Hutton Hardware

Overall it went excellent. They called, they came, they picked up the tiller and took it back to their shop--they did charge extra for the transportation but I had no way to get it there anyways. My only thing was they said they would call to let me know about a time frame on the work but I never got the call and I ended up calling them about a week later to check in. Other then that, everything else was great.

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Picked up tuned up and redelivered my lawn tractor on a Saturday

I called Hutton Hardware late Friday afternoon to ask if they did pick up and delivery on lawnmower repair. They told me they do and scheduled my pick up for the following Monday. They picked up my lawnmower as promised and called me with the estimate. I had a self propelled Husqvarna push mower and the front wheels had locked up. I had gone online to check on the prices of replacement and realized that it might be expensive. The price Hutton's quoted me was actually more reasonable than I expected. I told them that I realized it would be expensive and I didn't really want to spend that much money on a replacement part on a used lawnmower. They told me that they had a new Snapper mower with an awesome waranty at a great price. They said they would deliver if and let me see if I liked it. They delivered it the next day and I loved it. When I finally got to mow my yard a couple of days later(because of rain) I found out that the wheels on the mower were too tight. They just wouldn't roll. I called Hutton's and they sent someone straight over to make it work properly. I honestly can not stress enough how impressed I am with their service and integrity. They obviously care about their customers and have great prices. I highly recommend this company.

They were very efficient.

Hutton's picked up both mowers for repair the day I called and called me within a day with the estimates. They delivered the rider mower after it was repaired and the push mower after the part came in and then they delivered that one within a few days. The pickup and deliver service was very handy without this I wouldn't have been able to get the repairs done so quickly.

I took my Snapper in to be worked on. I had read all the good reviews on Angie's list so I felt comfortable using Huttons to do the work on my mower. I was told it would take about a week to do the repair and that it would be ready on Saturday so that Saturday I got a trailer and went to pick it up. They are about 15 miles from where I live. After I got there they told me that it really did need more work and I decided to leave it and let them do the additional work. The total of the repairs was around $300. I was told it would be ready the next weekend, I never got a call so I called them to make sure it was ready before I drove all the way out there and I was told that the parts did not come in but they were picking them up on Monday and it would be ready to pick up on Tuesday around noon. I had to go out of town so I went to pick it up on the following Saturday. I was told when I got there that they had an open house the day before and the repair man had to be pulled off the work to work on the open house and that my mower was not ready. I was upset since no one had called me and I had gotten a trailer and driven all the way out there for nothing, again. The man at the counter said that he would deliver the mower to my house that evening since he lived near me but it would be after he got off around 6:30 or 7. He never showed up and never called me to tell me he was not coming. I made a mistake and paid them all the money that morning and I still do not have my mower or a call to say why they did not deliver it. Now I have to wait until Monday morning to get any answers. I was hoping they were different but I was wrong. I wil never use them again because their word obviously means nothing.

excellent experience

Well.

I haven't been able to mow my whole yard is 2 years. The mower would either not run, or stall when the blades were engaged. I had taken it to 2 other repair places 5 times at considerable expense, they would keep the mower 3 to 4 weeks and it would do the same thing every time I would get it home. Huttons listened to me, and fixed the real problem in three days. They are very proffessonal, friendly and have common sense, which is hard to find these days. I will never take my equipment to anyone else!