Havertys Furniture

Furniture - Sales, Furniture Refinishing and Repair, Mattresses

About us

At Havertys, we're all about telling a story - the story of you. Discover your perfect piece of furniture to personalize your home and bring your vision to life. We offer the highest quality furniture, a vast array of styles, and excellent value so that your goal can easily become a reality.

Services we offer

Home Furniture, Dining Room Furniture, Bedroom Furniture, Living Room Furniture, Contemporary Furniture

Reviews

1.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
20%
1
60%


Rating CategoryRating out of 5
quality
2.4
value
3.0
professionalism
2.0
responsiveness
1.9
punctuality
3.0
Showing 1-5 of 5 reviews

Scott A.
06/2021
1.0
furniture repair
  + -1 more
They have failed to pay me in accordance with Tennessee State law.
Description of Work: Payment for services rendered

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tom S.
07/2013
5.0
furniture sales
  + -1 more
All elements of the transaction, delivery and setup were great
Description of Work: Purchased furnishings from them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Wesley R.
03/2012
2.0
furniture sales
  + -1 more
Would not ever go back to this store.
Description of Work: Furniture shopping. Sales guy (Greg) was very pushy and we felt like we were being suffocated.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0


ann H.
01/2012
1.0
furniture repair, furniture sales
  + 0 more
The chair was adjusted once in our home because it leaned to the right. Sinc ethen nothing.
Description of Work: Purchased a $800 leather chair that was replaced once because it was falling apart in a matter of a couple months. We then upgraded to a $1000 recliner and I have been picking up nuts and bolts from this chair and I don't have a clue where they go. I called Havertys regarding this and was told that it probably was the mechanism. I asked what they could do and they said they would send me the mechanism for the recliner(of Which I paid well over $20 for shipping) but they would not send their service people to service the chair. I said that I would galdly pay for the service and they stood firm saying that the repair was my responsibility. Great now what? Isn't that crap ?>We didn't by their extended insurance, but so what. We are willing to pay for the service. Well now I have a new mechanism and a chair that continues to shed nuts and bolts and I haven't a clue what to do. We have spent a lot of money in that store since we moved to Knoxville but I guess that doesn't matter. I told them they would be posted on Angies List but I still need someone reputable to come to my home and install this mechanism. Any suggestions?

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0

$1,000

ann H.
11/2008
1.0
mattresses
  + -1 more
My husband is experiencing very bad back pain. He can not sleep in the bed on the mattress. I want the company to refund my money and take the mattress back.
Description of Work: I got the replacement mattress because there were defaults with the other two mattresses.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$1,499

    Contact information

    9641 Kingston Pike, Knoxville, TN 37922

    http://www.havertys.com/

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Furniture Refinishing and Repair,
    Mattresses

    FAQ

    Havertys Furniture is currently rated 1.6 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Havertys Furniture does not offer free project estimates.
    No, Havertys Furniture does not offer eco-friendly accreditations.
    No, Havertys Furniture does not offer a senior discount.
    No, Havertys Furniture does not offer emergency services.
    No, Havertys Furniture does not offer warranties.
    Havertys Furniture offers the following services: Home Furniture, Dining Room Furniture, Bedroom Furniture, Living Room Furniture, Contemporary Furniture

    Contact information

    9641 Kingston Pike, Knoxville, TN 37922

    http://www.havertys.com/

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM