Mencer's Tree Service

Mencer’s Tree Service has broken TN State Law twice within 3 months completely blocking emergency access to homes on our road for over eight hours each time. They don’t notify you in advance that they are going to block emergency access to your home and that if your neighbors. Plus, in my opinion they use huge cranes that are not necessary for the job. If you don’t want to upset all your neighbors and break TN state law I would definitely recommend using an alternative company.

Derrick lead this crew. They did a great job! Cut 3 very large trees and did not damage surrounding plants! Super clean up. Can’t even tell they had been there! Thank you, David Morgan

They did a great job, they cleaned up everything and did it very fast. They really know what they were doing and they were a lot cheaper than other company.

Was excellent work Derrick and the crew did a great job and left the place very clean

I hate posting negative reviews for companies, but I feel it's my duty to inform the public before you experience the same issue I have. First off, Mencer's Tree Service did a good job removing the tree's from my property. No question about that. Just wanted to get that out there. My issue came about as we had numerous stumps that needed to be removed. A large stump grinder was used, and our irrigation line was ruptured in numerous places. The owner of the company was notified, and they have chosen not to be responsible for the subsequent damage that they caused while grinding the stumps on our property. Bottom line - Mencer's Tree Service was not the cheapest option we had to remove our trees, but we chose them based on their reputation/reviews. When you pay thousands of dollars to have trees removed, you expect a certain level of work. Their employees caused the subsequent damage to our irrigation system, and yet they don't feel as it's their responsibility to reimburse me for the damage they caused. Hope this helps someone down the road.

If Your Next Door Neighbor Hires Mencer's Tree Service, Watch Out!! When my next door neighbor hired Mencer's to remove 2 mature backyard trees, I wanted to head off any problems with Mencer's using my property. Simply, I was crystal clear in asking Mencer's to stay off my property. Shouldn't be difficult to follow since the closest tree being removed was 35 feet away from my property. Potential problems averted with Mencer's, so you would think. Instead, throughout the long day, Mencer's repeatedly worked across my property. First, they dropped their equipement in my yard popping back and forth into my yard to use it. Using my yard is just what I asked them not to do. Next, I encountered Mencer's transporting logs over my property at the point of already having hauled 2/3 of the cut up 40 foot tree trunk to their wood chipper! Again, using my yard is just what I asked them not to do. Finally, Mencer's left my deck and staircase covered in sawdust and wood chips. Deciding to call the young family manager of Mencer's to discuss all of this fell on deaf ears. He responded in a condescending, sarcastic way that I was talking too much, boldly downplayed anything that his crew did, didn't own any responsibility for tresspassing anytime over my property, and callously summed it up as "tough luck". Why I was forced into having to waste my time in dealing with Mencer's tree service at all is an outrage. I was not their customer and never will be. But Mencer's decided to use my property as a shortcut to get their job done, disrepecting me as a property owner who had politely but firmly asked them to stay off my property. Mencer's tree service crew was sneaky and deceitful and their young management showed a real lack of integrity, professionalism, and fairness. Mencer's may brazenly take any opportunities they can get away with by using your neighbor's property as long as it benefits Mencer's. There are plenty of great tree services in East Tennessee that work with integrity and whose owners have a professional businesss acumen in dealing with the public. Under young family management, Mencer's is not one of them, not caring to make "it right" with the neighbors of their customers who they have disrespected and infringed upon. So, if you do have consideration for your neighbors and their property, I would recommend that you do not hire Mencer's.

Excellent! We had a tree fall due to heavy rain that needed to be removed. We also had them price the removal of two dead trees. Not only did they remove the fallen tree, they repaired the damage to my yard. I was most impressed about how well they cleaned up and removed the debris from all of the tree removal. Very professional crew.

Removed a very large limb that had fallen in my yard, across my neighbor's fence as well as a limb from my yard from my neighbor's apple tree. They were the best of three estimates, courteous, and timely. They cleaned up everything very well. I will use them again.

