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Bentley's Heating and Air

Founded 1945 • With Angi since June 2006

4.9

(25) Verified Reviews

Business Details

Phone Number

Address

109 Hartmann Dr

Lebanon, TN 37087

Description

Family owned & operated. Financing available through Wells Fargo Financial National Bank. Additional DBA: Bentley's Electric Co. See website for specials. Additional phone: (615) 405-1057.

Verified Reviews

A few reviews for this pro...
Andy W.
1.0
07/03/2018
I called to try and schedule an appointment to get a price on replacing an existing unit which was failing. We set a time for a Saturday and I asked if he couldn’t make it to simply call and let me know. He didn’t show up nor did he call. I made two calls after that and left messages each time. Never returned my call so I went with another company.
Description of Work
HVAC replacement
Category
heating & air conditioning/hvac
Brent R.
5.0
09/27/2017
JUST LIKE CLOCKWORK....DONE IN LESS THAN AN HOUR
Description of Work
REPLACE PTAC UNIT
Category
heating & air conditioning/hvac
Bill P.
5.0
08/07/2017
Perfect job. Quick install and clean up.
Description of Work
Heat pump replacement
Category
heating & air conditioning/hvac
WALTER W.
5.0
11/29/2016
Great we love our new system.
Description of Work
new hvac system
Category
heating & air conditioning/hvac
Jay G.
5.0
05/11/2016
unknown
Description of Work
.
Category
heating & air conditioning/hvac
Deborah B.
5.0
07/07/2015
unknown
Description of Work
Gave estimate only on a new unit.
Category
heating & air conditioning/hvac
Sherry R.
4.0
01/13/2015
unknown
Description of Work
They replaced one of our HVAC units (split AC and furnace). |After getting quotes from 3 providers (one of those being the company who replaced our last unit), we went with Bentley for the price and the brand).
Category
heating & air conditioning/hvac, air duct cleaning
vivian M.
5.0
12/18/2014
unknown
Description of Work
new duct work vapor barrier
Category
heating & air conditioning/hvac, air duct cleaning
Steve M.
5.0
08/29/2014
unknown
Description of Work
Complete system, inside and out. New wiring, new copper tubing, new thermostat, 3 1/2 ton unit. |On time, professional and neat. |I would let Scotty babysit my kid! |Yea, they're that good!
Category
heating & air conditioning/hvac
Ron H.
5.0
05/27/2014
They were always good. They have a good pricing, they always answer the phone and they usually show up to do the work in a short notice. I have nothing bad to say about them.
Description of Work
I've been using the services of Bentley's Heating and Air for eight years. They replaced my hot water heater in my house.
Category
water heater repair
marshall K.
5.0
05/05/2014
It was not exactly right after the first repair. A/C was cooling, but not enough. Bentley's returned with no additional fees. I don't know what the service tech did, but the A/C is better. It may even be fixed to my complete satisfaction, but we have not had a day that remained in the mid-90's all day. My unit is 12 yrs old . I know that there is a limit to what I should expect. I hope to postpone the inevitable for another couple of years if possible. So far, Bentley's seems like a straight up business. I'm sticking with them.
Description of Work
A/C was not working. My 12 yr old unit had developed a bad leak... all freon gone. Bentley's welded the leak, evacuated the system and refilled with freon.
Category
heating & air conditioning/hvac
Roger L.
5.0
08/23/2013
Excellent. I had a unit that needed a recharge and he did it. He checked my whole system and answered all questions. Great guy. He knew what he was doing and did it very efficiently. Nice to do business with a company that seems to care about you as a customer not just today but in the future.
Description of Work
Came out and did a checkup on my system. I had called another company to come out but they never came after six weeks of waiting. Bentleys came out within 48 hrs of me calling. Probably would have come even sooner if I needed it but my system was working and I just wanted a good check of the system. Only thing wrong was one of my units had not been cooling as good as I thought it should.
Category
heating & air conditioning/hvac
Larry S.
5.0
04/16/2013
They explained everything and were very patient with me with my numerous questions. It was an excellent experience.
Description of Work
I used Bentley's Heating and Air for replacing our air conditioning and heater.
Category
heating & air conditioning/hvac
Thomas T. F.
5.0
07/03/2012
They were very professional and I would recommend them to others.
Description of Work
Bentley's Heating and Air performed a checkup on our air conditioning unit.
Category
heating & air conditioning/hvac
bones B.
5.0
03/15/2012
He sowed up on time and did the job in one trip. Very happy and will use them again.
Description of Work
He was johnny on the spot! He showed up on time did a bang up job for us. Serviced and repaired in one trip with one man. As a retired pool and spa serviceman myself I know good service and this was.
Category
heating & air conditioning/hvac
Anne B.
5.0
02/27/2012
The service work was great.
Description of Work
The fan was not working on our HVAC unit. We called Bentley's A/C on Saturday, and had a prompt return call. We decided to wait to have the unit serviced until Monday, and David (on call) said he would have someone call us to schedule. Pam in the office called early Monday morning to schedule the service. David called on his way out to confirm address, showed up on time, and identified the issue of a bad relay panel. He changed the part, checked it and was good to go. He was friendly, polite and professional. I would use them again or recommend them for service work.
Category
heating & air conditioning/hvac
Ron H.
5.0
01/30/2012
They did a great job of checking out the house and properly sizing the new unit. They assessed that the airflow was lacking in the house and made some simple modifications to the ducting and air returns. They were very prompt and courteous throughout the install. All of the work was done in less than a day. They also did a great job cleaning up.
