Deck Masters

Deck Masters started the project with expectations to complete between 2-4 weeks. They failed to show up on the startup date. When they finally sent employees to job they would send 1 or 2 people every 5 maybe days for 2-4hrs.They have been here of a total of 9-10 days during 9/28/23 through 11/7/23. On those days only 1 or 2 people shown up and that is all I have seen. I have talked to Joe the onsite Manager multiple times and all I have seen is no shows and excuses. The change of order that he gave me has an incorrect date at the top. He gave a completion date of October 12th 2023 and he did not complete it. I asked him for another completion date and he gave me the date of October 19th, 2023, and that has not date was not met. The 2-4 weeks contact completion date was not even met. I later found out that the company Liability Ins had expired. He failed to meet the contact agreement. On 11/7/23, an attempt was made to contact the Company Representative, Rebecca Pearson. There was no answer and no voice mail setup. I contacted Joe the onsite manager and explain the defiencies and him that the contract had was void. He hung up the phone on me. I called back and tried again to explain the issues again and told him not to come back on my property again. He hung up on me again. I begin to look and measure the frame that been installed on my patio, and it was not sloped for the water from rain to run off. The frame was not even properly attached to the patio. Both patio and carport frames were improperly installed. The company workmanship was very substandard.

Very professional & dedicated deck builder! Deck Masters are my first choice for all future decking needs!

Do the weather and unforseen circumstances I had to cancel the contract. I would hire this company again if I have another project.

Very thorough and professional work. Even repaired lattice that had come loose. The deck looks like new!

Wry thorough and professional.

Excellent crew and know what they are doing. My wife and I hired them to build a custom 12x12 deck with two-tone colors. We are very pleased. You can not go wrong by hiring this crew. They were a little higher than other crews but after seeing the craftsmanship, the decision was well made.