Hiller Plumbing Heating & Cooling
About us
Hiller Plumbing Heating and Cooling has been in business for over 22 years. Hiller operates with a 100% Satisfaction Guarantee... Happy You'll Be or the Service is FREE!
Business highlights
Emergency services offered
35 years of experience
Services we offer
Residential plumbing, electrical, heating & cooling, removal of sludge, repairs, replacements
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5132 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 8% | ||
| 10% | ||
| 3% | ||
| 3% |
Showing 1-25 of 132 reviews
Cathy B.
May 2022
So far it has not gone well, my issue started in March and has yet to be fixed. At first Hiller said it was KUB's problem and KUB agreed. Then KUB decided that due to the location it was my issue to repair. OK, I agreed to have Hiller repair it and was given a quote from the project manager William. On May 2 Hiller arrived about 330 in the afternoon and proceeded to dig a hole to expose the sewer pipe. I now have a big hole in my front yard and it is May 31. I have made countless phone calls to William, the project manager, and he has only picked up once. He said he would get back to me with a date and time to finish the job. It's now been 2 weeks since then and no call back with a date and time to finish the job . Needless to say, I am not happy. I shouldn't have to continually call and leave messages and not even get a call back. I just want the job finished. As a loyal customer of Hiller's for 17 years I do not feel this is the proper way to treat someone. Do I need to hire another plumber for the job so it can be finished? I'm beginning to think so.
Mark M.
Mar 2018
I had Hiller out to run a gas line so I could replace my electric stove with a gas one. I tried another local plumber first who came out and gave me a quote and then when the workers got here they tripled the price. So I called Hiller. They came out the next day and gave me a good quote. Then came out the following day and performed the work. And they worked miracles with how great the work went and how little wall damage there was. And they charged me what they quoted me. Then I called the next day to have them come out and install my new stove. Which they did the next day and while here they fixed my gas fireplace. Amazing guys, fantastic work. I don't know why there's bad word of mouth for these guys but they were just super.
Randall W.
Feb 2018
It went excellent and they also give me advise about the Heating &A/C, plumbing, electric. And I will refer them to my neighbors.
Melissa M.
Dec 2017
Fantastic. Technicians were on time on both ends of the project, courteous, professional, and very friendly. They did an excellent job carefully removing and replacing the entire unit and cleaning up any residual mess.
Connie M.
Nov 2017
Mission accomplished
Valerie C.
Sep 2017
They fixed a broken pipe in my wall from when it burst. I thought the pricing was high. They just fixed one thing. They are okay. You could look around and maybe get a better price. The communication was good.
Sue C.
Sep 2017
It was perfect, they were wonderful. They were very helpful.
Response from Hiller Plumbing Heating & Cooling
"Dear [Member Name Removed]: Thank you so much for sharing your experience with us. When we say "Happy You'll Be" we really mean it. We love to make our customers happy, and it sounds like we did. Remember we're available 24/7 if you need us again."
Gary W.
Aug 2017
Marcus was efficient, professional and knowledgeable. He resolved all the issues. The air coming out of my vents is now 47 degrees! I would absolutely recommend them!
Response from Hiller Plumbing Heating & Cooling
"Dear [Member Name Removed]: Thank you so much for sharing your experience with us. When we say "Happy You'll Be" we really mean it. We love to make our customers happy, and it sounds like we did. Remember we're available 24/7 if you need us again."
Douglas O.
Aug 2017
It is $100 a year to be in their club where they inspect your air conditioning. To tune up your air conditioning and heating. They inspect your electric and plumbing once a year. I am thinking of cancelling and going to another company. They presented to me their new pricing scheme. It is about to go from $100 a year to $300 a year. I guess it is some kind of hair brain scheme that they are going to put aside $100 a year so then in 8 years, you will have $800 towards buying a new air conditioning and heating system. It is a bunch of BS. . They have generally trending in the last two years to extremely jacking up their prices for everything. They used to be a really good company and now they are a money grubbing company. I have had a lot of work with them not just these yearly inspections. Under the right circumstances, I would use them again.
Response from Hiller Plumbing Heating & Cooling
"Dear [Member Name Removed], Thank you so much for taking the time to provide us with your feedback. We truly want each and every customer to be 100% satisfied with our service so our Customer Relations Manager Paula will be reaching out to you shortly. In the meantime, if you have any questions or concerns, feel free to give our office a call or visit our website. Thank you again for taking the time to provide your feedback."
Kimberley H.
Aug 2017
Hiller responded very quickly. Did a great job explaining the situation and making the needed repair quickly and professionally. Very courteous, kind, clean and polite.
Response from Hiller Plumbing Heating & Cooling
"Dear [Member Name Removed]: Thank you so much for sharing your experience with us. When we say "Happy You'll Be" we really mean it. We love to make our customers happy, and it sounds like we did. Remember we're available 24/7 if you need us again."
Jean C.
Jul 2017
Excellent service each time. Very professional, polite, diligent workers who finished tasks in one or two days, cleaned up all their mess and took it with them. We will definitely have them back to help with the rest of our home updating.
Response from Hiller Plumbing Heating & Cooling
"Dear [Member Name Removed]: Thank you so much for sharing your experience with us. When we say "Happy You'll Be" we really mean it. We love to make our customers happy, and it sounds like we did. Remember we're available 24/7 if you need us again."
Linda B.
Mar 2017
They were excellent.
Shelia L.
Jan 2017
We highly recommend them, they do a wonderful job explaining the work being done to us.
Shelia L.
Jan 2017
The pricing was competitive. We will use them again.
Shelia L.
Jan 2017
They are wonderful.
James K.
Nov 2016
Good job. Only complaint is a there was no break in cost for servicing 2 units on same service call.
Fran M.
Oct 2016
It's wonderful. They check your air conditioning, heating, plumbing, faucets. They are thorough. They came very punctually. Everything is done very quickly and professionally.
Barbara C.
Sep 2016
They came out, checked out my A/C that had quit on me during the horrible humid heat. He informed me the air had quit that evening as a safety measure, and it restarted on its own early the next a.m. I am elderly and on oxygen, and the company I had been with could have cared less. He cleaned my A/C, I signed up with them, and he assured me, they will come 24 hours a day. I have heard nothing but good things about them.
Crystal L.
Sep 2016
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Charlotte K.
Sep 2016
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Shelia L.
Aug 2016
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Sara N.
Aug 2016
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Homeowner
Jul 2016
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Homeowner
Jul 2016
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Laura B.
May 2016
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Licensing
State Contractor License Requirements
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FAQ
Hiller Plumbing Heating & Cooling is currently rated 4.5 overall out of 5.
Hiller Plumbing Heating & Cooling accepts the following forms of payment: CreditCard
No, Hiller Plumbing Heating & Cooling does not offer free project estimates.
No, Hiller Plumbing Heating & Cooling does not offer eco-friendly accreditations.
No, Hiller Plumbing Heating & Cooling does not offer a senior discount.
Yes, Hiller Plumbing Heating & Cooling offers emergency services.
No, Hiller Plumbing Heating & Cooling does not offer warranties.