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Mr. Appliance of Knoxville

Founded 2007 • With Angi since August 2012

2.9

(14) Verified Reviews

Service Categories

Description

Mr. Appliance specializes in appliance repair and maintenance to keep your appliances in peak working condition. But repairing your appliances is only part of the job. Our goal is to deliver superior service by taking extra steps to protect your home and become your preferred appliance repair expert. Calling Mr. Appliance ensures: * Prompt, efficient attention * Our ""leave no trace"" clean-up commitment * A solid quote before the service begins - no surprises * Courteous and skilled in-home service professionals * Never an over-time charge - we charge by the job, not by the hour * All work & parts guaranteed Mr. Appliance is locally owned and operated and is part of the largest and fastest growing full service appliance repair company in the world. When your appliances are in need of repair, contact the appliance repair experts at Mr. Appliance....

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Neli Virtual Appliance Repair

5.0

(526) Verified Reviews

Neli Virtual Appliance Repair

COVID-19 SAFE VIRTUAL SERVICE. Virtually diagnose and/or repair your appliances today without anyone stepping foot inside your home! For $35 you can take control of your home appliance repairs via video chat or text with a certified technician when it’s convenient for you. Just make an appointment and tell us what’s going on. Neli’s advanced camera sharing ability, user-friendly chat features, and certified technicians will guide you over the phone through your appliance diagnosis and repair. Schedule your appointment today at nelihome.com or call us at (833) 876 0900!

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Verified Reviews

A few reviews for this pro…

1.0

02/15/2021

Here’s my experience with Mr.Appliance....on 2/11/20, I had a dryer heater and thermistor replaced in my dryer. $356.27. On 2/13/21, 367 days later, the same issues arise with the dryer. I emailed Mr. Appliance, 2/14/21, asking if there’s still a warranty on the parts. I’m told if I had called them on the 2/13/21, that was a Saturday by the way, they might could have done something but 48 hrs late...

DESCRIPTION OF WORK
Dryer Repair

CATEGORY appliance repair

1.0

01/15/2021

Almost 3 months later and still not repaired. They have been here 3 times with nearly $600.00 paid to date. He was here yesterday and said I needed another $340.00 part. So they were trying to charge me almost $1000.00 and no guarantee that problem would be solved. I called to talk with a manager but she was out to lunch so I left a message. "Someone" called back a few minutes later and after expl...

DESCRIPTION OF WORK
self-cleaning oven repair

CATEGORY appliance repair

1.0

11/18/2020

Over a half dozen service calls and still never fixed the appliance. Poor technicians and even worse customer service. Very dishonest company. find any other repair company instead,

DESCRIPTION OF WORK
Refrigerator Repair

CATEGORY appliance repair

1.0

10/29/2020

Very expensive, Insisted on payment upfront, No resolution to problem. Go to UTube instead, get same day part delivery and no need to miss work waiting endlessly. If you want repair done correctly, do it yourself.

DESCRIPTION OF WORK
Dishwasher repair

CATEGORY appliance repair

1.0

08/12/2019

Charged $270 to replace a lid switch on our washer. The part costs between $8 and $30, and they provided about 20 minutes of labor. No receipt given at time of payment. Nearly $100 fee just to diagnose the problem so you're already out of luck by the time the tech gets in your door. Called and spoke to people in the local office twice and they refused to do anything about this outrageous price. Cl...

DESCRIPTION OF WORK
Replacement of washer lid switch

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

We stock all of our vans with the most common parts, and we also warranty our repairs for one full year. We provide an up front quote to all customers so that they can decide whether they want to do the repairs, or pursue another avenue. So this customer was provided an up front quote, prior to doing any repairs. The customer opted to do the repairs, paid the technician the quoted amount, and sign...

Services Offered

All major household appliances including refrigerators, microwave ovens, freezers, vent hoods, washing machines, trash compactors, garbage disposals, dryers, ice machines, ice makers, dishwashers & ovens/ranges/stoves.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
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