The Grout Guy
About us
All of our work is done by myself and/or my wife. We are a family owned and operated business, serving Knox and surrounding counties since 2008.
Business highlights
17 years of experience
Services we offer
Grout - Seal, Repair & Caulk
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.942 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 42 reviews
Kathryn G.
Aug 2020
Scott is always professional and on time. His work is excellent. He has done several jobs for me and no job is too small.
Darlene P.
Sep 2017
Very responsive to calls, showed up on time, did an excellent job.
Roy S.
Sep 2016
great! Scott was on time for the scheduled estimate and for doing the work...Scott is efficient and professional...absolutely no mess was left behind...professional job was completed to my satisfaction...just a really nice man! call Scott if you need any grout/caulk services done
Robert S.
Aug 2016
The Grout Guy did a fantastic job in prepping, cleaning, and sealing the tiled floor. He completed it in the exact time frame that was quoted. There were no surprise charges. I would definitely hire him again.
John A.
Jul 2016
They did a great job and left everything clean. Arrived on-time and finished in a reasonable time. Very nice guys, Scott and brother Joe. Price was not cheap, but reasonable.
Myles D.
Jan 2016
Great job!
Response from The Grout Guy
"Thank you , It was a pleasure working for you and your wife . Call again if you need us ."
Lenny G.
Dec 2015
Response from The Grout Guy
"Thank you for your kind review. Call us in the future if you need The Grout specialist ."
Barry C.
Aug 2015
Good
Response from The Grout Guy
"Thank you for choosing The Grout Guy . If you need us in the future . Please call ."
Dennis L.
May 2015
great job would use him and recommend him again
Response from The Grout Guy
"Thank you for choosing The Grout Guy."
Kathy R.
Dec 2014
He went beyond the call of duty to accommodate our tight time frame! And the finished walls look like new!
Response from The Grout Guy
"Thanks [member name removed], call on The Grout Guy , when you need me ."
David R.
Dec 2014
I would use them again.
Response from The Grout Guy
"Thank you for choosing The Grout Guy"
Sharon M.
Oct 2014
Terrific job. Scott squeezed me into the schedule since we were in a hurry. He arrived when he said he would, did exactly what he promised. The grout looks amazing. Wish I had done it ages ago!
Response from The Grout Guy
"Thanks for choosing The Grout Guy"
Marcia K.
Sep 2014
Call back was quick for both the estimate and the repair job. Very satisfied with work performed and would use again. Cleaned up after job and was careful coming and going up and down the stairs to the bathroom(s). Used "green" cleaning solution with no fumes.
Response from The Grout Guy
"Thank you for choosing The Grout Guy"
Kevin A.
Sep 2014
Scott showed up according to schedule and worked intensively for about 3-4 hours on re-grouting and caulking 4" tiles in a bathroom. The overall surface area was about 54W"X 36H" on one wall and on two side walls 36H"X36W" (assuming the tub surround). This work re freshened the bathroom and completed our bathroom renovation. Probably this was a task that I could have done myself but not with the quality and speed in which Scott performed it.
I thought the price was a little high taking into account the time it took for him to complete it, but then again maybe this was a product of his efficiency.
I thought the price was a little high taking into account the time it took for him to complete it, but then again maybe this was a product of his efficiency.
Response from The Grout Guy
"Sorry you were less than pleased with the price . It was slightly higher than normal because the job was on top of Ski Mountain in Galinburg. The address was 1487 S Baden Dr, Gatlinburg (Not Pigeon Forge) and the date was Friday May 2, 2014 (Not the 12) and the price you paid was $425.00 (Not $600) I don't mind you rating me less than "A" but I wish you would at least tell the truth."
BARBARA C.
Sep 2014
GREAT
Response from The Grout Guy
"Thank you for choosing The Grout Guy"
Robert G.
Jun 2014
Arrive on time. Removed old grout. Regrouted shower and cleaned floor. Looks better than it did when it was new.
Response from The Grout Guy
"Thanks for choosing The Grout Guy"
James H.
May 2014
He was fine. Had no issues. I mean, again, he just does good work. There was nothing, he did a good job across the board.
Response from The Grout Guy
"Thanks for the great review, and Thank you for choosing The Grout Guy"
Chris W.
May 2014
This was the second time I've used Scott and I was just as pleased with the outcome as I was the first time. Scott goes to great detail to get the surfaces clean and dry while never making a mess in your home. He's prompt, courteous and works hard. The quality of his work is outstanding and I would highly recommend him to anybody.
Response from The Grout Guy
"Thanks so much for the great review , It was my pleasure working for you . Thats the kind of work you should receive from anyone."
Bryant C.
Mar 2014
He is great, he did a wonderful job for us. He is really good though. We recommended him to others too. My wife is a realtor, and she felt that it was a fair price.
Response from The Grout Guy
"Thanks for the great review , I hear your wife's ad on the radio all the time . Tell her The Grout Guy say's "Hello""
Cheryl P.
Feb 2014
.
Response from The Grout Guy
"It was a pleasure working for you guys . Thanks for the great review."
Christy L.
Jan 2014
Scott was great! We live in an older house with plaster gluing our tile together in the bathroom. He was there from 9am -7pm finishing the job. He never even took a break for lunch. The job was much more complicated that originally thought but he keep to his original estimate. He was so neat and tidy - a true professional! Our bathroom looks 100% better!
Response from The Grout Guy
"Thanks , it was my pleasure making your tub/shower look brand new again. (That's what I do) "Ugly Grout, Lookout !""
Robert O.
Aug 2013
Found that front of stairs were also coming off and adjusted price which we were very pleased. I would use Scot again and also recommend his workmanship and professionalism.
Response from The Grout Guy
"Thanks for the review. It was a pleasure working for you and your wife, should any problems arrise in the future "Call The Grout Guy""
Teresa H.
Jul 2013
He arrived right on time and went to work immediately. Conferred with us on grout color. Cleaned up everything before leaving. Very pleasant experience an quality work. We are planning on having him redo our tiled floors in the near future. Would definitely recommend.
Response from The Grout Guy
"Thank you for your pleasant review. It was a pleasure working for you ."
Rebecca M.
Jun 2013
The work turned out very well! He arrived on time for the appointment. He was only scheduled to come out and do an estimate. When we talked about it, he was able to do the work right then. It was 5pm in the evening and he completed the work saving me the time to make another appointment. I was very pleased with that and the work that he did.
Response from The Grout Guy
"Thank you [member name removed],Normally I can't do the work the same day ,but there are exceptions.I'm glad it worked out that way .It saved us both time .When you have grout issues in the future ,remember, "Grout" is our middle name , The Grout Guy!"
James H.
Jun 2013
The work turned out fine. I have no issues. I would recommend him.
Response from The Grout Guy
"Thanks [member name removed] , it was a pleasure working for you and your family ."
Licensing
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FAQ
The Grout Guy is currently rated 4.9 overall out of 5.
The Grout Guy accepts the following forms of payment: CreditCard
Yes, The Grout Guy offers free project estimates.
No, The Grout Guy does not offer eco-friendly accreditations.
No, The Grout Guy does not offer a senior discount.
No, The Grout Guy does not offer emergency services.
No, The Grout Guy does not offer warranties.