Master Construction Alliance

We consulted with Master Construction Alliance on a project for approximately 3 months, giving the proposal of our full project at the onset. Our budget was discussed and raised at their suggestion. After investing several months' time and money in this company, they came back with a budget of well over double what we had been discussing from the beginning (i.e., our budget was $130,000; they presented us with a $280,000 project without changing the scope of the project!!). We firmly believe that the philosophy of this company is to come in with an extreme number in order to negotiate the homeowner's budget somewhere quite a bit higher than what was originally planned or budgeted. Further, we paid $1500 for renovation plans that we were never able to have delivered by them or refunded. This company is out to scam people. Would strongly recommend checking references, licensing before even beginning to consult with them.

Bob, their salesman was awesome and took the time to explain the option of an upgraded warranty to us, which we ended up purchasing. Our entire project was complete in one day!

It worked out well and we are very pleased with the finished product. We ended up with a beautiful custom kitchen. The painting was outstanding. Overall, we really liked it. We only had one issue and I think that it was pretty good. The price was great and the quality of the products was better. They were always punctual and very professional.

They were great people to work with. Brandon was terrific.

They are excellent. They are very knowledgeable, very experienced and very neat. I would highly recommend them to anyone. I had three bids and I've found them in the middle. But overall the service is excellent and the crew is excellent. I got the best deal. The quality is fantastic. They are always on time. They clean up when they leave. They are very professional.

Initial phone call was made, they sent an estimator out the next day. Window was ordered and installed within a week. Installer was very skilled, professional, polite and was concious of cleaning up when he finished.

Thanks goodness, I had scheduled my move so all the work was complete before I moved in! In the course of the work, numerous change notices or requests were initiated by me. They responded to all of them. In the end, I am completely satisfied with the quality of their work, and have already let them know that I am planning to call them back for some additional work later on. I highly recommend them!

From the very beginning, working with Master Custom Homes was a great experience. They presented several design plans, based on our desires and suggestions, and came up with a great design that worked well for us. The entire remodel took just over two months. They did a complete demolition of the existing bathroom and rebuilt it, from the floor up. All of the subcontractors they used were professional and experts at their craft. Interior walls were moved, as were the commode, shower, vanities, and sinks. They installed an outdoor tankless water heater, and new electrical and plumbing lines. We had a spa shower built, as well, along with a spacious linen closet. The company assigned one of their employees to be the project supervisor. He was at the house every day to oversee the progress of the job and coordinate the flow of work. We gave him a key to the house that he kept in a lock box on the front door knob. We had no concerns at all that our property was in good hands and would be properly supervised. Master Custom Homes supplied their own dumpster and did a thorough clean up of the site every day, including vacuuming. Any of our floors that they needed to walk on were covered with a drop cloth to prevent any damage. They even supplied their own Port-A-Potty in the driveway so none of the workers would need to use our bathrooms. Also, they supplied a decorator who went with me to pick out colors, plumbing fixtures, tiles, vanities, and granite. After the bathroom was finished, they employed a cleaning service to come and clean the entire bathroom and master bedroom thoroughly. Although their estimate was not the least expensive one we received, there is no question that we would definitely hire them again to do more work for us. They were very specific about the charges, in advance, so there were no surprises when it came to paying them. I really cannot say enough good things about this company. There was not one problem or glitch in the entire process. The bathroom looks wonderful, and they were a pleasure to work with.

I liked how they dealt with it very much. They were upfront, from the very beginning, they said they would charge $75 for the estimate and that would be deducted from the final cost of the project if you go with us. They came back 2-3 times with different designs and just worked on the whole thing. There was no surprises going on with him which I kind of liked. We have a preconstruction meeting on Wednesday. We will meet the construction crew, they will be in the house and take over. They were very thorough in explaining what their position in the house physically will be, that they cover the floors, bring their own porta-potties, etc. They are very punctual and professional.