The work crew, led by Ryan, did an outstanding job of trimming back a tree and removing the branches. The professionalism of the rep for Mencer's (Andy) was terrible. When I asked Andy if his workers could move their trucks (after they were done trimming my trees) so I wouldn't violate any HOA restrictions, Andy was not very professional. He stated and inferred he was doing me a favor by trimming back my tree...I reminded him he wasn't, and the actual process for our agreement was for him to do the work and I pay him for that work. Andy also didn't like the fact I called him to get tree branches (from a neighbor's tree) removed from my property...his crew had cut down a couple of trees on a neighbor's empty lot and were told by Andy to just let those trimmings remain on my property. The work crew did return (they were great to talk to) and removed the branches in just a few minutes. I would hire the workers again with no hesitation, but I wouldn't hire Mencer's if I had to deal with Andy again...if possible, avoid.

Great. We were pleased.

They took both trees down in about two hours. The crew left the area free of debris. They did scratch up my neighbor's fence with tree limbs on a bobcat but hoping they will come out with pressure washing. Also left a scratch in my driveway but not a big deal to me. This is the second time I've hired them and I highly recommend them. My only complaint is that they don't really schedule, they just show up at their convenience. This proved to be a bit of an issue this time since I had a contractor scheduled to come out at the same time they showed up - it prevented me from adequately discussing the other outdoor project with the contractor.

It went great.

Miles Mencer's team was excellent. Crew chief Elicso organized the work and kept it going until it was completed. His team of Vincente, Chris, Jason, Vince and Dmitri were great guys, all hard-working and profession. Home office coordination (Angela) was great also. I would hire this firm again and highly recommend them.

Excellent service!! We had a very tall river birch tree by the house that needed to be cut. First, I called to make an appointment to get a quote. The lady who answers phones and emails are very responsive and courteous. They offered to come out the following day. Mr. Mencer arrived ahead of time and explained everything. Quote he gave was one third of what an equally reputable tree service company had quoted! We agreed that they can come out whenever they have open schedule without appointment. Within 10 days of the quote, I returned home from work and found the tree gone!! A housecleaner who happened to see them said a group of men came with a truck and finished work in about 30 minutes. They cleaned up nicely without any debris left. I will highly recommend Mencer's!!

We had acerage that needed to be cleared for a home site, yard and driveway. The crew showed up early and got to work. They worked for 3 straight days and of course, needed to take breaks. I'm quite certain alive never seen harder working guys. They even encouraged us to save certain trees, based on the health of it OR encourage
d certain trees to be taken down, also due to the health of the trees. They were flexible with our requests and did a professional job.

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They were to come out and clean up all of the dead trees and other logs. They arrived around 8:30, but didn't start working until around 8:45. They worked through the day and took about an hour lunch. In the early afternoon, my wife became ill and we had to rush to the ER in an ambulance. I explained this to the head crew member that I had to leave, but to treat the project and property like it was their own. They told me they were leaving at 4 p.m. sharp. They ended up leaving the project unfinished. I paid $3,500 for 8 hours of work. They arrived 45 minutes late and took the hour lunch. That's an hour and 45 minutes of time I was changed and no work was getting done. There is only 3-5% of the job that still needs to be completed. I was happy with the other work that they completed, but I want the entire project done.

The quote included copies of his insurance certificates.
Mencer's crew arrived on time on the day scheduled.  There were 7 workers and all the trucks and equipment needed for the job.  They immediately started to work on the marked trees and worked steadily all morning to finish the job before noon.
The climbers were very skilled, efficient, safety conscious and courteous.  They dropped the limbs without causing damage to the surrounding yard or shrubs.  Some of the trees were near power lines and they were handled with no issue.
All limbs up to 6-8 inches were chipped and the larger portions of the trees were hauled off in a dump truck. 
After the trees were felled, the crew cleaned up all the debris by raking, carrying to the chipper and finally blowing the sawdust so it could be collected or distributed.
We kept the chips to use as mulch.
 

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went OK

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