. I have saved his contact info for any future personal work, as well as recommendation to friends and family.

Awesome job.

Very good and was real nice.

Would cost more to repair than the TV was worth. They only charged for the house call and not for troubleshooting time.

Even though the problems were minor, Doug was great at coning out quickly and getting things taken care of. He was friendly and made me feel like my issues were important to solve He did a great job, and will always be my first choice when I need help with my TVs again. I would highly recommend him.

Doug is without question the best person I have ever had work on a TV and I have had many, many TVs. He was exceptionally reliable in keeping dates and time of coming to our home. He was very, very, skilled in diagnosing the problems in three relatively new TVs that stopped working. With the expert use of an ohm/volt meter he quickly diagnosed the problem in all three TVs. I have experience working with electronics but he is on another level. Doug told me how much it would cost to repair each TV and how long it would take to order the parts. I decided to have two TVs repaired. Doug ordered the parts and took a total of 30 minutes to replace the broken components when he returned. The TVs are working perfectly. On top of all of this, Doug is a very personable man who I feel is of highest integrity. I am recommending him to all of my friends. A total professional.

He found the issues and corrected the problem without charge. Seeing that the unit was not really broken.

Doug was very thorough and professional. Had to come twice and was there when he said he would be there. Fixed the TV quickly and way less than buying a new one.

Great! Doug was a big help, did so quickly, and did more than I requested.

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