GOODMAN'S APPLIANCE & REFRIG

I had used Goodman's before for other services and had not had any problems. But this time... they were extremely unprofessional. My first issue with Goodman's was that they would not come to the house while I was here, as requested. I was told they would call my cell phone with repair info and if I did not want them to do the repair they would only charge for a service call. The first repairman came out - never called my cell phone - said he fixed the unit and was paid by a check left with a caregiver. Two days later the fridge still was not cold enough to hold food so I called them again. This time a different repairman came out, worked on it and left without notifying anyone of the status of the repair - and I was here then. It took them 2 services calls to repair my refrigerator though they never actually fixed the problem. They were paid $189 after the first 'repair'. Now they won't even return my calls. I did call another company to fix the problem, which they did for 1/3 of the price Goodman's charged! I am 79 years old and still working 3 days a week. I feel that Goodman's completely took advantage and could have acted much more professional.