Description of Work
they replaced my package heating/cooling unit with a new, efficient unit
Category
heating & air conditioning/hvac
Randall S.
5.0
01/25/2012
unknown
Description of Work
great experience. very friendly. no pressure. alex did a thorough inspection and offered several estimates. the system was installed the next day installers were friendly and professional. very pleased.
Category
heating & air conditioning/hvac
Jim T.
5.0
07/26/2011
The installers arrived as planned . The salesman accompanied them, introduced them to us, explained the job to them. They installed the new equipment, removed the old units, cleaned up thoroughly, and finished in less time than quoted. They were all very polite and professional. A great experience over all. We would definitely recommend them for anyone's HVAC needs. They also have great service plans that they stand behind - we've had one of those for years...
Description of Work
Purchased a dual fuel heating and air conditioning unit for our family room. Salesman came to our house measured and recommended some units. went back to his ffice for the final calculations and returned with 4 possibilbilites and explained the pros and cons of each one.
Category
heating & air conditioning/hvac
Amy D.
5.0
06/30/2011
They were great!
Description of Work
They replaced an HVAC unit.
Category
heating & air conditioning/hvac
Carla S.
5.0
08/09/2010
They were great!!! They explained and showed me everything that needed to be done ahead of time, gave me pricing (which was great), and finished up in no time.
Description of Work
Serviced my heating. Found out that original installer (not them) wired all wrong. They corrected everything and now I can sleep without icicles on my face.
Category
heating & air conditioning/hvac
Carla S.
5.0
01/01/2010
Great, on time and for the first time in 1 1/2 yrs I have heat. Hire these folks..they know what they are doing both from business and profession.
Description of Work
Corrected wrong installation wiring, installed a new thermostat (I already had thermostat)
Category
heating & air conditioning/hvac
Marisa C.
5.0
10/14/2009
We had a couple companies come out for estimates. They were the only one to actually get inside the crawl space to see what the work was like (as opposed to just peek in through the entrance). They were competitively priced. It took a couple days to schedule the estimate and then a couple days to schedule the work. The workers were courteous and efficient. They cleaned up very well after they were done (even vaccuming up a mess I had made!). The only odd thing was that the workers left without telling us at the end of the first day (the work took a day and a half) so we weren't sure if they were coming back or not. We were adding insulation due to the Energy Right program through TVA that would reimburse us so we had to have it inspected by TVA when the work was done. The inspector said they did a great job.
Description of Work
Insulated entire crawl space where there was no previous insulation. Added insulation to the attic. Added two attic access panels because parts of the attic were not accessible.
Category
heating & air conditioning/hvac
Megan B.
5.0
08/06/2009
Our 10 year old builder spec A/C unit died on us in July! Bentley's came out the same day to see if it could be fixed and were very straight forward on our options (we could replace just the compressor and risk the rest of the old unit having a problem or get a new more efficient unit). We opted for the new unit. The owner of the company personally measured the interior of our house to make sure we selected the right size unit and made his reccommendations in a non-pushy, non-sales kind of way. The new A/C unit was installed on the next working day, the old one was hauled away, and our house has never felt so good in the summer!
Description of Work
New A/C unit installed.
Category
heating & air conditioning/hvac
5.0
06/21/2006
We have lived in our house for 20-some years and we have purchased two heating/air conditioning units from Bentleys. We have been very satisfied with the quality of the units as well as the service. They do an outstanding job at a good price.
Description of Work
We had a motor go out on our heating and air conditioning unit. We had purchased it at Bentleys, and they came out to repair it.
Category
heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Check, Visa, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Residential air conditioning heating and cooling system installation & repair.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Bentley's Heating and Air

    How is Bentley's Heating and Air overall rated?

    Bentley's Heating and Air is currently rated 4.9 overall out of 5.

    What days are Bentley's Heating and Air open?

    Bentley's Heating and Air is open:

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    What payment options does Bentley's Heating and Air provide

    Bentley's Heating and Air accepts the following forms of payment: MasterCard, Check, Visa, Discover

    Does Bentley's Heating and Air offer free estimates?

    Yes, Bentley's Heating and Air offers free project estimates.

    Does Bentley's Heating and Air offer eco-friendly accreditations?

    Yes, Bentley's Heating and Air offers eco-friendly accreditations.

    Does Bentley's Heating and Air offer a senior discount?

    No, Bentley's Heating and Air does not offer a senior discount.

    Does Bentley's Heating and Air offer emergency services?

    Yes, Bentley's Heating and Air offers emergency services.

    Are warranties offered by Bentley's Heating and Air?

    Yes, Bentley's Heating and Air offers warranties.

    What services does Bentley's Heating and Air offer?

    Bentley's Heating and Air offers the following services: Residential air conditioning heating and cooling system installation & repair.