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PROSCAPES LANDSCAPE DESIGN GRP

About us

Full service landscape design, installation, & maintenance including irrigation, hardscapes (pavers & retaining walls), landscape lighting, turf/tree/shrub care, mowing, outdoor kitchens, firepits, fireplaces, & pergolas .

Business highlights

25 years of experience

Services we offer

& maintenance firm. We can provide all phases of your landscaping project IN HOUSE. Starting with a site plan or design layout, In business in Knoxville, Inc. has worked hard to build a reputation of landscape excellence and superior customer service., Inc. is a full-service landscape design, Proscapes - Landscape Design Group, Proscapes - Landscape Design Group, TN since 2000, installation, we can creatively and professionally take your landscape project from start to finish. Over the years

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
11%
2
11%
1
0%
Showing 1-9 of 9 reviews
Kelley W.
Dec 2015
5.0
Yes, I recommend this pro
.

Stacey P.
Feb 2014
5.0
Yes, I recommend this pro
$38
Great!

David B.
Oct 2013
2.0
$10,600
Proscapes did a good job on the wall. They did pretty much what they had promised and generally did an adequate job including addressing a drainage problem (ponding in front of the wall) which required additional work and a return trip to our house. The real issue has come with respect to establishment of a new lawn which has been done very poorly. Proscapes did prepare, seed and fertilize the lawn as required under the contract. The problem has been that the lawn has not become established in spitee of regular watering for the past 3 months. When we consulted the company over the lack of a lawn, the business manager was quick to point out in the contract that they did not guarantee the establishment of a lawn- we only paid for them to seed and fertilize the lawn. I looked at the contract and they were indeed correct- the contract said they did not guarantee the planting and establishment of annual plants (ie grass). Of course, they never mentioned this when we consulted with them over our desires to establish a new lawn. Additional contact with the company has not resulted in any resolution. I asked our original landscape consultant with Proscapes to come by and take a look at it. He said that he would but I haven't heard back from him since last contact approximately 3 weeks ago. I am very disappointed with what we ended up with compared to what we hoped for. Our next step I guess is to pay someone else to put in a lawn and read the fine print in the contract.
Ironically, our next door neighbor put his own lawn in 3 weeks ago and has a beautiful green lawn that looks exactly like what we thought we were getting for our $10,000 investment.
Response from PROSCAPES LANDSCAPE DESIGN GRP
"I'm sorry to hear that [Member Name Removed] is disappointed with our service. I do need to point out a few things about his contract. First, his total job was $10,540, but only $295 was for seed/straw/fertilizer. That is less than 3% of the total job cost. A huge majority of this job was hardscapes work and not lawn establishment. Second, [Member Name Removed] received a $395 discount off the total of the job, so essentially the grass seed/straw/fertilizer was free. Third, as it states in our contract we do not warranty seed growth or viability because it is very subjective to outside influences. For instance, a huge rain storm can wash the seed away, it can get too much or too little water, birds love to eat grass seed, etc...His consultant did look at his yard as requested and determined that we fulfilled the duties we had been contracted to do. Even though it is clearly stated in our contract "This warranty does not cover...ground cover (including grass and sod)" we have since added wording directly to the estimate line item that we do not warranty grass seed. Hopefully this will prevent any miscommunication with future customers."

Esther D.
Jul 2013
5.0
Yes, I recommend this pro
$33,000
Mike worked with my husband everyday and was more than happy to take the phone calls if need be. The workers were here for one month straight. They would clean off our driveway everyday before they left, so we could use it. They were not the least expensive company but their service was more than making up for it. They found trees that fit our area. They put in french drains. They did an absolutely beautiful job.

Julie S.
Feb 2013
5.0
Yes, I recommend this pro
$17,000
Proscapes transformed the appearance of our home by completely redoing our front lawn and the back yard areas. The Proscapes designers gave us a lush, verdant lawn that is truly impressive yet still understated at our request. Essentially, they gave us a and quot;WOWand quot; factor that one gets when first viewing our home. Also, our backyard area has now been transformed into a beautiful pergola with a stone walkway from the parking area to the pergola. The small sides along the walkway are now a river-rock rock garden. We also have a maintenance contract, so we trust Proscapes to completely care for our yard. We do not give trust easily, so you can see we are very happy with Procapes and all the work they have done for us. We would especially like to thank the owners, Mike and Katie, for going above and beyond in meeting our expectations. Without reservation, we can highly recommend Proscapes for creating beautiful, professional landscapes.

Cellostine M.
Oct 2012
5.0
Yes, I recommend this pro
$4,800
They were willing to work with me throughout the installation. I changed the design at the beginning of the work and then didn't like it. They worked with me to make it a much better finished product even though some pavers had to be taken up and reinstalled. Great customer service.

Ann A.
Aug 2012
5.0
Yes, I recommend this pro
$1,000
The first time I spent about $60,000 and that was 3 years ago. Our builder used them so I didn't really pick them but they did a good job. It took 4 or 5 months for this project. They did a fine job.

Charlie H.
Aug 2012
3.0
$7,900
We were going to have them do more work for us but after they stood us up two weeks in a row we decided not to go through with them. They are expensive.
Response from PROSCAPES LANDSCAPE DESIGN GRP
"I am very sorry that this customer was stood up several times. As the owner, I was unaware of this happening. I just want to clarify that the employee that missed the appointments is no longer with our company. I am sorry that you had a bad experience and we realize that we can only be as good as the employees working for us."

Paul W.
May 2012
5.0
Yes, I recommend this pro
The Proscapes team was very responsive throughout the whole process. From the initial estimate to the finished product, the team started and ended on schedule.They stand behind their work and made sure I was satisfied with the results.

Licensing

State Contractor License Requirements

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FAQ

PROSCAPES LANDSCAPE DESIGN GRP is currently rated 4.4 overall out of 5.

PROSCAPES LANDSCAPE DESIGN GRP accepts the following forms of payment: CreditCard

Yes, PROSCAPES LANDSCAPE DESIGN GRP offers free project estimates.

No, PROSCAPES LANDSCAPE DESIGN GRP does not offer eco-friendly accreditations.

No, PROSCAPES LANDSCAPE DESIGN GRP does not offer a senior discount.

No, PROSCAPES LANDSCAPE DESIGN GRP does not offer emergency services.

No, PROSCAPES LANDSCAPE DESIGN GRP does not offer warranties.