REEP CHIP POOLS & SPAS

The pool's physical cleaning was conducted properly. When we noticed normal water evaporation during the summer months, Mr. Reep claimed we had a leak and recommended the hiring of divers to investigate. In February Mr. Reep said that our Diatomaceous Earth pool filter was not operating. He removed the internal portion of the pool filtration system without permission and subsequently claimed he worked 5 hours on the filter grids. He phoned to tell us that two of the grids had to be replaced at a cost of $700+, but he recommended replacing all eight filter grids for well over $900. When I called a national supplier of pool filters I surprised to learn that all 8 of the filter grids cost approximately $132. I ordered the filter grids and a neighbor and myself replaced the grids in approximately 30 minutes. I had previously asked Mr. Reep to return the filter unit to me. He did so, but demanded $450.for the five hours he worked on the system. I paid him for his "work." Mr. Reep was asked whether he had administered DE powder to the pool's skimmer system to coat the grids...and he said it wasn't needed. I found out later that without the DE powder the grids will become clogged and would soon have to be replaced. Mr. Reep is the second pool service we have had during the past three years. Now, as members of Angie's List, perhaps we'll find a company that can handle the pool servicing in a professional manner.